Call Center Representative jobs in San Francisco, CA

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Call Center Representative I
  • CONDUENT
  • San Francisco, CA FULL_TIME
  • About Conduent:

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.


    Job Description:

    $21.50/HR start training 5/20/2024
    Great Benefits & Weekend’s Off
    5 Weeks PAID TRAINING
    Must be able to work onsite!

    Summary:
    As a Call Center Representative, you will be supporting our client’s customers as a first point of contact and resolving questions concerning their accounts. We will rely on you to actively listen to our clients’ customers, by utilizing your customer service experience, passion, and creativity to meet their needs and deliver a world-class experience across every interaction you have with them. In this role, you will not only be there to help customers with their account issues, via telephone, email and/or website inquiries from our valued customers but also provide them with exceptional service.

    What you will be doing:
    • Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and resources available through people, customer records, and knowledge management systems.
    • Identify customer needs to ensure the customer is provided complete and accurate information.
    • Process required transactions via mainframe or web-based applications.
    • Submit research requests in a concise yet accurate manner.
    • Maintaining a thorough knowledge of the company and client programs, policies, and technology.
    • Communicate effectively in a warm and empathetic manner.
    • Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
    • Maintaining a thorough knowledge of the company and client programs, policies, and technology.
    • Providing support to other positions/operations in cases of heavy workloads or absences.
    What you get:
    • Full Time Employment
    • Hourly rate of $21.50 starting on day one.
    • Weekend’s OFF!
    • Paid Training
    • Career Growth Opportunities
    • Full Benefit Options
    • Great Work Environment
    People who succeed in this role have:
    • The ability to convey complex information in clear and concise terms to ensure customer understanding.
    • Strong work ethic.
    • Effective and accurate written and verbal communication skills.
    • Effective problem-solving skills.
    • Customer Service Experience
    • Can navigate multiple applications and research solutions with ease
    • Love helping people and guiding them to the best solution for their issue
    • Are excited by innovative technology
    • Provide calm conflict resolution and problem resolution for frustrated customers
    • Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers.
    • Can commit to 100% attendance for three to five weeks of paid training.
    Requirements
    • Must be at least 18 years of age or older.
    • Must have a High School Diploma, or equivalent.
    • Must be able to successfully pass a criminal background check.
    • Must pass a Customer Service Skills assessment
    Join a rapidly growing organization that can support your career goals
    Apply Today!

    Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $21.50 -.

    Closing:

    Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

    People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.

    At Conduent,
    we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.
  • 13 Days Ago

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Service Coordinator (Call Center Representative)
  • City Toyota
  • Daly, CA FULL_TIME
  • City Toyota is looking to hire a Call Center Representative, also called a Service Coordinator, for our BDC. The BDC is a call center that is responsible for handling both incoming and outgoing servic...
  • 12 Days Ago

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Call Center Specialist
  • Marin City Health and Wellness Center
  • San Rafael, CA FULL_TIME
  • Summary The Call Center Specialist is responsible for ensuring that all calls are answered in a timely fashion, with a pleasant attitude, providing high-level customer services to all patients and cal...
  • 19 Days Ago

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Call Center Agent - Call Center
  • HEALTHRIGHT 360
  • San Francisco, CA FULL_TIME
  • Job Overview This is a union position.To provide excellent customer service to both external and internal clients, answer high volume of calls, schedule medical, dental, and behavioral health appointm...
  • 20 Days Ago

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Peer Services Advocate, On-Call - Homeless Center (bilingual)
  • Mission Neighborhood Health Center
  • San Francisco, CA FULL_TIME
  • The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. ...
  • 16 Days Ago

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Peer Services Advocate, On-Call - Homeless Center (bilingual)
  • Mission Neighborhood Health Center
  • San Francisco, CA PART_TIME
  • The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. ...
  • 14 Days Ago

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0 Call Center Representative jobs found in San Francisco, CA area

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Call Center Representative
  • Bath Planet
  • Oakland, CA
  • Creating a fresh solution to bath remodeling, Bath Planet offers a stylish, cost-effective, low-maintenance bath improve...
  • 4/23/2024 12:00:00 AM

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FT Call Center Representative - Work From Home>
  • Stout
  • Pacifica, CA
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $34 per hour / Medical, Dental, Vision, & Life / 401k match / PTO...
  • 4/23/2024 12:00:00 AM

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FT Call Center Representative - Work From Home>
  • Stout
  • San Rafael, CA
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $34 per hour / Medical, Dental, Vision, & Life / 401k match / PTO...
  • 4/23/2024 12:00:00 AM

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FT Call Center Representative - Work From Home>
  • Stout
  • Castro Valley, CA
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $34 per hour / Medical, Dental, Vision, & Life / 401k match / PTO...
  • 4/23/2024 12:00:00 AM

S
FT Call Center Representative - Work From Home>
  • Stout
  • San Francisco, CA
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $34 per hour / Medical, Dental, Vision, & Life / 401k match / PTO...
  • 4/23/2024 12:00:00 AM

S
FT Call Center Representative - Work From Home>
  • Stout
  • Richmond, CA
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $34 per hour / Medical, Dental, Vision, & Life / 401k match / PTO...
  • 4/23/2024 12:00:00 AM

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FT Call Center Representative (Work From Home)>
  • Lap of Love
  • Sunnyvale, CA
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $17 per hour / Medical, Dental & Vision / 401k with company match...
  • 4/20/2024 12:00:00 AM

C
Call Center Representative I
  • CONDUENT
  • San Francisco, CA
  • About Conduent: Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of...
  • 4/8/2024 12:00:00 AM

San Francisco is located on the West Coast of the United States at the north end of the San Francisco Peninsula and includes significant stretches of the Pacific Ocean and San Francisco Bay within its boundaries. Several picturesque islands—Alcatraz, Treasure Island and the adjacent Yerba Buena Island, and small portions of Alameda Island, Red Rock Island, and Angel Island—are part of the city. Also included are the uninhabited Farallon Islands, 27 miles (43 km) offshore in the Pacific Ocean. The mainland within the city limits roughly forms a "seven-by-seven-mile square", a common local collo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Call Center Representative jobs
$41,529 to $54,567
San Francisco, California area prices
were up 4.5% from a year ago

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