Cash Application Analyst jobs in Independence, MO

How you will impact the organization…

We are looking for an A/R Specialist to join our Consensus Finance team. This role is responsible for all aspects of billing, posting receipts, clearing unapplied cash, and responding timely to customer questions.

The value you will deliver…

• Responsible for full billing cycle duties, including contract review, creating/issuing invoices, processing credit memos and reconciling Salesforce and various usage reports and email invoices to customers.
• Processing and posting payments to customer accounts including cash, checks, wires, bank transfers and credit card transactions.
• Responding to customer billing questions, customer disputes and escalating to supervisor or manager as needed.
• Assisting in the mailing of the invoices to customers and processing all administrative materials as required.
• Performing quality assurance of monthly invoices generated from various billing platforms.
• Maintaining Accounts Receivable policies, procedures, and controls.
• Assisting in Collection of Accounts Receivable.
• Monitoring and managing unapplied cash on a daily basis. – All customers must be emailed when no remittance is given and duplicate payments must be refunded daily.
• Writing off collection invoices.
• Cleaning up old cash on accounts.
• Performing other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or change duties at any time.

What you will bring to the table…

• 1 years of Accounts Receivable experience.
• Strong Excel skills including pivot tables and v-lookups
• Ability to understand customer concerns through empathy and critical thinking.
• Resourcefulness and diplomacy to effectively de-escalate and resolve customer concerns.
• Team mentality to work cross functionally in order to resolve customer issues/problems.
• Ability to use time management to effectively prioritize tasks in a fast-paced environment.
• High attention to detail.
• Ability to use critical thinking to research customer-related data and information.
• Strong focus and ownership over responsibilities.
• Exceptional verbal and written communication skills.
• Team oriented mentality, including willingness to share and collaborate on team tasks.

You will stand out if you also have…

• Knowledge of billing procedures and collection techniques is beneficial.
• Knowledge of Oracle/Oracle Fusion and Salesforce is beneficial.

Additional details…

• Location requirements: This role is fully remote within the US
• Travel requirements: No travel required
• Physical requirements: Must be able to sit for long periods, as well as, handle long periods of screen time.
• Technology requirements: Reliable, high speed internet
• This role is not eligible for sponsorship.

The salary range for this role is up to $55,000. The total compensation package for this position is negotiable and may also include [annual performance bonus, ESPP, enhanced time off packages and benefits.]