Business Support Specialist jobs in Minnesota

3
Application Support Specialist
  • 3202 St. Jude Medical Business Services, Inc.
  • Minnesota, MN FULL_TIME
  • Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of . Free medical coverage for employees* via the Health Investment Plan (HIP) PPO An excellent retirement savings plan with high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. The Opportunity This position works out of our location in St. Paul, MN location in the Electrophysiology (EP) business. Main Purpose of Role The Application Support Specialist will efficiently and effectively partner with field services personnel in matters requiring on-site service including parts order requests. Ensure human capital utilization is balanced in the most cost effective manner in accordance with established budgets, policies, procedures and quality standards. Represent Technical Services in areas related to the quality system at product division levels in complaint handling, failure investigation, trend analysis, and tracking of quality actions in compliance with plans. Shift Monday – Friday, 8:00 am – 5:00 pm WHAT YOU'LL DO Answers internal and external clinical and technical questions via phone, email, and remotely via networking. Develop a hypothesis of the root cause of a failure, generate a working solution, and put solution into action for immediate repair or resolution of the failure. Provide feedback to customer or Abbott personnel involved. Uses information sent from the field to diagnose system failures and consider root cause analysis to order parts to be sent to the field services group for repair of the system. Resolves escalated customer issues where known or typical solutions cannot resolve problem. Identifies and implements the most effective and cost efficient means for resolution. Determines if and when to deploy field service support and/or equipment to customer location. Provides clinical applications / software support to customers at the point of care. Assists the customer with clinical / software questions and problems during procedures involving Abbott capital equipment systems. Records software / application anomalies and suggestions and provides them as feedback to the appropriate software R&D groups. Designs, develops, and implements content and materials for Technical Services training programs for employees in the Technical Services department. Participates in the technical and clinical training of new employees. Updates education programs on a continuous basis. Provide technical and clinical instruction to customer and Abbott employees on both an impromptu basis during support situations and in classroom situations during regularly scheduled classes. Documents, updates, and completes all calls in the appropriate call support system. Sends repair / replacement parts to customers and creates field service work orders when appropriate Provides input for technical bulletins, procedures, work instructions, and best practices for technical support of Abbott capital equipment products. Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements. Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors. Performs other related duties and responsibilities, on occasion, as assigned. Required • Bachelor's Degree in technical field or equivalent experience (emphasis on electrical or hardware engineering preferred). • 2 or more years clinical or lab experience working with medical systems. • Strong oral, written, and computer (MS Word, Excel, Outlook) skills. • Customer service experience in a medical environment • Ability to work in a highly matrixed and geographically diverse business environment. • Ability to work within a team and as an individual contributor in a fast-paced, changing environment. • Ability to leverage and/or engage others to accomplish projects. • Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization. • Multitasks, prioritizes and meets deadlines in timely manner. • Strong organizational and follow-up skills, as well as attention to detail. • Ability to travel approximately 10%, including internationally. • Ability to maintain regular and predictable attendance. • Regularly scheduled overtime is a requirement of this position. Preferred • Experience developing, implementing, and delivering technical or clinical training programs • Previous experience with EnSite, EP-WorkMate, • Experience working in a broader enterprise/cross-division business unit model • AV or IT experience related to medical devices * Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year. Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal. The base pay for this position is $20.55 – $41.15/hour In specific locations, the pay range may vary from the range posted. JOB FAMILY: Support Services DIVISION: EP Electrophysiology LOCATION: United States > Minnesota > St. Paul > Tech Center : One St Jude Medical Drive ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: No MEDICAL SURVEILLANCE: No SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day) Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce. Follow Us: Facebook LinkedIn YouTube Twitter
  • 13 Days Ago

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Business Development & Support Specialist
  • Heilind/DB Roberts/Mil-Aero
  • Prairie, MN FULL_TIME
  • Position overview The major objective for this position is to provide support for the administrative, sales, and management needs in the branch. This position will also back up the sales team on custo...
  • 10 Days Ago

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In-Home Support (IHS) Specialist
  • Mentoring Prof DBA Oak Tree Support Services
  • Newport, MN PART_TIME
  • Job SummaryOak Tree Support Services is hiring for part- time Independent living specialist (ILS) to provide clients with training and resources needed to develop the skills necessary for independent ...
  • 1 Month Ago

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SOS Specialist II
  • American Business Forms Inc
  • Glenwood, MN FULL_TIME
  • At American Solutions for Business, we pride ourselves on helping people live their American dream. As an employee-owned company, we provide value to our stakeholders through entrepreneurial relations...
  • 1 Month Ago

