Call Center Trainer jobs in Missouri

S
Appliance Repair Technician
  • Service Center Field Technician Collective
  • Saint Louis, MO
  • ... call in and request to speak to Mr. Toussaint. Service Center FTC/ PARTs Brand Servicers has ... Training What we require of you: You MUST have Appliance Repair experience or be Mechanically ...
  • yesterday

C
Receptionist / Part Time -Evenings
  • Crystal Creek Health & Rehab Center
  • Florissant, MO
  • Crystal Creek Health & Rehab Center , a member of the CommuniCare Family of Companies, is currently ... Answer telephone, determine nature of call, and direct caller to appropriate individual or ...
  • yesterday

R
Collections Specialist
  • Randstad Corporate Services
  • Saint Charles, MO
  • Paid Training Program * Employee Friendly Call Center Culture * Outstanding Customer Service Incentives When you convert to permanent employment: * Comprehensive Insurance Benefits * 401(k) ...
  • yesterday

T
Home-Based Insurance Career-Mortgage Protection & Life-No Cold Calling
  • The Wright Agency
  • Saint Louis, MO
  • ... computer, call center, fundraising, ministers, pastor, counselor, youth ministry, travel ... training to our teams of agents. Combining our lead program with business values of trust ...
  • yesterday

A
Patient Services Call Center Manager
  • A-Line Staffing Solutions
  • Earth City, MO
  • Develop, maintain, and ensure production and quality standards - such as response and call handle times - are met and audited * Evaluate multiple pharmacy systems, policies and procedures; drive ...
  • 5 days ago

M
Bilingual Quality Monitor - Call Center (English / Japanese) 2020 Census
  • MAXIMUS
  • Kansas City, MO
  • Six months call center quality monitoring experience required, one or more years' experience providing feedback to CSRs and/or management level employees preferred. * Must be able to read and speak ...
  • 6 days ago

B
Family Medicine, Brand New Clinic Space in St. Louis Suburbs with Sub-Specialty Support On-Site with
  • BJC Medical Group
  • Saint Louis, MO
  • Residency training stipend available BJC Medical Group and Missouri Baptist Medical Center seek an ... Call will be 1:6 or better * 8,000 square feet allocated for primary care and specialty clinics
  • 6 days ago

A
CDC Call Center for Social Work/Healthcare Workers
  • AltaStaff, LLC
  • Kansas City, MO
  • AltaStaff is a boutique staffing agency that works with Managed Care Organizations and government agencies. We specialize in connecting individuals with the right organization. This is a contract ...
  • 7 days ago

Missouri is landlocked and borders eight different states as does its neighbor, Tennessee. No state in the U.S. touches more than eight. Missouri is bounded by Iowa on the north; by Illinois, Kentucky, and Tennessee across the Mississippi River on the east; on the south by Arkansas; and by Oklahoma, Kansas, and Nebraska (the last across the Missouri River) on the west. Whereas the northern and southern boundaries are straight lines, the Missouri Bootheel protrudes southerly into Arkansas. The two largest rivers are the Mississippi (which defines the eastern boundary of the state) and the Misso...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Call Center Trainer jobs
$34,091 to $43,211

Call Center Trainer
Trains and coaches employees on processes, performance targets, goal achievement, client performance, de-escalation, negotiation, customer service and non-conformities.
February 04, 2020
Demonstrates the core competencies of communication, consultation, ethical practice, and critical evaluation.
December 25, 2019
Maintains and develops training curriculum and tools in order to support training programs throughout Member Services.
December 23, 2019
Prepare, deliver and present quality evaluation reports on a monthly basis, or more frequently if required by the account, for operations and/or client review.
November 30, 2019
Review individual calls and provide appropriate coaching to ensure attainment of set goals, observe employee demeanor, technical accuracy and conformity to company policies.
November 14, 2019
Assists in the planning, coordinating and administering of department meetings and communications and performs other various tasks to meet changing workload requirements.
November 10, 2019
Collaborates with a variety of internal and external stakeholders in order to identify and respond to employee development needs, obtain information required to develop materials, and sustain positive working relationships.
November 09, 2019
Monitor and score interactions routinely in an effort to track Call Center Representatives compliance to quality guidelines and standards utilizing the applicable systems.
November 07, 2019
Development of targeted quality plans and guidelines, which includes developing and implementing a monthly targeted quality plan based on previous results and client or management input.
November 01, 2019
Call Center Trainer in Seattle, WA
Provide monthly or annual ongoing/refresher training in topics relevant to the service and operational needs in a timely manner based on current trends within the employee base.
December 18, 2019