Business Process Systems Consultant, Sr. researches and analyzes complex issues surrounding the systems of an organization. Develops strategies or infrastructure level recommendations surrounding improving processes, efficiency and practices of the organization's business systems. Being a Business Process Systems Consultant, Sr. simulates and tests process improvements. Communicates changes and may provide training to impacted business units. Additionally, Business Process Systems Consultant, Sr. requires a bachelor's degree. Typically reports to a project leader or manager. Business Process Systems Consultant, Sr. is a specialist on complex technical and business matters. Work is highly independent. May provide a leadership role for the work group through knowledge in the area of specialization. To be a Business Process Systems Consultant, Sr. typically requires 8+ years of related experience. (Copyright 2024 Salary.com)
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation.
We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers.
Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities.
Learn more at www.verint.com . Overview of Job Function : The Platform Architect operates as an evangelist of the Verint Open CCaaS platform.
This senior role combines technology and business development to leverage the latest technology in the Verint platform. The Platform Architect works closely with solutions and product teams and will educate and evangelize to markets, customers & partners.
This highly visible role will successfully position the value and benefits of the Verint Open CCaaS platform with the customer’s senior leadership, including C-suites.
Principal Duties and Essential Responsibilities : Maintain an in-depth knowledge of machine learning and data science.
The Platform Architect will be an expert in articulating, differentiating, and positioning Verint DaVinci AI. Liaise with product, sales, solutions, and services team to ensure the Verint Open CCaaS platform is positioned in the customer accounts as the platform of choice for their contact center.
Stay up to date on related emerging AI to build and advance knowledge. Deliver content through various means of communication (including social media) and across many platforms that focus on why their target audience needs a Verint Open CCaaS platform.
Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide.
We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers.
Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities.
Learn more at www.verint.com. Verint Systems Inc. is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment.
Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment, based on one’s race (including but not limited to natural hair, hair texture, hair type and protective hairstyles), color, religion, national origin, or sex, pregnancy (including childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), sex stereotyping, (including assumptions about a person’s behavior or appearance, gender roles, gender identity, gender expression including gender dysphoria, or transgender status), disability, alienage or citizenship or immigration status, marital status, creed, genetic information, predisposition or carrier status, sexual orientation, military or Veteran status, political affiliation, familial status, caregiver status, status as a victim of domestic violence, unemployment status, natural hairstyles, sexual and other reproductive health decision-making, or any other classification or characteristic protected by applicable federal, state or local laws (collectively, Protected Characteristics ), will not be tolerated.
This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.
Last updated : 2024-03-05
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