Call Center Trainer jobs in Maryland

Customer Service Representative
  • MMC Group LP
  • Windsor Mill, MD
  • Assisting with VA inbound call center Pay - $16 an hour and bilingual $17.60 Estimated start training by 04/6/2020 24 X 7 Call Center- Assigned Shifts, 1st, 2nd and 3rd shift. Shifts unknown at this ...
  • 2 days ago

You Have The Sales Skills, You Just Need a Proven Business Model
  • The Griego Group
  • Baltimore, MD
  • ... training - Enjoy the support of your team - Enjoy a unique and positive company culture where ... cable, promotion, call center, telemarketing, solar, time share, timeshare, travel, realtor ...
  • 2 days ago

Call Center Supervisor NEEDED ASAP!
  • MMC Group LP
  • Baltimore, MD
  • Baltimore, MD MMC Group is looking for 5 call center supervisors to assist with an inbound call ... Estimated start training by 04/6/2020 Company Description MMC makes finding and applying for jobs ...
  • 5 days ago

Sales Rep - Management Training available to qualified candidates
  • Divergent Drive
  • College Park, MD
  • ... call center agent, customer service director, customer service sales, field sales representative, account manager, advertising director, area sales manager, communications manager, full time ...
  • 6 days ago

Call Center Representative
  • Ultimate Staffing Services
  • Towson, MD
  • Customer Service experiences in a transaction based environment such as a call center or retail ... Recruitment, hiring, training, and job assignments are made without regard to race, color, national ...
  • 6 days ago

Customer Service Associate
  • The Arias Agencies
  • Germantown, MD
  • ... Call center, Customer Service and Sales experience is a plus · Spanish fluency a plus (not a ... Paid training program Submit your resume today to be considered. Looking forward! Company ...
  • 6 days ago

Insurance Sales
  • Mortgage Protection Center
  • Bel Air, MD
  • TRAINING WITH TOP PRODUCERS **YEARLY EXOTIC INCENTIVE TRIPS WHAT WE ARE LOOKING FOR: Business ... Our goal at Mortgage Protection Center is to provide you with the best life insurance coverage you ...
  • 7 days ago

Entry Level Sales Opportunity
  • Mortgage Protection Center
  • Baltimore, MD
  • Your responsibilities: - Call the lead - Book an appointment to meet with them - Help them find the ... Training is free *You don't have to pay for applications or marketing materials *Ride along with ...
  • 7 days ago

Trainer, Call Center
  • Window Nation, LLC
  • Fulton, MD Full-Time
  • Window Nation , LLC, the 5th largest specialty remodeling company in the country, is in search of a dynamic and interact...
  • 27 Days Ago

Call Center Representative
  • Beiersdorf
  • Baltimore, MD Full-Time
  • The Customer Care Representative will be responsible for meeting directly with external customers and clients regarding ...
  • 5 Months Ago

Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware to its east. The state's largest city is Baltimore, and its capital is Annapolis. Among its occasional nicknames are Old Line State, the Free State, and the Chesapeake Bay State. It is named after the English queen Henrietta Maria, known in England as Queen Mary. Sixteen of Maryland's twenty-three counties border the tidal waters of the Chesapeake Bay estuary and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Call Center Trainer jobs
$36,822 to $46,679

Call Center Trainer
Trains and coaches employees on processes, performance targets, goal achievement, client performance, de-escalation, negotiation, customer service and non-conformities.
February 04, 2020
Demonstrates the core competencies of communication, consultation, ethical practice, and critical evaluation.
December 25, 2019
Maintains and develops training curriculum and tools in order to support training programs throughout Member Services.
December 23, 2019
Prepare, deliver and present quality evaluation reports on a monthly basis, or more frequently if required by the account, for operations and/or client review.
November 30, 2019
Review individual calls and provide appropriate coaching to ensure attainment of set goals, observe employee demeanor, technical accuracy and conformity to company policies.
November 14, 2019
Assists in the planning, coordinating and administering of department meetings and communications and performs other various tasks to meet changing workload requirements.
November 10, 2019
Collaborates with a variety of internal and external stakeholders in order to identify and respond to employee development needs, obtain information required to develop materials, and sustain positive working relationships.
November 09, 2019
Monitor and score interactions routinely in an effort to track Call Center Representatives compliance to quality guidelines and standards utilizing the applicable systems.
November 07, 2019
Development of targeted quality plans and guidelines, which includes developing and implementing a monthly targeted quality plan based on previous results and client or management input.
November 01, 2019
Call Center Trainer in Seattle, WA
Provide monthly or annual ongoing/refresher training in topics relevant to the service and operational needs in a timely manner based on current trends within the employee base.
December 18, 2019