Call Center Manager jobs in Evansville, IN

Overview:

INTECH Environmental (INTECH), a First Call Environmental company, offers comprehensive waste management services. Our specific service offerings include: Industrial /Commercial/Environmental Hazardous and Non-Hazardous Waste Management and Disposal, Lab Packing, Body Shop/Dealership Waste Management including used oil collection and recycling, Environmental Safety and Spill Products, Waste Transportation Services.

Our Mission:

Our mission is to provide professional, dependable, honest, and efficient waste services to our customers. We will remain customer centered, community oriented and responder inspired. Our vision, put into action through programs focusing on environmental stewardship and activities benefiting the public, will build value and make INTECH a truly sustainable company. We are committed to excellence and positive community impact by delivering the “INTECH Difference.”

Our Vision:

Our vision is to be the best waste service and transportation company in Indiana, Kentucky, Illinois and Tennessee.

Why work for INTECH?

· Family culture

· Paid Industry training

· Commitment to health and safety

· Competitive wages

· Health Benefits

· Paid Time Off for full-time employees

· Opportunities for growth and upward mobility

· Collaborative environment

Job Summary:

INTECH is looking to hire a General Manager who will be responsible for overseeing sales branch growth, facility operations, regulatory compliance, customer relationships, training and management of branch employees. Responsible for driving growth through current and new customers.

• Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner

• Direct and optimize overall operations in the assigned geographic area

• Ensure the communication of all required report information is provided to all pertinent departments

• Review operational reports with attention to operational problems, customer concerns, and regulatory compliance and safety issues, and provide operational input

• Monitor overall branch performance with special attention to safety and environmental issues, providing solutions to problems that repeatedly affect branch performance or could lead to future issues

• Provide overall leadership and direction while maintain a secure environment and a respectful, team-oriented workplace

• Ensure employees are operating in accordance with company goals, objectives and core values by monitoring and reinforcing employee compliance with Company Policies & Procedures as well as government and industry regulations

• Ensure staff are following safe work practices, and are completing job duties efficiently, providing adequate support

• Conduct periodic field visits to inspect the equipment and working environment

• Aggressively market the Company services and seek growth opportunities in addition to maintaining collaborative and profitable relationships with customer organizations

• Monitor on-going updates of equipment, parts inventories, and general purchasing process ensuring quality and cost effectiveness while being 100% compliant with regulated certification requirements for equipment and personnel training

• Perform annual Performance Reviews of all staff under your management and participate in the evaluation and development of niche markets to enhance profitability

• Identify and communicate potential growth opportunities for the company to the Operations Team

• Direct weekly meetings to ensure effective dissemination of information and tasks to applicable departments and employees

• Participate in the preparation of annual recommendations for field and office staff with regards to compensation recommendations, training, and bonuses

• Performs other duties and tasks as assigned from time to time by management and will be required

• Follow all local, state (provincial) and federal compliance regulations and rules

• Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements

• Safely observe all corporate operating guidelines and procedures

• Observe all company environmental health and safety operating guidelines

• Performs other duties as assigned

• Experience creating and understanding budgets including analysis and creation of profit and loss statements

• Excellent computer skills in Microsoft Office (Word, Excel, PowerPoint, and Outlook)

• Exceptional interpersonal skills with a demonstrated ability to maintain effective professional relationships while leading/mentoring in a team atmosphere

• Ability to handle confidential information in a discreet and professional manner

• Valid Driver’s license

• Perform physical functions per job requirements

• Successfully complete a background check, drug test, and physical, by position

• Superior written, verbal communication, and presentation skills

• Route sales and service leadership experience

• Class B CDL with HAZMAT endorsement is a plus

• Previous general manager or branch manager experience

• Industry experience

• Bachelor's Degree preferred

INTECH Environmental is an Equal Opportunity Employer

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Relocation assistance
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Evansville, IN 47720: Relocate before starting work (Required)

Work Location: In person