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SOS Specialist II
  • AMERICAN BUSINESS FORMS INC
  • Glenwood, MN OTHER
  • Job Details Level: Experienced Job Location: ASB Corp Glenwood - Glenwood, MN Salary Range: Undisclosed Job Shift: Day DescriptionAt American Solutions for Business, we pride ourselves on helping peop...
  • 1 Month Ago

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Managed Print Sales Specialist II
  • Toshiba America Business Solutions
  • Eagan, MN FULL_TIME
  • Managed Print Sales Specialist II Salary Range: $45K-$60K depending on experience. First-year on-track earnings at 100%, including base, commission, bonus, and expense allowance of $100,000 (approxima...
  • 1 Month Ago

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Business Support Specialist
  • Archon Resources
  • Austin, TX
  • Position: Business Support Specialist Location: Onsite - Austin, TX Hiring Schedule: 4-Day Work Week Sun: 9:00 am 6 pm M...
  • 4/23/2024 12:00:00 AM

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Business Support Specialist
  • Archon Resources
  • Austin, TX
  • Position: Business Support Specialist Location: Onsite - Austin, TX Hiring Schedule: 4-Day Work Week Sun: 9:00 am – 6 pm...
  • 4/23/2024 12:00:00 AM

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IT Business Support Specialist
  • Domino
  • Ann Arbor, MI
  • Dominos Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: were ...
  • 4/22/2024 12:00:00 AM

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Business Support Specialist
  • NANA Regional Corp
  • Reston, VA
  • Business Support Specialist in Reston , Virginia **Business Support Specialist** **Description** **Akima Systems Enginee...
  • 4/22/2024 12:00:00 AM

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Business Support Specialist
  • Nyla Technology Solutions
  • **Description** Nyla Technology Solutions is a women-owned small business with a bold approach and forward-thinking visi...
  • 4/22/2024 12:00:00 AM

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Business Support Specialist
  • NWCUA
  • Portland, OR
  • **Business Support Specialist** **Jobs** **CONNECT WITH US** **** Specialist, Digital Marketing & Analytics Phone: 208.2...
  • 4/20/2024 12:00:00 AM

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Business Support Specialist
  • MIDFLORIDA Credit Union
  • **Business Support Specialist** at MIDFLORIDA Credit Union Lakeland, FL Business Support Specialist perform the followin...
  • 4/19/2024 12:00:00 AM

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Business Support Specialist
  • Hamilton
  • Aurora, NE
  • >> Business Support Specialist Business Support Specialist Summary Title:Business Support SpecialistID:2640Location:Auro...
  • 4/19/2024 12:00:00 AM

Minnesota (/ˌmɪnɪˈsoʊtə/ (listen)) is a state in the Upper Midwest and northern regions of the United States. Minnesota was admitted as the 32nd U.S. state on May 11, 1858, created from the eastern half of the Minnesota Territory. The state has a large number of lakes, and is known by the slogan the "Land of 10,000 Lakes". Its official motto is L'Étoile du Nord (French: Star of the North). Minnesota is the 12th largest in area and the 22nd most populous of the U.S. states; nearly 60% of its residents live in the Minneapolis–Saint Paul metropolitan area (known as the "Twin Cities"). This area i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Business Support Specialist jobs
$60,967 to $81,863

Business Support Specialist
Assists in the execution of credit union-wide management reporting which includes writing queries, functions, stored procedures and automation configuration to ensure delivery of reporting meets the requirements of the business areas, and produces timely and efficient reports, fully utilizing the power of the core and other resources.
May 01, 2023
Maintains consistent communication with other departments that impact Inside Sales to ensure the success and completion of key initiatives.
March 28, 2023
Create and modify documents such as invoices, reports, memos, letters and presentations using Microsoft Word, Excel, and PowerPoint.
March 28, 2023
Act as an expert to all areas of the credit union in the development of core system solutions and ancillary applications, maintaining the system, growing and enhancing the system to ensure full use of the potential the system can provide management toward improving and growing the credit union.
March 28, 2023
Prepare, scan and verify all business files to insure taht all information is electronically stored in accordance of the Business Underwriter's direction.
March 18, 2023
Support Branch time and attendance needs in the TASNet System including organizing and storing leave forms, sending reminders to staff, monitoring amendments, and serving as a quality control check between time requested and time entered in the system.
March 15, 2023
Performs other duties as needed, such as answering the phone, helping at the front counter, consulting with customers, etc.
March 03, 2023
Demonstrated experience with meeting and dealing with people at all levels of the organization in an efficient and tactful manner.
February 03, 2023
Review and make recommendations on grant and contract proposals for adherence to sponsor requirements, School of Medicine (SOM) and University fiscal and administrative policies including budgets, resources, human and animal protection assurances.
January 25, 2023
Manage short-term, standard projects such as compilation of special reports, assisting with system management to plan and complete projects, utilizing Microsoft Project as needed.
October 13, 2022