Call Center Manager jobs in Bossier City, LA
Recently Added Call Center Manager jobs
Call Center - Bilingual Spanish
- Progressive Insurance
-
Texarkana, TX
FULL_TIME
- Join Forbes’ 2023 Best Employer for Diversity! If you enjoy helping others and flourish in a fast-paced environment, then you might be a fit for Progressive’s bilingual call center team. You’ll be taking inbound calls from our Spanish-speaking customers which means successful candidates can multitask, have customer service experience, and can navigate through multiple computer systems. This is a remote position; you’ll be provided computer equipment and in-depth training. Job opportunities: - Bilingual Inbound Sales Representative s share expertise of Progressive products and services to ensure appropriate insurance coverage through benefits selling - Bilingual Customer Service Representative s support customers’ inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews while offering additional products - Bilingual Claims Representatives care for customers recently in accidents by demonstrating empathy while setting up new claim reports; you’ll also offer customers additional products Must-have qualifications - Two years of post-secondary education or higher - Instead of the above, two years of relevant work experience - Sales only: Property & Casualty license; if you’re not already licensed, you’ll have an opportunity to gain it during training (and must remain compliant with licensing requirements as an employee) - Fluent in Spanish and English (verbal and written) Training starts: May and June 2024 Schedule: Most schedules will include a weekend day and evening hours after completion of training Work from home office requirements - Designated workspace free from noise and other distractions - High-speed internet at your expense unless otherwise required by law - Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection) - All Progressive hardware you receive needs to be connected to a surge protector Compensation - $20.25 or $21.50 per hour depending on the role you are selected for - Gainshare bonus up to 8% - 16% (depending on position) of your eligible earnings based on company performance - An additional 10% when you work evening or weekend hours - Performance-based rewards - Additional $1.00/hour if you are fluent in English and Spanish and hired into a bilingual role Benefits - 401(k) with dollar-for-dollar company match up to 6% - Medical, dental & vision, including free preventative care - Wellness & mental health programs - Health care flexible spending accounts, health savings accounts, & life insurance - Paid time off, including volunteer time off - Paid & unpaid sick leave where applicable, as well as short & long-term disability - Parental & family leave; military leave & pay - Diverse, inclusive & welcoming culture with Employee Resource Groups - Career development & tuition assistance Energage recognizes Progressive as a 2023 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership. Equal Opportunity Employer For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/
- 4 Days Ago
Call Center - Bilingual Spanish
- Progressive Insurance
-
Texarkana, TX
FULL_TIME
- Join Forbes’ 2023 Best Employer for Diversity! If you enjoy helping others and flourish in a fast-paced environment, then you might be a fit for Progressive’s bilingual call center team. You’ll be tak...
- 4 Days Ago
CALL CENTER SPECIALIST
- UHS of Delaware, Inc.
-
Shreveport, LA
FULL_TIME
- Responsibilities: The Call Specialist Receives intake calls and unplanned individual/ family walk-ins with compassion, empathy, a sense of service and urgency, and to insure each person receives an ap...
- 11 Days Ago
Call center specialist
- Southwest Healthcare System
-
Shreveport, LA
FULL_TIME
- Responsibilities The Call Specialist Receives intake calls and unplanned individual / family walk-ins with compassion, empathy, a sense of service and urgency, and to insure each person receives an ap...
- 12 Days Ago
#2287 - CALL CENTER REPRESENTATIVE - Bossier City, LA
- Barksdale Federal Credit Union
-
Bossier, LA
PART_TIME
- HOURS: Monday-Friday 10:00am-3:00pm; One Saturday a month 9:00am-1:00pm Responsible for handling a variety of member service calls in a prompt and courteous manner. Resolves member questions and probl...
- 25 Days Ago
Customer Service (Energy Solutions)
- Five Star Call Centers
-
Remote, LA
FULL_TIME
- We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high...
- 1 Day Ago
Filters
- Current Active Filter
- Bossier City, LA
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Call Center Manager jobs found in Bossier City, LA area
Licensed Practical Nurse Supervisor Clinic - Shreveport Bossier Primary Care
- Christus Health
-
Shreveport, LA
- Description Summary: This position provides leadership in all situations. The LPN Supervisor provides guidance and direc...
- 4/23/2024 12:00:00 AM
Public Health Americorps Community Heart Work Member I-Full Time
- Christus Health
-
Shreveport, LA
- Description Summary: Working collaboratively as part of a team of Public Health AmeriCorps Community HEART Work (PHACHWs...
- 4/23/2024 12:00:00 AM
Public Health Americorps Community Heart Work Member Ii-Full Time
- Christus Health
-
Shreveport, LA
- Description Summary: Working collaboratively as part of a team of Public Health AmeriCorps Community HEART Work (PHACHW)...
- 4/23/2024 12:00:00 AM
Contract Specialist I-Executive Offices-Full Time
- Christus Health
-
Shreveport, LA
- Description Summary: A professional who assesses, plans, implements, coordinates, monitors, and evaluates information an...
- 4/22/2024 12:00:00 AM
Armed Security Officer - Highland Medical Center
- Christus Health
-
Shreveport, LA
- Description Summary: Uniformed position at all times. Armed Security Officer’s duties include being a visible deterrent ...
- 4/21/2024 12:00:00 AM
Application System Analyst II - Hospital Billing
- Christus Health
-
Shreveport, LA
- Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operati...
- 4/20/2024 12:00:00 AM
Front Desk Associate
- Miracle-Ear
-
Bossier City, LA
- We're looking for a driven individual who is passionate about helping others to become our next Front Desk Associate As ...
- 4/19/2024 12:00:00 AM
Armed Security Officer - Highland Medical Center
- Christus Health
-
Shreveport, LA
- Description Summary: Uniformed position at all times. Armed Security Officer’s duties include being a visible deterrent ...
- 4/19/2024 12:00:00 AM
About Bossier City, Louisiana
Bossier City (/ˈboʊʒər/ BOH-zhər) is a city in Bossier Parish, which is located on the northwestern border of Louisiana in the United States. It is the second most populous city in the Shreveport-Bossier City metropolitan area, with a 2017 census estimate of 68,554. Bossier City is located on the eastern bank of the Red River and is closely tied economically and socially to its larger sister city Shreveport on the opposite bank. The Shreveport–Bossier City area is the center of the region known as the Ark-La-Tex.
Bossier City is the largest city in Louisiana that is not the parish seat.
The Ci...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Call Center Manager jobs
$47,691 to $70,429
Bossier City, Louisiana area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Call Center Manager do?
Call Center Manager in Blythewood, SC
Follow processes and operational policies in selecting methods and techniques for obtaining solutions.
May 01, 2023
Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Contact Center.
May 03, 2023
Call Center Manager in East Hartford, CT
Prepares and provides monthly, quarterly and/or annual reports along with accompanying statistical reports and other analyses as requested by the client and/or regional staff.
March 18, 2023
Call Center Manager in Franklin, OH
Hold team members accountable to goals and policies.
June 02, 2022