Case Worker - Home Care jobs in Harlingen, TX

Description

Sunny Glen Children's Home Job Description

Job Title: Youth Care Worker

Department: Child Care

Supervisor: Shift Leader

FLSA Status: Non-Exempt

Summary

The Youth Care Worker is responsible for the direct supervision of all unaccompanied children. During their assigned shift, they always provide continuous direct line-of-sight supervision to their assigned children and ensure quality care for all children as well as follow all contract agency policies. Assist children with their valuables, clothing, laundry, and appointments. All services shall be provided in accordance with established standards, principles, and ethics of the profession, applicable professional specialty organizations, and high-quality standards for which Sunny Glen Children’s Home is recognized.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Provides direct supervision of children in care and always maintains line-of-sight.

Provides oversight during recreation, mealtime, relaxing time, and play.

Assists during the transition and movement of children from one activity to the next and from one physical location to another.

Interacts with children in an appropriate manner, including playing games or during recreational time.

Ensures that all contract agency policies and procedures are adhered to.

Ensures quality care for all children residents and timely response to child’s needs.

Ensures that all children’s needs are provided for such as protection of valuables, clothing distribution, laundry services, etc.

Provides reports to the manager regarding children’s needs, activities, and documentation of time/location.

Maintain a safe, secure, and healthy environment for the children by following recommended and legal medical standards of care.

Alters assigned supervisor of any medical concerns in relation to the assigned children in care.

Attends appropriate internal and external meetings.

Able to evacuate at short notice to accompany residents possibly to a different city for several days at a time.

Performs duties in a safe matter.

Follows the corporate safety policy.

Participates and supports safety meetings, training, and goals.

Identifies close calls and/or safety concerns to supervisory.

Ensures the safety and security of all children and the operating conditions within the area of responsibility.

Maintains a clean and orderly work area.

Other duties as assigned by the supervisor.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Uses intuition and experience to complement the job.

Job Knowledge - Competent in required job skills and knowledge; exhibits the ability to learn and apply new skills; requires minimal supervision.

Use of Technology Computer Literate; Demonstrates required skills; adapts to new technologies; keeps technical skills up to date. Able to update hiring software such as Indeed with the number and types of vacancies for the program.

Problem Solving - Identifies and resolves problems in a timely manner; works well in group problem-solving situations.

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification.

Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed.

Written Communication - Writes clearly and informatively; edits work for spelling and grammar; able to read and interpret written information.

Conflict Resolution - Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.

Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.

Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values.

Adaptability - Adapts to changes in the work environment; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. Must be able to develop a Plan B for any given situation.

Personal Appearance - Dresses appropriately for the position; keeps self-well-groomed.

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings, and trains on time.

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies the appropriate person with an alternate plan.

Initiative - Asks for and offers help when needed.

Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; includes appropriate people in the decision-making process; makes timely decisions. Must be able to respect the chain of command and report to his/her lead immediately.

Quantity - Completes work in a timely manner and is able to work quickly with minimal distractions. Employees will not be expected to use his/her personal phone while on the clock or on-premises.

Safety and Security - Observe safety and security procedures; determines appropriate action beyond guidelines; report potentially unsafe conditions; use equipment and materials properly. Especially during job fairs or interviewing sessions, as directed by the immediate manager.

Qualifications

Must be Bilingual in English and Spanish with the ability to read, write, and speak.

Pass Pre-Employment background checks such as but not limited to Abuse and Neglect (CAN/Child Protective Services and criminal background checks.

Must work collaboratively with other staff members, service providers and professionals.

This position is physically active and requires standing, walking, running, bending, kneeling, stooping, crouching, crawling, and climbing during assigned shift(s).

Must be at a minimum of 21 years of age.

Education and Experience:

Minimum of a High School Diploma or its equivalent.

At least 1 year’s experience with children in child welfare, medical, or social service settings is required.

Bilingual in English and Spanish is required.

Must be a minimum of 21 years of age.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and the general public.

Mathematical Skills

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Office, Paycom.

Certificates, Licenses, Registrations

CPR/First Aid, 15-passenger van, Handle with Care, TBRI, and all other DFPS-mandated training (training on the job).

Valid Texas Driver's License

Have a record of tuberculosis screening showing the employee is free of contagious TB.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Notes

All services shall be provided in accordance with established standards, principles and ethics of the profession, applicable professional specialty organizations, and the high-quality standard for which Sunny Glen is recognized.

Sunny Glen is an Equal Opportunity Employer (EOE). Employment selection and related decisions are made without regard to race, color, national origin, religion, sex, disability, veteran status, gender identity, and sexual orientation, and other statuses protected by law.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this class classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Qualifications

Education and Experience:

Minimum of a High School Diploma or its equivalent.

At least 1 year experience with children in child welfare, medical, or social service settings required.

Bilingual in English and Spanish required.

Must be a minimum of 21 years of age.