Call Center Trainer jobs in Maine

B
Customer Service Representative (99173)
  • Bonney Staffing Center, Inc.
  • Augusta, ME
  • ... call center experience. -Computer skills - should be comfortable with MS Office & learning new ... Hours: -Full time, Monday - Friday, 9:30a - 6p (training will be 8:30a - 5p for 2-3 weeks
  • 3 days ago

S
Inside Sales Representatives
  • Stafforward
  • Westbrook, ME
  • ... center. * Communicating with clients throughout the entire shift with structured breaks ... You'll receive in-depth classroom training, including side-by side-live call handling and continued ...
  • 5 days ago

C
Banking Call Center Specialist
  • Cam Staff
  • Westbrook, ME Full-Time
  • We’re looking for skilled sales people who can advise and advocate for our clients for their most important financial ne...
  • 1 Day Ago

C
Crisis Worker
  • Crisis and Counseling Center, Inc.
  • Augusta, ME Full-Time
  • Description We are looking for motivated professionals to join our growing crisis team to provide mobile crisis services...
  • 1 Day Ago

To the south and east is the Atlantic Ocean and to the north and northeast is New Brunswick, a province of Canada. The Canadian province of Quebec is to the northwest. Maine is both the northernmost state in New England and the largest, accounting for almost half of the region's entire land area. Maine is the only state in the continental US to border only one other American state (New Hampshire to the South and West). Maine is the easternmost state in the United States in both its extreme points and its geographic center. The town of Lubec is the easternmost organized settlement in the United...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Call Center Trainer jobs
$34,427 to $43,643

Call Center Trainer
Trains and coaches employees on processes, performance targets, goal achievement, client performance, de-escalation, negotiation, customer service and non-conformities.
February 04, 2020
Demonstrates the core competencies of communication, consultation, ethical practice, and critical evaluation.
December 25, 2019
Maintains and develops training curriculum and tools in order to support training programs throughout Member Services.
December 23, 2019
Prepare, deliver and present quality evaluation reports on a monthly basis, or more frequently if required by the account, for operations and/or client review.
November 30, 2019
Review individual calls and provide appropriate coaching to ensure attainment of set goals, observe employee demeanor, technical accuracy and conformity to company policies.
November 14, 2019
Assists in the planning, coordinating and administering of department meetings and communications and performs other various tasks to meet changing workload requirements.
November 10, 2019
Collaborates with a variety of internal and external stakeholders in order to identify and respond to employee development needs, obtain information required to develop materials, and sustain positive working relationships.
November 09, 2019
Monitor and score interactions routinely in an effort to track Call Center Representatives compliance to quality guidelines and standards utilizing the applicable systems.
November 07, 2019
Development of targeted quality plans and guidelines, which includes developing and implementing a monthly targeted quality plan based on previous results and client or management input.
November 01, 2019
Call Center Trainer in Seattle, WA
Provide monthly or annual ongoing/refresher training in topics relevant to the service and operational needs in a timely manner based on current trends within the employee base.
December 18, 2019