Call Center Trainer jobs in District of Columbia

Customer Service Representative
  • Washington, DC
  • Ability to use call center software applications. * Experience with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook). Job Type: Full-time Salary: $24.00 to $28.00 /hour Company ...
  • 2 days ago

$50K PT/$100K FT Recession Proof! Sales & Ownership Opportunity!!!
  • Symmetry Financial Group
  • Washington, DC
  • Imagine, having a steady stream of clients to contact who are expecting your call and know why you ... All training is company sponsored from our top equity partners and agency owners, ready to get you ...
  • 3 days ago

NOC Analyst
  • D2 Consulting
  • Washington, DC
  • ... Network Operations Center (NOC). The position will work closely with service desk team with ... May produce IT Security artifacts, business reports, data call reports, forms, etc. * Perform a ...
  • 6 days ago

Contact Center Associate
  • Washington, DC
  • Paid training is provided We are looking to fill 3 different shifts: 12PM - 9PM 9AM - 6PM 10AM ... of experience in a call center or, * 1 year in a financial services or similar environment
  • 7 days ago

Sales Agent #entrylevel
  • Divergent Drive, INC
  • Washington, DC
  • ... clerk, call center agent, customer service director, customer service sales, field sales ... training, develop, development, host, hostess, waitress, waiter, full time prep cook, restaurant ...
  • 7 days ago

Information System Security Officer
  • VMD Corp
  • Washington, DC
  • ... Training Tracking * Audit Support * Security and Privacy-Related Data Call Support * System ... Notify the Enterprise Security Operations Center (ESOC) of actual or suspected computer security ...
  • 7 days ago

Call Center Associate
  • IDB Global Federal Credit Union
  • Washington Dc, DC Full-Time
  • Description The Call Center Member Service Representative is responsible for answering incoming calls and conducting out...
  • 2 Months Ago

  • Savan Group
  • Washington, DC Full-Time
  • Job Description: Savan group is looking for an experienced Trainer to support development, design, and delivery of a com...
  • 1 Month Ago

Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area of 68.34 square miles (177.0 km2), of which 61.05 square miles (158.1 km2) is land and 7.29 square miles (18.9 km2) (10.67%) is water. The District is bordered by Montgomery County, Maryland to the northwest; Prince George's County, Maryland to the east; Arlington County, Virginia to the south; and Alexandria, Virginia to the west. The south bank of the Potomac River forms the District's border with Virginia and has two major tributaries: the An...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Call Center Trainer jobs
$39,724 to $50,357

Call Center Trainer
Trains and coaches employees on processes, performance targets, goal achievement, client performance, de-escalation, negotiation, customer service and non-conformities.
February 04, 2020
Demonstrates the core competencies of communication, consultation, ethical practice, and critical evaluation.
December 25, 2019
Maintains and develops training curriculum and tools in order to support training programs throughout Member Services.
December 23, 2019
Prepare, deliver and present quality evaluation reports on a monthly basis, or more frequently if required by the account, for operations and/or client review.
November 30, 2019
Review individual calls and provide appropriate coaching to ensure attainment of set goals, observe employee demeanor, technical accuracy and conformity to company policies.
November 14, 2019
Assists in the planning, coordinating and administering of department meetings and communications and performs other various tasks to meet changing workload requirements.
November 10, 2019
Collaborates with a variety of internal and external stakeholders in order to identify and respond to employee development needs, obtain information required to develop materials, and sustain positive working relationships.
November 09, 2019
Monitor and score interactions routinely in an effort to track Call Center Representatives compliance to quality guidelines and standards utilizing the applicable systems.
November 07, 2019
Development of targeted quality plans and guidelines, which includes developing and implementing a monthly targeted quality plan based on previous results and client or management input.
November 01, 2019
Call Center Trainer in Seattle, WA
Provide monthly or annual ongoing/refresher training in topics relevant to the service and operational needs in a timely manner based on current trends within the employee base.
December 18, 2019