Call Center Manager jobs in Shreveport, LA
Recently Added Call Center Manager jobs
Call Center - Bilingual Spanish
- Progressive Insurance
-
Texarkana, TX
FULL_TIME
- Join Forbes’ 2023 Best Employer for Diversity! If you enjoy helping others and flourish in a fast-paced environment, then you might be a fit for Progressive’s bilingual call center team. You’ll be taking inbound calls from our Spanish-speaking customers which means successful candidates can multitask, have customer service experience, and can navigate through multiple computer systems. This is a remote position; you’ll be provided computer equipment and in-depth training. Job opportunities: - Bilingual Inbound Sales Representative s share expertise of Progressive products and services to ensure appropriate insurance coverage through benefits selling - Bilingual Customer Service Representative s support customers’ inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews while offering additional products - Bilingual Claims Representatives care for customers recently in accidents by demonstrating empathy while setting up new claim reports; you’ll also offer customers additional products Must-have qualifications - Two years of post-secondary education or higher - Instead of the above, two years of relevant work experience - Sales only: Property & Casualty license; if you’re not already licensed, you’ll have an opportunity to gain it during training (and must remain compliant with licensing requirements as an employee) - Fluent in Spanish and English (verbal and written) Training starts: May and June 2024 Schedule: Most schedules will include a weekend day and evening hours after completion of training Work from home office requirements - Designated workspace free from noise and other distractions - High-speed internet at your expense unless otherwise required by law - Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection) - All Progressive hardware you receive needs to be connected to a surge protector Compensation - $20.25 or $21.50 per hour depending on the role you are selected for - Gainshare bonus up to 8% - 16% (depending on position) of your eligible earnings based on company performance - An additional 10% when you work evening or weekend hours - Performance-based rewards - Additional $1.00/hour if you are fluent in English and Spanish and hired into a bilingual role Benefits - 401(k) with dollar-for-dollar company match up to 6% - Medical, dental & vision, including free preventative care - Wellness & mental health programs - Health care flexible spending accounts, health savings accounts, & life insurance - Paid time off, including volunteer time off - Paid & unpaid sick leave where applicable, as well as short & long-term disability - Parental & family leave; military leave & pay - Diverse, inclusive & welcoming culture with Employee Resource Groups - Career development & tuition assistance Energage recognizes Progressive as a 2023 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership. Equal Opportunity Employer For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/
- Just Posted
CALL CENTER SPECIALIST
- UHS of Delaware, Inc.
-
Shreveport, LA
FULL_TIME
- Responsibilities: The Call Specialist Receives intake calls and unplanned individual/ family walk-ins with compassion, empathy, a sense of service and urgency, and to insure each person receives an ap...
- 7 Days Ago
Call center specialist
- Southwest Healthcare System
-
Shreveport, LA
FULL_TIME
- Responsibilities The Call Specialist Receives intake calls and unplanned individual / family walk-ins with compassion, empathy, a sense of service and urgency, and to insure each person receives an ap...
- 8 Days Ago
#2287 - CALL CENTER REPRESENTATIVE - Bossier City, LA
- Barksdale Federal Credit Union
-
Bossier, LA
PART_TIME
- HOURS: Monday-Friday 10:00am-3:00pm; One Saturday a month 9:00am-1:00pm Responsible for handling a variety of member service calls in a prompt and courteous manner. Resolves member questions and probl...
- 21 Days Ago
Associate Collision Center Manager - Shreveport, TX
- JOE HUDSON'S COLLISION CENTER
-
Shreveport, LA
FULL_TIME
- Associate Location Manager Flexibility to relocate for open Management roles is a must. Salary: Will be discussed during interview process considering candidates experience and willingness to relocate...
- 4 Days Ago
Customer Service Rep
- Five Star Call Centers
-
Remote, LA
FULL_TIME
- We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star Call Centers, while providing high...
- 19 Days Ago
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0 Call Center Manager jobs found in Shreveport, LA area
Armed Security Officer - Highland Medical Center
- Christus Health
-
Shreveport, LA
- Description Summary: Uniformed position at all times. Armed Security Officer’s duties include being a visible deterrent ...
- 4/19/2024 12:00:00 AM
Supply Chain Technician-Supply Central Serv-Full Time
- Christus Health
-
Shreveport, LA
- Description Summary: Responsible for completing tasks associated with inventory control such as scanning products, picki...
- 4/19/2024 12:00:00 AM
Front Desk Associate
- Miracle-Ear
-
Bossier City, LA
- We're looking for a driven individual who is passionate about helping others to become our next Front Desk Associate As ...
- 4/19/2024 12:00:00 AM
Medical Billing / Receptionist
- PainPoint Health
-
Shreveport, LA
- JOB DESCRIPTION This position is not open to applicants who are looking for remote work, it is onsite only. Pay: $16.00 ...
- 4/19/2024 12:00:00 AM
Executive Administrative Assistant of Property Management
- Housing Authority of Shreveport
-
Shreveport, LA
- Company Description The Housing Authority of the City of Shreveport (HACS) provides quality affordable housing to low-in...
- 4/18/2024 12:00:00 AM
Public Health Americorps Community Heart Work Member I-Full Time
- Christus Health
-
Shreveport, LA
- Description Summary: Working collaboratively as part of a team of Public Health AmeriCorps Community HEART Work (PHACHWs...
- 4/18/2024 12:00:00 AM
Public Health Americorps Community Heart Work Member Ii-Full Time
- Christus Health
-
Shreveport, LA
- Description Summary: Working collaboratively as part of a team of Public Health AmeriCorps Community HEART Work (PHACHW)...
- 4/18/2024 12:00:00 AM
Application System Analyst II - Hospital Billing
- Christus Health
-
Shreveport, LA
- Description Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operati...
- 4/15/2024 12:00:00 AM
About Shreveport, Louisiana
Shreveport is located in Northwest Louisiana. It is the center of the Ark-La-Tex region where Arkansas, Louisiana, and Texas meet. It is also part of the I-20 Cyber Corridor linking the tech-centered Dallas-Fort Worth, Shreveport-Bossier, Greater Monroe, and Greater Atlanta metropolitan areas together. The city of Shreveport is 188 miles from Dallas, 98 miles from Tyler, and 41 miles from Marshall, Texas; 215 miles from Little Rock and 73 miles from Texarkana, Arkansas; and 250 miles from the state capital of Baton Rouge, 99 miles from Monroe, 69 miles from Ruston, and 30 miles from Minden, Lo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Call Center Manager jobs
$47,691 to $70,429
Shreveport, Louisiana area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Call Center Manager do?
Call Center Manager in Blythewood, SC
Follow processes and operational policies in selecting methods and techniques for obtaining solutions.
May 01, 2023
Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Contact Center.
May 03, 2023
Call Center Manager in East Hartford, CT
Prepares and provides monthly, quarterly and/or annual reports along with accompanying statistical reports and other analyses as requested by the client and/or regional staff.
March 18, 2023
Call Center Manager in Franklin, OH
Hold team members accountable to goals and policies.
June 02, 2022