Business Process Systems Consultant jobs in Massachusetts

Business Process Systems Consultant researches and analyzes basic and complex issues surrounding the systems of an organization. Makes recommendations surrounding improving processes, efficiency and practices of the organization's business systems. Being a Business Process Systems Consultant simulates and tests process system improvements. Communicates changes and may provide training to impacted business units. Additionally, Business Process Systems Consultant requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Business Process Systems Consultant work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Business Process Systems Consultant typically requires 4 -7 years of related experience. (Copyright 2024 Salary.com)

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Business Process Consultant
  • GlideFast Consulting
  • Waltham, MA OTHER
  • Join The GlideFast Team

    Work with the best consultants and developers in the industry.

    GlideFast Consulting - Business Process Consultant

    Reference

    JBRQ0001010

    Description

    As a Business Process Consultant with GlideFast Consulting, you are essential in designing and deploying best practice process solutions that help achieve the strategic goals of our customers. In this role, you will lead process discovery, re-engineering, improvement, and analysis sessions to identify solutions that are repeatable, efficient, and accelerate value by employing proven best practice solutions. You will document, prioritize, and support the delivery of the overall solution that will allow our customers to manage work more efficiently, and meet the overall goals of the project.

    Responsibilities

    * Prepare and lead process discovery and requirement workshops with customer sponsors and key stakeholders to identify requirements. * Document, communicate and validate business, functional design, and process requirements throughout the customer engagement. * Identify areas of process/platform improvement and recommend solutions to gain process efficiencies, improve long-term platform sustainability, and increase adoption rates. * Provide guidance to customers of tools, features, and processes available to them on the ServiceNow platform that could provide additional value. * Ensure all process related deliverables to customers are complete, consistent, high quality, on time and deliver valued outcomes * Design and deliver tailored ServiceNow solution demonstrations that align to customers' objectives along with key metrics and KPI's to quantify the solution value. * Collaborate and contribute to the organization to support continuous improvement of customer delivery, best practice processes, collateral, and team development. * Invest and maintain expertise in ServiceNow products, processes, best practice, capabilities, and features. * Handle multiple complex projects or initiatives across customers and the ServiceNow platform

    * Identifies gaps and opportunities related to Advisory team processes, artifacts, and methodologies * Provides recommendations to resolve and address issues in team processes, artifacts, or methodologies * Contribute to team development and knowledge sharing through Share the Wealth, training, blogs, mentorship and/or team support * Contribute to centers of excellence development * Keep up to date on all Delta releases * Continue learning service delivery solutions, technologies and methodologies * Complete client case studies, where applicable, and assist Marketing with customer content * Demonstrate ability to juggle multiple complex projects or initiatives at one time

    Qualifications

    * 3 years working with the ServiceNow platform with experience in at least two modules * 3 years experience in management consulting, process design, or product management * Experience leading and executing complex strategic and operational initiatives at large organizations * Experience partnering and advising key stakeholders/executives * Experience leading and executing complex strategic and operational initiatives at large organizations * Advanced presentation skills, including the creation and delivery of professional PowerPoint presentations * Ability to confidently facilitate client workshops, clearly communicate process recommendations, and manage stakeholder engagement (in person or virtually)

    * Self-motivated, disciplined professional able to function as a true business leader with a record of accomplishment in managing multiple complex tasks * High proficiency with English language: written, reporting, verbal/oral communication skills; must be an effective presenter * Excellent communication skills required- verbally with customers and all levels of the business, as well as written with technical assessments and project-related reports * Proven troubleshooting skills * Maintain professionalism and an uninterrupted work environment during all client meetings and interactions * Proficient in Active Listening and Facilitation of Workshops * Proficient in driving decisions making and problem solving * Proficient in documenting process design, business requirements, user stories, process guides, and project collateral * Strong interpersonal skills with customer centric mindset

    Certifications / Education

    * ITIL V3 or V4 Foundations Certification * Certification in at least two (2) ServiceNow modules (ITSM, CSM, ITOM, GRC, SecOps, or other additional products) * Agile/SAFe Product Owner Certification (or equivalent) * ServiceNow Certified System Administrator preferred * ServiceNow CIS or Experience in multiple modules preferred * Bachelor’s degree or equivalent practical experience * Maintain active government security clearance if applicable

    The starting pay range for this role is $108,000 - $160,000. Actual compensation will depend on a number of factors, including actual work location, relevant experience (internal or external), technical skills, and other qualifications.

