Case Management Supervisor jobs in Greenville, NC

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Qualified Professional with IDD Experience
  • Covenant Case Management Services
  • Raleigh, NC FULL_TIME
  • Covenant Case Management Services is looking for a energetic & compassionate Qualified Professional- with I/DD experience

    Qualified Intellectual Disabilities Professional

    Job description

    I/DD Qualified Professional

    • The Qualified Professional leads a team responsible for providing support to individuals with intellectual/developmental disabilities while ensuring quality service provision. The QP is an active member of the clinical team that is collectively responsible for all aspects of service provision for an assigned group of service recipients.

    Major Responsibilities

    • Develop, arrange and supervise all direct care staff/contractors.
    • Oversight of staffing scheduling and back up staffing
    • Provide supervision and guidance to I/DD employees/contractors within a region as it relates to coordinating and providing quality services.
    • Establish and maintain positive working relationships with MCOs and other collaborating agencies.
    • Ensure that services are provided in a manner consistent with CCMS goals.
    • Complete assessments in a person-centered approach.
    • Develop short-term goals that are functional and measurable with task analysis and methodology based on long-term goals outlined in treatment plans prior to the implementation of the plan.
    • Train support staff/contractors on client specific needs, ISP's and any other information related to individual care.
    • Ensure authorizations are submitted in a timely manner to maintain on-going service provisions.
    • Complete quarterly progress reports
    • Member of audit team; complete internal audits as requested/scheduled.
    • Advocate on behalf of those served and their families to ensure needed services are provided.
    • Review data and billing to ensure the ISP and data correspond.
    • Lead monthly supervision meetings with staff/contractors to ensure that they are aware of any changes in policies, standards, practices and current events as it relates to their job duties.
    • Paraprofessional documentation review as well as time sheets.
    • Track authorizations and units billed
    • Complete and submit monthly supervisions to Human Resources.
    • Review Incident reports and submit to Regional Director.
    • On-call for crisis services on evenings and weekends as scheduled in the local office (for identified cases).
    • Ensure performance improvement measures are implemented and meeting threshold; i.e. medical record audits in full compliance and recommendations for corrective actions completed.
    • Implement program standard operating procedures; i.e. billing, timesheets, payroll, work schedules, other documentation, etc. and ensure such standards are followed by staff/contractors.
    • Ensure staff report to work as scheduled. Ensure contractors are carrying out identified responsibilities. Report to Regional Director with any concerns
    • Complete yearly performance evaluations and required paperwork on each staff member/contractors supervised
    • Ensure that staff/contractors are knowledgeable of and comply with company policies and procedures.

    Participate in company committees; attend staff meetings; stay informed of company issues.

    • Participate in monthly supervisions with Regional Director
    • Monitor services being rendered as required (via face to face monthly monitoring of each service with individual, legally responsible person, if applicable, and staff)
    • Ensure individual and family satisfaction, covering entire caseload within the year
    • Responsible for ensuring HR compliance for all employees/contractors for whom they are responsible (training requirements, vehicle info, etc.).
    • Monitor progress notes/data sheets to ensure they are of sufficient quantity and quality, i.e. billable notes.
    • Maintain all required certifications.
    • Responsible for scheduling staff/contractors training as well as monitoring due dates.
    • Participate in all MCO and State reviews of programs when necessary.
    • Represent Covenant Case Management in community activities, e.g. public relations, speaking engagements, presentations, etc.
    • Participate in interagency meetings, provider meetings, and other MCO events, and other duties as assigned by supervisor
    • Ensure initial and annual consents are discussed with individuals/legally responsible persons, filled out in their entirety, and are filed in the medical record
    • Will follow the pre and post hiring process
    • Will assist Regional Directors in actively searching for applicable trainings for self, staff and contractors for growth. Certificates/proof of attendance will be submitted to the HR director
    • QPs will stay in close contact with families when looking for staff for their loved one/s. In urgent/crisis situations, QP will be responsible for working staff hours during that time if still in the process of searching for staff.
    • Submit staff meeting notes to QM and supervision forms to HR.

    Skills & Qualification

    Demonstrate excellent verbal and written communication skills, as she/he will have contact with a great number of people including individuals served, employees/contractors, individuals from the business community, and other agencies such as DSS and the local MH/DD/SAS MCO.

    • Possess strong leadership skills.
    • Demonstrate adaptability to performing a variety of duties, occasionally changing from one task to another of a different nature without loss of efficiency or composure.
    • Present ideas effectively, in both oral and written form.
    • Comprehend and follow oral and/or written directions.
    • Negotiate and resolve conflict between dissenting parties.
    • Have a working knowledge of the behavioral sciences and allied disciplines involved in the evaluation, care and treatment of people with intellectual & developmental disabilities, mental health and co-occurring disorders.
    • Provide a positive working atmosphere, which facilitates growth and learning
    • Must be able to lift up to fifty pounds

    Equipment

    · Have consistent, reliable access to the internet & cell phone

    · Valid driver license

    · Reliable transportation (car or truck)

    Credential, Certification & Experience

    "Qualified professional" means, within the MH/DD/SAS system of care, an individual who is: (A) an individual who holds a license, provisional license, certificate, registration or permit issued by the governing board regulating a human service profession, except a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience in MH/DD/SA with the population served; or (B) a graduate of a college or university with a Master’s degree in a human service field and has one year of full-time, post-graduate degree accumulated MH/DD/SA experience with the population served, or a substance abuse professional who has one year of full-time, post-graduate degree accumulated supervised experience in alcoholism and drug abuse counseling; or (C) a graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, post-bachelor's degree accumulated MH/DD/SA experience with the population served, or a substance abuse professional who has two years of full-time, post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; or (D) a graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, post-bachelor's degree accumulated MH/DD/SA experience with the population served, or a substance abuse professional who has four years of full-time, post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.

