Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service is paramount.
Reviews and evaluates customer profiles to determine appropriate customer needs on a daily basis.
Responsible for maintaining the ongoing customer loyalty marketing on a daily basis.
Responsible for generating a positive and friendly atmosphere with all guests by assisting guests when called upon and generally creating an ongoing host and player relationship.
Assists in recognizing guests and issuing of complimentaries.
Promotes honesty and trust amongst the team.
One (1) to three (3) years in marketing and/or Public Relations preferred.
Strong computer skills, proficient in Microsoft Office products.
Must be able to work a flexible schedule and work in a fast paced environment.
Must be able to obtain and keep a License issued by the Maryland State Lottery Agency.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Comp privileges-Discretionary authority-based on play or anticipated play. Handles customer requests, problem...
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