    The starting pay range for this role is $108,000.00 - $160,000.00. Actual compensation will depend on a number of factors, including actual work location, relevant experience (internal or external), technical skills, and other qualifications.

    A successful candidate will have the opportunity to enroll in insurance and other role-based benefits for more information reach out to recruits@glidefast.com
  • 3 Days Ago

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Business Consultant - MedTech
  • Veeva Systems
  • Boston, MA FULL_TIME
  • Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in histor...
  • 1 Month Ago

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Senior Business Consultant - MedTech (Remote)
  • Veeva Systems
  • Boston, MA FULL_TIME
  • Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in histor...
  • 1 Day Ago

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Business Consultant - Life Sciences R&D
  • Veeva Systems
  • Boston, MA FULL_TIME
  • Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the world’s ...
  • 1 Day Ago

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Principal Business Consultant - R&D - Regulatory
  • Veeva Systems
  • Boston, MA FULL_TIME
  • Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in histor...
  • 1 Day Ago

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Principal Business Consultant - Pharmacovigilance / Safety
  • Veeva Systems
  • Boston, MA FULL_TIME
  • Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in histor...
  • 1 Day Ago

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Business Process Specialist
  • Texas Children's Hospital
  • Bellaire, TX
  • Job Summary We are searching for a Business Process Specialist -- someone who works well in a fast-paced setting. In thi...
  • 3/28/2024 12:00:00 AM

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Business Process Consultant
  • City of Austin
  • Austin, TX
  • Minimum Qualifications Graduation with a Bachelor's degree from an accredited college or university with major coursewor...
  • 3/27/2024 12:00:00 AM

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Business Process Consultant
  • Innovative Healthcare Informatics, LLC
  • Decatur, GA
  • About Innovative Healthcare Informatics IHI is a Healthcare Consulting organization dedicated to helping our customers a...
  • 3/26/2024 12:00:00 AM

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Senior Business Process Consultant
  • Eliassen Group
  • Durham, NC
  • **Must be local to Durham, NC.** Our healthcare client is looking for a Senior Business Process Consultant to join their...
  • 3/25/2024 12:00:00 AM

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Senior Business Process Consultant
  • Eliassen Group
  • Senior Business Process Consultant | REMOTE | EST Hours Our top healthcare provider-client is looking for a Senior Busin...
  • 3/25/2024 12:00:00 AM

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Senior Business Process Consultant
  • CACI International, Inc.
  • Kittery, ME
  • Senior Business Process Consultant Job Category: Consulting Time Type: Full time Minimum Clearance Required to Start: Se...
  • 3/25/2024 12:00:00 AM

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Business Process Consultant
  • Allegis Global Solutions
  • Troy, MI
  • Company Description Working at Allegis Global Solutions (AGS) is more than just a job. It's a career. It's a community o...
  • 3/24/2024 12:00:00 AM

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Business Process Consultant
  • Allegis Global Solutions
  • Phoenix, AZ
  • Company Description Working at Allegis Global Solutions (AGS) is more than just a job. It's a career. It's a community o...
  • 3/24/2024 12:00:00 AM

Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an area of 10,555 square miles (27,340 km2), 25.7% of which is water. Several large bays distinctly shape its coast. Boston is the largest city, at the inmost point of Massachusetts Bay, and the mouth of the Charles River. Despite its small size, Massachusetts features numerous topographically distinctive regions. The large coastal plain of the Atlantic Ocean in the eastern section of the state contains Greater Boston, along with most of the state's po...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Business Process Systems Consultant jobs
$106,670 to $141,559