Call Center Manager jobs in Utah
Recently Added Call Center Manager jobs
Call Center Manager
- Serenity Healthcare
-
Provo, UT
FULL_TIME
-
Call Center ManagerSerenity Healthcare, a leading provider of excellent patient care, is seeking a dynamic and experienced Call Center Manager. If you are passionate about making a difference and creating a better future, join our team and leave a lasting impact. Our Call Center Manager will be responsible for overseeing and leading a team of patient care coordinators and supervisors, ensuring that they provide outstanding support for our patients.Trigger Warning: In this role you will interact with patients that are suicidal and have suffered significant traumas and you will hear their stories as you support them in their healing process. This may be triggering for some candidates.Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare. We are mission-driven and committed to making a positive impact. We strive to make a meaningful difference in the lives of our patients, employees, and the community. In addition to our mission-driven approach, we foster a collaborative and inclusive work environment that encourages innovation, creativity, and teamwork.
- Proactive – Take ownership for outcomes.
- Positive – Choose optimism, focus on strengths and successes.
- Builder – Turn chaos into order.
- All In – Show commitment, be happy and engaged.
Responsibilities- Evaluate the performance of our supervisors and patient care coordinators, setting performance goals and providing regular feedback.
- Develop and implement customer service strategies and initiatives to enhance the overall patient experience.
- Manage metrics, performance criteria, policies, and procedures.
- Oversee and lead a customer care team while creating a productive, high-energy, and achievement-oriented environment.
- Stay current on the industry trends, best practices and emerging technologies in customer service.
Qualifications- 1-3 years of supervisory experience.
- Bachelor’s degree in Business Administration, Management, Communications, or related field (or equivalent work experience).
- Experience working in high volume customer service or call center environment.
- Ability to identify, coach and measure critical core competencies and essential performance metrics for your team.
- Passion for helping and supporting those that struggle with mental health.
- Excellent leadership and team management skills, with the ability to motivate and inspire others.
- Highly organized with keen attention to detail.
Benefits at Serenity- Insurance benefits (Medical, Dental, Vision)- Serenity covers 90% of your insurance premium
- Opportunity for growth and advancement
- No cold calling/sales
- PTO 10 Major Holidays Off
- Catered food/treats weekly
- 401K
- Team building events and holiday parties
- And so much more!
- This position is contingent on successfully completing a criminal background check upon hire.
- 4 Days Ago
Customer Care Representative
- Enterprise Call Center
-
Salt Lake, UT
FULL_TIME
- Company DescriptionWe recruit, train, and manage customer service representatives to represent global brands in customer care, technical support, and sales. Our reps provide professional customer care...
- 10 Days Ago
Work From Home Customer Service - Luxury Handbag Retailer
- The Virtual Call Center, Inc
-
Provo, UT
FULL_TIME
- Are you ready for a work from home career you’ll love as a customer service professional?We have an opportunity for you. You can create a schedule that’s best for you, and make the money you deserve! ...
- 17 Days Ago
Spring Into A New Career- Full Time Customer Service Agents- $17
- Advance Call Center Technologies
-
North, UT
FULL_TIME
- *Must be within 1 hour of Logan, UT*****HYBRID AFTER ON-SITE TRAINING*****Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Cu...
- 9 Days Ago
Customer service specialist
- The Virtual Call Center, Inc
-
Provo, UT
FULL_TIME
- Are you passionateabout travel and customer service The Timeshare Company a leader invacation ownership services since 1976 is seeking dedicatedindividuals to join our team as Remote Timeshare Exchang...
- 20 Days Ago
SALES ACCOUNT MANAGER- QUICK GROWTH- NOT A CALL CENTER!
- Fantazia Connects, LLC
-
South Jordan, UT
FULL_TIME
- We, at Fantazia Connects, are looking for a few sales-oriented, entrepreneur-minded individuals to join our team! Everybody has to have insurance, which means it is a steady industry and we are always...
- 14 Days Ago
Call Center Manager jobs at Popular Companies
Call Center Manager
- Godshall Recruiting
-
Duncan, SC
- Salary: $65K to $80K What is your perfect fit? Would you like a later start to the work day? Is a generous amount of PTO...
- 4/19/2024 12:00:00 AM
Call Center Manager
- The Call Center Network
-
Hillsboro, OR
- Job Description Job Description ******This job will be located in Portland, OR surrounding area****** Rapidly growing, s...
- 4/19/2024 12:00:00 AM
Call Center Manager
- The Call Center Network
-
Salem, OR
- Job Description Job Description ******This job will be located in Portland, OR surrounding area****** Rapidly growing, s...
- 4/19/2024 12:00:00 AM
Call Center Manager
- The Call Center Network
-
Portland, OR
- Job Description Job Description ******This job will be located in Portland, OR surrounding area****** Rapidly growing, s...
- 4/19/2024 12:00:00 AM
Call Center Manager
- LHH
-
Richmond, VA
- Location: Richmond, VA Position Overview: LHH is seeking 15 highly skilled and experienced Call Center Managers to lead ...
- 4/18/2024 12:00:00 AM
Call Center Manager
- Lhh
-
University Of Richmond, VA
- Location: Richmond, VA Position Overview: LHH is seeking 15 highly skilled and experienced Call Center Managers to lead ...
- 4/17/2024 12:00:00 AM
Call Center Manager
- Vertex Service Partners
-
Tavares, FL
- Job Title: Call Center Manager Location: Tavares, Florida Company: Eustis Roofing Company Job Description: Eustis Roofin...
- 4/15/2024 12:00:00 AM
Call Center Manager
- Riverway Business Services
-
- Overview: Responsible for providing excellent day to day management and support to a team of Customer Service Representa...
- 4/15/2024 12:00:00 AM
About Utah
Utah is known for its natural diversity and is home to features ranging from arid deserts with sand dunes to thriving pine forests in mountain valleys. It is a rugged and geographically diverse state that is at the convergence of three distinct geological regions: the Rocky Mountains, the Great Basin, and the Colorado Plateau.
Utah is one of the Four Corners states, and is bordered by Idaho in the north, Wyoming in the north and east; by Colorado in the east; at a single point by New Mexico to the southeast; by Arizona in the south; and by Nevada in the west. It covers an area of 84,899 sq mi ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Call Center Manager jobs
$49,459 to $73,040
Most Popular Cities in Utah for Call Center Manager Jobs
What does a Call Center Manager do?
Call Center Manager in Winston-Salem, NC
Represent the call center as appropriate in its relationships with members, sponsor organizations, suppliers, other financial institutions, and similar groups.
January 13, 2023
Call Center Manager in San Diego, CA
Confirm all weekend scheduling and complete representative assignment.
February 27, 2023
Call Center Manager in Rocklin, CA
Facilitates staffing and scheduling oversight.
April 16, 2023