    Supervisory: 2 years’ experience

    Management: 2 years’ experience

    Salary Range

    · TBD

    Job Type: Full-time

    Pay: $38,000.00 - $42,000.00 per year

    Education:

    • Bachelor's (Required)

    Experience:

    • Supervisory: 2 years (Required)
    • Management: 2 years (Required)
    • I-DD (Individuals with Developmental Disabilities): 2 years (Required)
    • MCOs: 2 years (Required)

    Work Location: On the road

  • 21 Days Ago

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Travel Nurse RN - Home Health - $2,057 per week
  • TotalMed Case Management Staffing
  • Raleigh, NC FULL_TIME
  • TotalMed Case Management Staffing is seeking a travel nurse RN Home Health for a travel nursing job in Raleigh, North Carolina.Job Description & RequirementsSpecialty: Home HealthDiscipline: RNStart D...
  • 24 Days Ago

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Qualified Professional Clinical Professional, Wilson NC
  • A Caring Heart Case Management Inc
  • Wilson, NC FULL_TIME
  • Seeking: Full time Qualified Professional (QP) needed to supervise services provided to individuals with Intellectual and/or Developmental Disabilities (I/DD) in Wilson, NC. Requirements: Four year de...
  • 19 Days Ago

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Alternative Family Living (AFL) Support Specialist
  • A Caring Heart Case Management Inc
  • Clayton, NC FULL_TIME
  • A Caring Heart Case Management is looking for the right person that is willing to provide a home for our clients in the Smithfield area and towns within a 30 minute drive to Smithfield. The Alternativ...
  • 20 Days Ago

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Alternative Family Living (AFL) Support Specialist
  • A Caring Heart Case Management Inc
  • Selma, NC FULL_TIME
  • A Caring Heart Case Management is looking for the right person that is willing to provide a home for our clients in the Smithfield area and towns within a 30 minute drive to Smithfield. The Alternativ...
  • 20 Days Ago

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Alternative Family Living (AFL) Support Specialist
  • A Caring Heart Case Management Inc
  • Smithfield, NC FULL_TIME
  • A Caring Heart Case Management is looking for the right person that is willing to provide a home for our clients in the Smithfield area and towns within a 30 minute drive to Smithfield. The Alternativ...
  • 21 Days Ago

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0 Case Management Supervisor jobs found in Greenville, NC area

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Registered Nurse, Home Health Full Time
  • Centerwell
  • Greenville, NC
  • **Become a part of our caring community and help us put health first** As a **Home Health Registered Nurse** , you will:...
  • 3/28/2024 12:00:00 AM

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Private Duty Nurse RN Day Shifts
  • Aveanna Healthcare
  • Greenville, NC
  • Private Duty Nurse RN Day Shifts Our local office is looking for a team of compassionate nurses to provide care for some...
  • 3/27/2024 12:00:00 AM

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RN-Administrative Supervisor
  • Wilson Medical Center
  • Wilson, NC
  • Who We Are: People are our passion and purpose. Work where you are appreciated for who you are not just what you can do....
  • 3/27/2024 12:00:00 AM

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Internal Revenue Agent (Examiner) - (Temp NTE 1 Year, MBE, MBMP) 12 MONTH ROSTER (AMENDED)
  • Department Of The Treasury
  • Greenville, NC
  • Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SB/SE)DIVISION? A description of the business units can be found at: ht...
  • 3/27/2024 12:00:00 AM

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Internal Revenue Agent (Examiner) - DIRECT HIRE (12 MONTH REGISTER) AMENDED
  • Department Of The Treasury
  • Greenville, NC
  • Duties WHAT ARE THE APPEALS (AP), LARGE BUSINESS AND INTERNATIONAL (LB&I), SMALL BUSINESS SELF-EMPLOYED (SB/SE) AND TAX ...
  • 3/27/2024 12:00:00 AM

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Resident Care Coordinator
  • Victorian Senior Care
  • Greenville, NC
  • Overview: Assure that all consumers receive appropriate medical/health services as needed and that residents receive on-...
  • 3/26/2024 12:00:00 AM

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Internal Revenue Agent (Computer Audit Specialist (CAS) - Examiner) 12 MONTH ROSTER AMENDED
  • Department Of The Treasury
  • Greenville, NC
  • Duties WHAT IS THE LARGE BUSINESS & INTERNATIONAL (LB&I) DIVISION? A description of the business units can be found at: ...
  • 3/25/2024 12:00:00 AM

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Aveanna Private Duty Nurse RN
  • Aveanna Healthcare
  • Greenville, NC
  • Aveanna Private Duty Nurse – RN Aveanna’s Private Duty nurses assist our patients with transitioning home from the hospi...
  • 3/2/2024 12:00:00 AM

Greenville is the county seat and the most populous city in Pitt County, North Carolina, United States; the principal city of the Greenville metropolitan area; and the 11th-most populous city in the U.S. state of North Carolina. Greenville is the health, entertainment, and educational hub of North Carolina's Tidewater and Coastal Plain. The city's official population as of the 2017 United States census estimate is 92,156 residents while the Greenville Metropolitan Area includes 179,042 people, making Greenville one of the densest municipalities in the state. In January 2008 and January 2010, G...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Case Management Supervisor jobs
$73,912 to $105,250
Greenville, North Carolina area prices
were up 1.5% from a year ago

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