Business Unit Coordinator jobs in Madison, WI

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Project Coordinator-Customer Care
  • Business Communication Solutions
  • Waunakee, WI FULL_TIME
  • Business Communication Solutions

    - Project Coordinator-Customer Care Position

    Business Communication Solutions (BCS) is a leading provider of variable print and electronic distribution for client billing solutions. Our environment is fast-paced with an emphasis on quality. You'll have the chance to collaborate with peers on problem-solving and learning how to consistently meet client needs.

    The Customer Care Specialist bears direct accountability for the welfare of each designated client. The Specialist will offer proficient client service, aimed at resolving everyday issues, answering queries, or implementing changes for assigned clients. Additionally, the Customer Care Specialist is tasked with effectively communicating, verbal and written. Be proactive at troubleshooting issues to the relevant resources and providing necessary details and actions to resolve client concerns promptly and professionally. This role demands some technical acumen, strong organizational abilities, and a dedication to client satisfaction. The position entails managing multiple customer requests concurrently and is charged with spearheading and executing projects within the stipulated timeframe, ensuring service readiness through quality checks, and adeptly guiding cross-functional teams.

    Key Responsibilities:

    • Manage and oversee customer care projects from initiation to completion

    • Collaborate with cross-functional teams to ensure project success

    • Provide excellent customer support and address inquiries or concerns promptly

    • Analyze project data to identify areas for improvement

    • Positive customer experience

    Minimum Qualifications:

    • Prefer 3 years experience in Customer Support

    • Prefer 3 years in a Project Management setting

    • Requires minimum of a high school diploma or equivalent

    • Requires Technical Writing Skills

    Skills and Abilities Required:

    • Customer satisfaction focused

    • Builds positive relationships with internal and external customers

    • Effective communication (internal/external – written/verbal/phone)

    • Highly organized and can manage multiple issues simultaneously

    • “Can-Do” attitude

    • High professional and personal ethics, values, and integrity

    • Ability to lead meetings

    • Self-sufficient and flexible contributor within a team-orientated environment

    • Technical skills include Internet, Microsoft Word, Excel, Power Point, along with general computer input/output file processing structure

    • An independent, self-reliant, and adaptable contributor within a team-oriented environment

    • An effective problem-solver, dedicated to prompt resolution and clear communication with clients and relevant internal team members

    • Positive and open to learning new experiences and skills

    • Basic understanding of project management principles

    • Upholds professionalism and remains focused in a dynamic and evolving environment

    Working Conditions:

    • Majority of work is conducted in a standard office setting

    • Additional work hours may be required to ensure successful project completion

    • Travel to client sites is occasionally required

    Benefits:

    • Paid time off

    • Comprehensive health, dental, vision, and life insurance

    • Disability insurance

    • 401k with matching

    • Referral program

    • Paid training opportunities

    If you are ready to take on a rewarding role that offers growth opportunities and a supportive work environment, apply now to join our team at Business Communication Solutions!

    Location: 317 Raemisch Rd, Waunakee, WI 53597

    BCS is an Essential Business in Waunakee, WI, and has a well-maintained, clean, air-conditioned environment.

    Candidates must be able to pass a pre-employment background screening which include a drug and background test.

    Business Communication Solutions (BCS) is an Equal Opportunity/Affirmative Action Employer.

    At BCS, we streamline your operations with flexible, turnkey solutions for billing, print and mail services, eDelivery, document management, marketing, customer communications, and financial processes. Our advanced systems and expert team deliver scalable, reliable workflows across mobile, web, and print channels. We’ll work with you to identify key focus areas, develop a strategic plan, and enhance your business performance while reducing costs and boosting customer satisfaction.

  • 19 Days Ago

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Health Unit Coordinator, F6/6
  • UW Health
  • Madison, WI FULL_TIME
  • Work Schedule : Part-time, 90% FTE day/evening shift. Monday – Friday, every other weekend rotation required, some holidays shifts required. Hours may vary based on the operational needs of the depart...
  • 7 Days Ago

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Health Unit Coordinator, Surgical Trauma Unit F4/4
  • UW Health
  • Madison, WI FULL_TIME
  • Work Schedule: Part-time, 60% FTE. Weekday shifts are scheduled between the hours of 3:00pm - 11:00pm and 6:30pm - 11:30pm, Weekend shifts are scheduled between the hours of 7:00am - 7:30pm. Hours may...
  • 1 Month Ago

