Call Center Trainer jobs in Franklin, TN

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CASH POSTER
  • The National Call Center
  • Brentwood, TN FULL_TIME
  • Responsibilities:
    UHS National Call Center (a UHS company) is currently seeking a Cash Poster to post all incoming cash for all division facilities; balance daily cash to the banks and the cash log; complete month-end tasks including balancing the month-out and all cash reports as well as specials projects. We are looking for someone for this role who loves numbers; is highly detail oriented and extremely accurate. If this sounds like you, then look no more – this is the position you have been dreaming of! If you have a calm demeanor and think it’s fun to balance to the penny, then we need you now!

    As a Cash Poster, how would you like to work for a company that believes each person contributes to our success? How would you feel about working for a company where the culture is second to none! What about the sense of accomplishment you will have contributing to the company’s financial success by the accuracy of your work?

    Requirements:
    • Pull all bank reports from web sites, EFT’s (electronic funds transferred) and checks with the deposit report.
    • Check all daily corporate deposit reports.
    • Separate all printed checks by facility and place with a copy of the deposit report
    • Make copies of EFT’s and match to related remit
    • Record all cash on daily log sheets by facility and reconcile any discrepancies
    • Daily balancing with prior day’s bank balances; reconcile all discrepancies utilizing the cash logs
    • Balancing all cash posted for the month between system, cash logs and banks; create the month end folders for each facility
    • Responsible for running all month end facility cash reports for closing cycles including but not limited to miscellaneous check copies and reports
    • Responsible for monthly cash files being moved into facility drawers and record retention of cash posting documentation
    • Assist in any special projects when necessary as related to duties and responsibilities.
    • Maintains a willingness to cooperate with and be courteous to other office personnel, visitors and management

    This opportunity provides the following:
    • UHS offers a challenging and rewarding work environment
    • Growth and development opportunities within UHS and its subsidiaries
    • Competitive Compensation
    • Excellent Medical, Dental, Vision and Prescription Drug Plan
    • 401k plan with company match
    • Generous Paid Time Off

    About UHS:
    One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com
    Qualifications:
    Knowledge, Skills and Abilities
    • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. An individual must be able to perform their duties in a positive work mode and serve as a positive role model and influence for peers.
    • Must be proficient in Microsoft Word and Excel.
    • Work hours are Monday - Friday and business hours are 8:00 a.m. to 5:00 p.m.
    • Ability to read, write and analyze detailed and complex data.
    • Ability to communicate effectively both verbally and in writing.
    • Ability to sit for long, extended periods in one fixed location.
    • Team player, strong communication skills, customer oriented, leadership skills
    • Strong mathematical acumen required.

    Education and Experience
    • High School diploma or GED
    • Minimum of one to three of directly related experience is required.
    • Basic office and computer skills

    EEO Statement
    All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

    We believe that diversity and inclusion among our teammates is critical to our success.

    Notice
    At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.
  • 9 Days Ago

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MANAGER (KTS-Referral)
  • The National Call Center
  • Brentwood, TN FULL_TIME
  • Responsibilities: Kidlink Treatment Services’ network (a UHS company) of programs includes more than 50 specialized educational and residential behavioral treatment centers. Each center provides progr...
  • 1 Month Ago

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CARE NAVIGATOR
  • The National Call Center
  • Brentwood, TN FULL_TIME
  • Responsibilities: BH Shared Services (a UHS company) One of the nation’s largest and most respected providers of hospital and health-care services, Universal Health Services, Inc. has built an impress...
  • 1 Month Ago

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HR COORDINATOR
  • The National Call Center
  • Brentwood, TN FULL_TIME
  • Responsibilities: UHS National Call center is seeking dynamic individual who would like to the next step in expanded their knowledge and experience in Human Resources. The Human Resources Coordinator ...
  • 22 Days Ago

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BUSINESS DEVELOPMENT MANAGER (Knoxville Market)
  • The National Call Center
  • Brentwood, TN FULL_TIME
  • Responsibilities: About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impre...
  • 22 Days Ago

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Amazon Nashville - Call Center Representative (Hybrid Schedule) for Northwest Center Services
  • Northwest Center
  • Nashville, TN FULL_TIME
  • POSITION SUMMARY This position is responsible for handling incoming calls and is the first contact customers have with the Amazon.com corporate resource line by phone. We act as a liaison by providing...
  • 8 Days Ago

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0 Call Center Trainer jobs found in Franklin, TN area

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Buffalo Wild Wings - Greeter - Urgently Hiring
  • Buffalo Wild Wings
  • Franklin, TN
  • Buffalo Wild Wings - Franklin is looking for full time or part time Greeters to join our team in Franklin, TN. As a gree...
  • 4/19/2024 12:00:00 AM

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Courtesy Clerk/Grocery Bagger
  • Kroger
  • Franklin, TN
  • Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and...
  • 4/19/2024 12:00:00 AM

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Retail Customer Service Associate
  • FedEx Office
  • Franklin, TN
  • Compensation: $15.50 - $17.25. The estimate displayed represents the typical salary range or starting rate of candidates...
  • 4/19/2024 12:00:00 AM

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Sales Associate
  • Orangetheory Fitness
  • Murfreesboro, TN
  • Be fit. Change lives. Have fun. We're looking for enthusiastic individuals eager to share our story and our success with...
  • 4/18/2024 12:00:00 AM

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Bartender- Murfreesboro
  • Bar Louie
  • Murfreesboro, TN
  • At Bar Louie, we live to SERVE our Guests, our People and our Community. We do this by GROWING our PEOPLE (That's YOU), ...
  • 4/16/2024 12:00:00 AM

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Chuy's - Cool Springs - Greeter
  • Chuy's - Cool Springs
  • Franklin, TN
  • Chuy's - Cool Springs is looking for full time or part time Greeters to join our team in Franklin, TN. As a greeter, you...
  • 4/15/2024 12:00:00 AM

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Guest Service Professional
  • Jim 'N Nick's
  • Franklin, TN
  • We Offer: Competitive pay Flexible schedules Discounted meals A work environment that is upbeat, exciting, and fun Oppor...
  • 4/15/2024 12:00:00 AM

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Buffalo Wild Wings - Greeter - Urgently Hiring
  • Buffalo Wild Wings
  • Franklin, TN
  • In most jobs, everyone doesn’t spontaneously erupt into applause and start raining down high- fives. At Buffalo Wild Win...
  • 4/15/2024 12:00:00 AM

Franklin is a city in, and the county seat of, Williamson County, Tennessee, United States. About 21 miles (34 km) south of Nashville, it is one of the principal cities of the Nashville metropolitan area and Middle Tennessee. As of 2017, its estimated population was 78,321, and it is the seventh-largest city in Tennessee. Williamson County was primarily rural into the late 20th century, with an economy based on traditional commodity crops and livestock. In the 19th century, part of its economy (especially the cultivation of tobacco and hemp) depended on slavery, and after the American Civil Wa...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Call Center Trainer jobs
$37,136 to $47,071
Franklin, Tennessee area prices
were up 1.3% from a year ago

Call Center Trainer in Seattle, WA
Provide monthly or annual ongoing/refresher training in topics relevant to the service and operational needs in a timely manner based on current trends within the employee base.
March 25, 2023
Call Center Trainer
Maintains and develops training curriculum and tools in order to support training programs throughout Member Services.
January 03, 2023
Monitor and score interactions routinely in an effort to track Call Center Representatives compliance to quality guidelines and standards utilizing the applicable systems.
February 25, 2023
Trains and coaches employees on processes, performance targets, goal achievement, client performance, de-escalation, negotiation, customer service and non-conformities.
March 23, 2023