Business Process Technology Consultant jobs in Santa Ana, CA
Business Process Technology Consultant consults with client companies in order to evaluate and recommend technology solutions that will facilitate the accomplishment of the client's business goals. Analyzes the client's business strategy, operations, and current technology architecture in order to develop options for new technologies that will optimize the company's functions and business processes. Being a Business Process Technology Consultant provides consultation regarding solutions planning, impact analysis, risk assessment, and budgeting. May provide financial analysis to determine ROI/ROA of proposed solutions. Additionally, Business Process Technology Consultant requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Business Process Technology Consultant occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Business Process Technology Consultant typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Business Process Technology Consultant jobs
Description: Seeking an experienced IT Service Management analyst in support of a managed services engagement for a major Public Sector account. The selected candidate will be responsible for Change and Incident Management processes as well as Service Level reporting. The ITSM analyst will collaborate with technical staff, business owners, infrastructure partners, service delivery managers, and other stakeholders to coordinate stability of service for our client. DUTIES & RESPONSIBILITIES: - Perform day-to-day management of the change management process, for example, reviewing change requests with internal teams; ensuring changes have sufficient resources assigned and are complete, reviewing planned changes with the client - Manages the weekly CAB Review meetings - Perform day-to-day management of the incident management process. Ensures teams are following up on their ticket queues and meeting service levels. Manages incident management review call with internal teams - Provide analysis, guidance and measurement of our infrastructure and technology providers' performance against committed service levels. - Collaborate with key stakeholders and program teams in compiling, analyzing and interpreting data - Review and maintain ITSM Process and Operating Procedures - Review policy, processes, procedures, and work instructions to identify and implement improvements - Participate in defining, planning and justifying initiatives to develop/implement automated and nonautomated components of new or changed processes - Understand the relationships, dependencies and impact of neighboring business functions - Responsible for building and maintaining internal and client relationships that can be leveraged to support the achievement of business objectives. - Works independently or as a project team member. Works on small to large, complex issues that require increased skill in multiple environments and knowledge of one or more specific products (Microsoft Sharepoint, ServiceNow, Excel) - Provide administration support of internal Microsoft SharePoint sites - Develop / manage ad hoc ITSM reporting requests - Manages the security access control process for granting access to various systems in the environment Qualifications - Bachelor's Degree in Computer Science, Information Systems or other related field - 5 years of IT experience in development and/or support functions in an ITIL delivery model - 2 years hands-on experience in ServiceNow Required Experience/Skills - Exceptional analytical and problem-solving skills - Ability to work independently in a remote environment - Solid understanding of ITSM and industry best practices. - Ability to establish a solid working relationship with Service Delivery Managers, IT Technical Subject Matter Experts, technical staff and business leaders - Working knowledge of several processes including Configuration Management, Incident Management, and Change management. - Ability to make recommendations for changes and improvements to tools and processes. - Proficient skills in Microsoft Office products including MS Excel and Powerpoint - Excellent written and oral communication skills. - Demonstrated ability to facilitate and lead virtual meetings - Must be able to pass the California Department of Justice and FBI background check process Preferred Experience ITIL V4 Foundation Certification Skills: ServiceNow, Change Management, Incident Management, Communication skills Additional Skills & Qualifications: Heavy interface with California Judicial Council, Must be able to work/support California Time Zone Must possess excellent ServiceNow skills Must have Thick Skin to communicate with Gov't personnel Experience Level: Entry Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Santa Ana /ˌsæntə ˈænə/ (Spanish for "Saint Anne") is the county seat and second most populous city in Orange County, California in the Los Angeles metropolitan area. The United States Census Bureau estimated its 2011 population at 329,427, making Santa Ana the 57th most-populous city in the United States.
Santa Ana is in Southern California, adjacent to the Santa Ana River, about 10 miles (16 km) from the coast. Founded in 1869, the city is part of the Greater Los Angeles Area, the second largest metropolitan area in the United States, with almost 18 million residents in 2010. Santa Ana is a ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Business Process Technology Consultant jobs
$102,542 to $131,930
Santa Ana, California area prices were up 2.5% from a year ago