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Health Unit Coordinator, Emergency Department
  • Black Men Coalition Of Dane County
  • Madison, WI FULL_TIME
  • Job SummaryThe Health Unit Coordinator plays a vital role in ensuring the smooth operation of healthcare facilities by providing essential clerical support and facilitating communication among medical...
  • 11 Days Ago

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Medical Records Coordinator/Unit Clerk
  • Four Winds Manor, Inc.
  • Madison, WI FULL_TIME
  • Are you passionate about organization and detail-oriented work? Do you thrive in a fast-paced environment where you can make a difference? Four Winds Manor, Inc. is seeking a Full Time Medical Records...
  • 1 Day Ago

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Health Unit Coordinator - Orthopedics B6/4
  • UW Health
  • Madison, WI FULL_TIME
  • Work Schedule: Part time, 80% FTE, day/evening shift. Monday - Friday between the hours of 7:00 am - 11:30 pm. Rotating weekends are required. Hours may vary based on the operational needs of the depa...
  • 24 Days Ago

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0 Business Unit Coordinator jobs found in Madison, WI area

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Administrative Coordinator - Student Life
  • Madison College
  • Madison, WI
  • Current Madison College employees must apply to the internal career site by logging into Workday Job Posting Date: Novem...
  • 12/14/2024 12:00:00 AM

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Captain - Customer Service
  • Dave & Buster's, Inc.
  • Madison, WI
  • Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serv...
  • 12/14/2024 12:00:00 AM

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Energy Services Account Manager
  • Trane Technologies plc
  • Madison, WI
  • At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutio...
  • 12/14/2024 12:00:00 AM

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Director, Project Management (Late Development, Neuroscience)
  • Bristol Myers Squibb
  • Madison, WI
  • Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But w...
  • 12/14/2024 12:00:00 AM

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Administrative Support Specialist $22/hr. - Madison,WI
  • MMC Group LP
  • Madison, WI
  • Job Description Job Description Job Title: Hybrid Remote Administrative Support Specialist for the Out of Home Care Sect...
  • 12/12/2024 12:00:00 AM

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Administrative Assistant II
  • University of Wisconsin Madison
  • Madison, WI
  • Job Summary: This Administrative Assistant II in the Department of Medicine, Division of Endocrinology assists research ...
  • 12/12/2024 12:00:00 AM

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Administrative Assistant Ii
  • University of Wisconsin-Madison
  • Madison, WI
  • Job Summary: This Administrative Assistant II in the Department of Medicine, Division of Endocrinology assists research ...
  • 12/11/2024 12:00:00 AM

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Risk Management Specialist III
  • Universities of Wisconsin
  • Madison, WI
  • The Universities of Wisconsin are a premier system of public higher education. We educate approximately 162,000 students...
  • 12/10/2024 12:00:00 AM

Madison is located in the center of Dane County in south-central Wisconsin, 77 miles (124 km) west of Milwaukee and 122 miles (196 km) northwest of Chicago. The city completely surrounds the smaller Town of Madison, the City of Monona, and the villages of Maple Bluff and Shorewood Hills. Madison shares borders with its largest suburb, Sun Prairie, and three other suburbs, Middleton, McFarland, and Fitchburg. Other suburbs include the city of Verona and the villages of Cottage Grove, DeForest, and Waunakee as well as Mount Horeb, Oregon, Stoughton, and Cross Plains among others. According to th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Business Unit Coordinator jobs
$72,979 to $87,312
Madison, Wisconsin area prices
were up 1.3% from a year ago

Business Unit Coordinator
Trains and gathers knowledge and experience to qualify for future Business Unit Manager opportunities within 2-3 years, depending upon business need.
November 18, 2022
Update and maintain image scanning / data storage of photos and graphics, AIA forms available for qualifications/proposals , new marketing materials and contract and miscellaneous files.
December 13, 2022
Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment.
February 02, 2023
Assist Marketing Manager and/or Marketing Specialist with coordinating and developing the content, design, production and delivery of proposals and other sales deliverables as needed.
February 06, 2023
Meet project deadlines while ensuring quality and accuracy of marketing materials.
February 14, 2023
Monitor customer satisfaction, service awards and workcell achievements, Effectively present Jabil manufacturing processes, initiatives, and strengths to current and potential customers.
February 25, 2023
Generate surveys and export results to attain employee feedback and increase engagement.
March 05, 2023
Develop presentations for interviews and client meetings.
March 25, 2023
Provide design and writing support for internal programs (safety, training, human resources), community outreach events and employee resource groups.
April 16, 2023
Create project description sheets, organization charts, case studies and other materials which support the marketing and sales process.
April 26, 2023