Business Process Systems Consultant jobs in Concord, NH

RSG is seeking leaders in our Market Research practice to apply state-of-the-art data analytics, survey methodologies, and domain-specific subject matter expertise across the areas of household travel behavior, transit planning and forecasting, customized market and demand analyses, and mobility and energy customer research. As a leader in the industry, RSG provides high quality, actionable insights through innovative techniques. We serve a diverse portfolio of public and private sector clients locally, nationally, and internationally.

RSG is proud to be a mission-driven organization, working to shape a better future through unmatched research and analytics, and we are looking for exceptional consulting leaders to join our team and help drive innovation, foster deeper client and industry partnerships, and advance RSG's mission and vision by elevating and growing the reach of our business.

If you are ready to make an impact, please submit your application, along with your resume and cover letter.

PRIMARY PURPOSE

Managing Consultants are subject matter experts who plan and manage small teams responsible for complex and large-scale project portfolios. They are responsible for the performance of the team and growth of existing portfolios. Additionally will have direct project management and work product responsibilities ensuring on-time and on-budget project delivery that results in high customer satisfaction and excellent business performance outcomes.

RESPONSIBILITIES

Team Leadership and Management

• Lead multiple project teams in executing consulting engagements on time and on-budget with RSG's high standard for delivery.
• Contribute insights to project strategies, considering client objectives and industry trends.
• Ensure effective communication and collaboration within the team.
• Guide project managers in managing project resources efficiently, including human capital and other project-related assets.
• Actively participate in the recruitment, selection, and management of staff, including mentoring and development of staff.
• Mentor and provide guidance on project tasks and professional growth (interpersonal and technical).

Business Development and Client Relations

• Build and maintain relationships with clients.
• Understand client needs and contribute to solution development.
• Identify growth opportunities within existing client organizations, and build new client relationships.
• Maintain knowledge and information about industry trends and best practices to contribute valuable insights to clients and RSG's planning processes.
• Actively participates in activities/industry events to advance the RSG brand.

Project Management

• Manage project budgets, timelines, and resources to ensure successful delivery of projects.
• Oversee project delivery to meet client expectations ensuring a high level of client satisfaction.
• Efficiently allocates resources, monitors and reports key performance indicators for project success.
• Lead contingency planning and issue mitigation (e.g., difficult client conversations).
• Assist in developing project roadmaps.
• Performs project-related tasks.

QUALIFICATIONS

Education and Experience

• Bachelors
• Preferred areas of study: transportation, energy, market research, statistics, math, economics, psychology, geography, engineering, or a similarly relevant field of study
• Masters or other advanced degrees preferred
• 10 years consulting and building domain expertise

Knowledge, Skills, and Abilities

• Proven ability to manage professional consulting teams and large-scale/complex project portfolios
• Proven ability to consistently drive accountability for the performance of a team within the discipline
• Demonstrated ability to manage multiple small teams of people and projects to deliver projects within scope, on time and on-budget with high customer satisfaction
• Proven ability to adapt team plans and priorities to address resource and operational changes
• Proven ability to lead with a quality, innovation, and growth mindset
• Demonstrated ability to independently make decisions and solve problems in accordance with policy, procedure, and business plans
• Proven ability to provide technical guidance to employees, colleagues, and/or customers.
• Demonstrated ability to work across functional areas to deliver work products and/or resolve issues
• Demonstrated ability to recruit, manage, and develop people (e.g., performance and developmental goal setting, delivering performance feedback, participating in pay decisions, and productively participating in disciplinary action.)
• Demonstrated proficiency in conducting analyses using statistical packages, databases, and spreadsheets, e.g. SPSS, Python, SQL, R, and/or Excel
• Strong executive presence and presentation skills
• Excellent written and verbal communication skills
• Demonstrated ability to communicate complex technical materials in concise and meaningful ways to project team members and clients
• Demonstrated ability to maintain and grow client relationships that lead to new business opportunities

PHYSICAL DEMANDS

• Requires periodic travel.
• Frequently involves standing or sitting for prolonged periods.
• Operates a computer and other office machinery, such as a calculator, copy machine or computer printer.
• Frequently communicates with colleagues and clients. Must be able to exchange accurate information in these situations.
• Ability to uphold the stress of traveling.
• Ability to hike to remote locations carrying equipment.

RSG is not currently accepting H-1B applicants for this position. EEO/AA Employer/ Vet/ Disabled.

CORPORATE VALUES

• Honor Commitments: ??We make commitments to our clients, collaborators, colleagues, and community and we stick to them. Our commitments are rooted in strong ethics, honesty, and integrity.
• Embrace the Challenge: ??We enjoy and take pride in what we do. We are eager to take on challenges, be innovative, and put in the work required. We continuously strive to learn, share, and develop professionally.
• Play as a Team: We respect the people we work with and enjoy working together in a collaborative, trust-based environment. We value diversity of thought and open communication. We support each other to deliver quality work, and to grow as individuals and as a team.
• Think like an Owner: ?We constantly look for opportunities to provide more value. We provide a flexible environment to encourage people to explore new directions and to take ownership of their own and RSG's success.

THIS DESCRIPTION IS A GENERAL STATEMENT OF REQUIRED MAJOR DUTIES AND RESPONSIBILITIES. IT DOES NOT EXCLUDE OTHER DUTIES AS ASSIGNED.