Call Center Trainer jobs in Pennsylvania

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Work-at-Home Call Center Representative
  • Empereon Constar
  • Coudersport, PA
  • Empereon Constar is temporarily moving into the work-at-home spectrum (training will be conducted ... call flow "scripts" when handling different topics · Identify customers' needs, clarify ...
  • 2 days ago

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ENTRY LEVEL Customer Service / Sales Associate (PHONE INTERVIEWS)
  • Entry Level - Philadelphia
  • Philadelphia, PA
  • Call center customer service * Restaurant and Hospitality/ Customer Relations * General business ... Use your previous customer service experience and advance your career with further training on the ...
  • 3 days ago

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Remote Bank Call Center Representative
  • A-Line Staffing Solutions
  • Pittsburgh, PA
  • A-Line is seeking 200 Remote Bank Call Center Representatives to start as soon as possible! Pay Rate : $18.00 Remote Bank Call Center Representatives Must haves as follows: Looking for bright ...
  • 4 days ago

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Bank Call Center Representative
  • A-Line Staffing Solutions
  • Pittsburgh, PA
  • ... Training will be Monday-Friday only) Position Responsibilities: * The main function of a call ... center/customer service specialist is to interact with customers to provide information in response ...
  • 5 days ago

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Associate Customer Service Representative - United Concordia Dental
  • Highmark Health
  • Harrisburg, PA
  • ... call center or with healthcare customer service. * Due to Department of Defense (DoD) contract ... Training will begin on June 15th, 2020. * Training Schedule: 7 weeks Monday - Friday 8:00 AM - 4:30 ...
  • 5 days ago

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Entry Level Customer Service Sales Rep (NO CUBICLES | NO CALL CENTER)
  • Entry Level - Philadelphia
  • Philadelphia, PA
  • We're looking for a FULL-TIME customer service and sales rep. All of our training is done in-house and is paid. Our customer service and sales reps are responsible for new customer acquisitions and ...
  • 6 days ago

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Customer Service / Sales Associate - (PHONE INTERVIEWS AVAILABLE!)
  • Entry Level - Philadelphia
  • Philadelphia, PA
  • Call center customer service * Restaurant and Hospitality/ Customer Relations * General business ... Use your previous customer service experience and advance your career with further training on the ...
  • 6 days ago

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Customer Service Representative
  • Alorica
  • Pittsburgh, PA
  • Tracks call-related information for auditing and reporting purposes * Provides feedback reports ... Paid training * Flexible training schedules * Medical and dental benefits * Paid time off * Paid ...
  • 6 days ago

Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mid-Atlantic regions of the United States. The Appalachian Mountains run through its middle. The Commonwealth is bordered by Delaware to the southeast, Maryland to the south, West Virginia to the southwest, Ohio to the west, Lake Erie and the Canadian province of Ontario to the northwest, New York to the north, and New Jersey to the east. Pennsylvania is the 33rd-largest state by area, and the 6th-most populous state according to the most recent of...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Call Center Trainer jobs
$35,701 to $45,251

Call Center Trainer
Trains and coaches employees on processes, performance targets, goal achievement, client performance, de-escalation, negotiation, customer service and non-conformities.
February 04, 2020
Demonstrates the core competencies of communication, consultation, ethical practice, and critical evaluation.
December 25, 2019
Maintains and develops training curriculum and tools in order to support training programs throughout Member Services.
December 23, 2019
Prepare, deliver and present quality evaluation reports on a monthly basis, or more frequently if required by the account, for operations and/or client review.
November 30, 2019
Review individual calls and provide appropriate coaching to ensure attainment of set goals, observe employee demeanor, technical accuracy and conformity to company policies.
November 14, 2019
Assists in the planning, coordinating and administering of department meetings and communications and performs other various tasks to meet changing workload requirements.
November 10, 2019
Collaborates with a variety of internal and external stakeholders in order to identify and respond to employee development needs, obtain information required to develop materials, and sustain positive working relationships.
November 09, 2019
Monitor and score interactions routinely in an effort to track Call Center Representatives compliance to quality guidelines and standards utilizing the applicable systems.
November 07, 2019
Development of targeted quality plans and guidelines, which includes developing and implementing a monthly targeted quality plan based on previous results and client or management input.
November 01, 2019
Call Center Trainer in Seattle, WA
Provide monthly or annual ongoing/refresher training in topics relevant to the service and operational needs in a timely manner based on current trends within the employee base.
December 18, 2019