Case Manager - Physician Practice jobs in Sumter, SC

The Practice Manager is responsible for the day-to-date operations of the clinic, ensuring that the clinic is served by capable, trained and self-motivated team members and doctors, who understand and believes in the company’s purpose and mission, as demonstrated by their actions.  Responsible for profit & loss and overall success of the practice in the local market.

Key Duties and Responsibilities:

• Directs and supervises employees engaged in front and back office operations.
• Builds relationships of trust between the doctor(s), staff and the company and advocates for the needs of the doctor(s), staff and the company.
• In collaboration with the doctor, plans and prepares work schedules and assigns employees to specific duties.
• Hires, trains, and evaluates clinic employees in consultation with Human Resources and the doctors.
• Provides performance management, including employment separations in consultations with Human Resources and the doctor.
• Assists in developing and maintaining new policies, procedures and training programs for the center.
• Prepares and reviews operational reports and schedules to ensure accuracy and efficiency to provide the best possible quality patient care.
• Recommends cost saving methods to improve efficiency of clinic.
• Provides marketing support by conducting various events to present information and education on specialty services to customers and community.
• Supports the doctors to identify and resolve problems with service to customers.
• Participates in work of subordinates to facilitate productivity and customer service or overcome difficult aspects of work.
• Ensures compliance with applicable government laws, rules, regulations, and Company policies and procedures
• Performs other duties as assigned.