Call Center Trainer jobs in Montana

E
Customer Service Representative
  • EagleRidge Energy LLC
  • 59402, MT
  • Answers incoming phone lines and responds to all customer requests and complete call logs and ... Provides on-the-job training for new employees. Reviews log notes in a timely manner. Processes ...
  • 2 days ago

E
Customer Service Representative
  • EagleRidge Energy LLC
  • Great Falls, MT
  • Answers incoming phone lines and responds to all customer requests and complete call logs and ... Provides on-the-job training for new employees. Reviews log notes in a timely manner. Processes ...
  • 2 days ago

M
Life and Health Telesales
  • Mortgage Protection Center
  • Helena, MT
  • Quick training time. LIFE AND HEALTH INSURANCE AGENTS NEEDED. PART TIME OR FULL TIME EXPERIENCE NOT ... Our goal at Mortgage Protection Center is to provide you with the best life insurance coverage you ...
  • 3 days ago

M
Life and Health Telesales
  • Mortgage Protection Center
  • Great Falls, MT
  • Quick training time. LIFE AND HEALTH INSURANCE AGENTS NEEDED. PART TIME OR FULL TIME EXPERIENCE NOT ... Our goal at Mortgage Protection Center is to provide you with the best life insurance coverage you ...
  • 3 days ago

M
Life and Health Telesales
  • Mortgage Protection Center
  • Missoula, MT
  • Quick training time. LIFE AND HEALTH INSURANCE AGENTS NEEDED. PART TIME OR FULL TIME EXPERIENCE NOT ... Our goal at Mortgage Protection Center is to provide you with the best life insurance coverage you ...
  • 3 days ago

C
Customer Care Representative
  • Computer Task Group
  • Helena, MT
  • Using a computerized system, responds to customer inquiries in a call center environment ... Complete required assigned training. * Track daily task for quality review. * Report system outages ...
  • 6 days ago

M
Customer Service Call Center
  • MMC Group LP
  • Helena, MT
  • Using a computerized system, responds to customer inquiries in a call center environment ... Complete required assigned training. * Track daily task for quality review. * Report system outages ...
  • 6 days ago

M
Call Center Customer Support
  • MMC Group LP
  • Helena, MT
  • Using a computerized system, responds to customer inquiries in a call center environment ... Complete required assigned training. * Track daily task for quality review. * Report system outages ...
  • 6 days ago

Montana (/mɒnˈtænə/ (listen)) is a landlocked state in the Northwestern United States. Montana has several nicknames, although none are official, including "Big Sky Country" and "The Treasure State", and slogans that include "Land of the Shining Mountains" and more recently "The Last Best Place". Montana is the 4th largest in area, the 8th least populous, and the 3rd least densely populated of the 50 U.S. states. The western half of Montana contains numerous mountain ranges. Smaller island ranges are found throughout the state. In all, 77 named ranges are part of the Rocky Mountains. The easte...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Call Center Trainer jobs
$32,428 to $41,102

Call Center Trainer
Trains and coaches employees on processes, performance targets, goal achievement, client performance, de-escalation, negotiation, customer service and non-conformities.
February 04, 2020
Demonstrates the core competencies of communication, consultation, ethical practice, and critical evaluation.
December 25, 2019
Maintains and develops training curriculum and tools in order to support training programs throughout Member Services.
December 23, 2019
Prepare, deliver and present quality evaluation reports on a monthly basis, or more frequently if required by the account, for operations and/or client review.
November 30, 2019
Review individual calls and provide appropriate coaching to ensure attainment of set goals, observe employee demeanor, technical accuracy and conformity to company policies.
November 14, 2019
Assists in the planning, coordinating and administering of department meetings and communications and performs other various tasks to meet changing workload requirements.
November 10, 2019
Collaborates with a variety of internal and external stakeholders in order to identify and respond to employee development needs, obtain information required to develop materials, and sustain positive working relationships.
November 09, 2019
Monitor and score interactions routinely in an effort to track Call Center Representatives compliance to quality guidelines and standards utilizing the applicable systems.
November 07, 2019
Development of targeted quality plans and guidelines, which includes developing and implementing a monthly targeted quality plan based on previous results and client or management input.
November 01, 2019
Call Center Trainer in Seattle, WA
Provide monthly or annual ongoing/refresher training in topics relevant to the service and operational needs in a timely manner based on current trends within the employee base.
December 18, 2019