Call Center Trainer jobs in Meridian, MS

A
Substance Abuse Call Center Specialist
  • Alliance Health Center
  • Meridian, MS FULL_TIME
  • Responsibilities:

    Substance Abuse Call Center Specialist Full-time Opportunity

    Located in Meridian, Mississippi, Alliance Health Center is a 154-bed acute care psychiatric and chemical dependency hospital. The facility offers treatment programs for adults and adolescents and has a unique program track specifically for seniors. The Alliance campus is also home to The Crossings, a 60-bed residential treatment facility for adolescents.
    For over 40 years, Alliance has been dedicated to serving individuals with acute mental and behavioral health disorders and addiction issues across the state of Mississippi and Alabama. Specific programs are provided for patients according to their diagnosis and age. Our behavioral health programs are offered to all ages from adolescents to seniors. Detoxification, dual diagnosis and New Leaf Recovery are offered to individuals ages 18 and up. We have a full spectrum of addiction services, from detoxification to our 30 day New Leaf Recovery program. We also offer dual diagnosis programming for those with mental illness and substance abuse.

    BHC in Dallas is seeking a dynamic and talented full-time Call Center Specialist to join our team of compassionate, dedicated professionals. The Call Center Specialist will work ON-SITE M - F The Call Center Specialist receives calls from referral sources for psychiatric assessment, takes demographic information on the person to be assessed, and dispatches a MAT Assessor. Thorough and accurate documentation of calls and other related paperwork is a critical component of the job.


    This opportunity provides the following:
      • Challenging and rewarding work environment
      • Growth and development opportunities within UHS and its subsidiaries
      • Competitive Compensation
      • Excellent Medical, Dental, Vision and Prescription Drug Plan
      • 401k plan with company match
      • Generous Paid Time Off

    UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to UHS or UHS facilities on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we", "us", "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc. UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.


    Qualifications:
    EDUCATION: Bachelor’s degree in Counseling, Psychology, Social Work or Social Services field preferred.

    LICENSURE/CERTIFICATION:
    N/A

    EXPERIENCE Prefer knowledge of crises intervention and risk assessment, psychiatric diagnoses symptomology, basic chemical dependency, age specific growth and development and crisis and behavior management.

    EEO Statement
    All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

    We believe that diversity and inclusion among our teammates is critical to our success.

    Notice
    At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.
  • 22 Days Ago

A
CALL CENTER SPECIALIST- FT (onsite-3rd shift)
  • Alliance Health Center
  • Meridian, MS FULL_TIME
  • Responsibilities: CALL CENTER SPECIALIST (ON-SITE - 3rdd shift) Full-time Opportunity Located in Meridian, Mississippi, Alliance Health Center is a 154-bed acute care psychiatric and chemical dependen...
  • 2 Months Ago

B
Call Center Representative I
  • BankFirst Financial Services
  • Starkville, MS FULL_TIME
  • Basic Purpose of Position: To provide both internal and external assistance and excellent service to customers and employees through a Call Center Environment. Duties of Position: Meets the needs of c...
  • 25 Days Ago

B
Call Center Representative I
  • BankFirst Financial Services
  • Columbus, MS FULL_TIME
  • Basic Purpose of Position:To provide both internal and external assistance and excellent service to customers and employees through a Call Center Environment.Duties of Position:Meets the needs of cust...
  • 1 Day Ago

M
CALL CENTER MANAGER
  • Mississippi Band of Choctaw Indians dba Choctaw...
  • Choctaw, MS FULL_TIME
  • Overview: Responsible for the successful overall management of the Call Center, to ensure that phone calls are answered and connected in a timely manner, and that accurate general information is avail...
  • 10 Days Ago

M
CALL CENTER AGENT
  • Mississippi Band of Choctaw Indians dba Choctaw Resort Development Enterprise dba Pearl River Resort
  • Choctaw, MS FULL_TIME
  • Overview Responsible for providing outstanding guest and associate service while performing assigned duties, including interpreting and conveying information throughout the Resort. Responsible for gre...
  • 18 Days Ago

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0 Call Center Trainer jobs found in Meridian, MS area

M
FT Customer Solutions Representative (Work From Home)>
  • Master Lock
  • Meridian, MS
  • [Call Center / Remote] - Anywhere in U.S. / $17.79 per hour / Medical, dental & vision / 401K / PTO / Equipment provided...
  • 3/28/2024 12:00:00 AM

Q
FT Customer Support Specialist - Work From Home>
  • Quartzy
  • Meridian, MS
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / PTO / Internet Stipe...
  • 3/28/2024 12:00:00 AM

8
Customer Service Specialist - Work From Home>
  • 86 Repairs
  • Meridian, MS
  • [Customer Support / Fully Remote] - Anywhere in U.S. / $55K per year / Health, Dental, & Vison / 401k matching / PTO / E...
  • 3/28/2024 12:00:00 AM

M
FT Enrollment Services Rep - Work From Home>
  • Molina Healthcare Services
  • Meridian, MS
  • [Call Center / Customer Service / Remote] - Anywhere in the U.S. / Up to $26.42 per hour / Competitive benefits - As an ...
  • 3/28/2024 12:00:00 AM

O
Athletic Trainer- Rush
  • Ochsner Health System
  • Meridian, MS
  • We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve,...
  • 3/27/2024 12:00:00 AM

A
Customer Service Agent - Work From Home>
  • American Logistics
  • Meridian, MS
  • [Call Center / Fully Remote] - Anywhere in U.S. / Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a C...
  • 3/27/2024 12:00:00 AM

Y
PT Customer Support - Work From Home>
  • Yiftee
  • Meridian, MS
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay - As a Customer Support Rep you'll: Support ticke...
  • 3/27/2024 12:00:00 AM

E
PT Customer Care Specialist - Work From Home>
  • Everyday Health Group
  • Meridian, MS
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour / Flexible schedule - As a Customer Care Speci...
  • 3/27/2024 12:00:00 AM

Meridian is the sixth largest city in the state of Mississippi, United States. It is the county seat of Lauderdale County and the principal city of the Meridian, Mississippi Micropolitan Statistical Area. Along major highways, the city is 93 mi (150 km) east of Jackson, Mississippi; 154 mi (248 km) southwest of Birmingham, Alabama; 202 mi (325 km) northeast of New Orleans, Louisiana; and 231 mi (372 km) southeast of Memphis, Tennessee. Established in 1860, at the junction of the Mobile and Ohio Railroad and Southern Railway of Mississippi, Meridian built an economy based on the railways and go...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Call Center Trainer jobs
$34,993 to $44,347
Meridian, Mississippi area prices
were up 1.2% from a year ago

Call Center Trainer in Seattle, WA
Provide monthly or annual ongoing/refresher training in topics relevant to the service and operational needs in a timely manner based on current trends within the employee base.
March 25, 2023
Call Center Trainer
Maintains and develops training curriculum and tools in order to support training programs throughout Member Services.
January 03, 2023
Monitor and score interactions routinely in an effort to track Call Center Representatives compliance to quality guidelines and standards utilizing the applicable systems.
February 25, 2023
Trains and coaches employees on processes, performance targets, goal achievement, client performance, de-escalation, negotiation, customer service and non-conformities.
March 23, 2023