Casino Shift Manager Assistant jobs in Utah

Casino Shift Manager Assistant assists the shift manager with casino activities during an assigned shift. Coordinates casino gaming operations activities with departments to ensure total customer satisfaction and operational efficiency. Being a Casino Shift Manager Assistant ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Additionally, Casino Shift Manager Assistant enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a manager. The Casino Shift Manager Assistant supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Casino Shift Manager Assistant typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Assistant Manager
  • Ute Mountain Casino Hotel
  • Blanding, UT FULL_TIME
  • Summary/Objective 
    The Assistant Travel Center Manager role is crucial in supporting the Travel Center Manager at Ute Mountain Casino Hotel's travel center. This position is integral in overseeing day-to-day operations across key areas such as fuel desk, housekeeping, concession, and customer service. A significant part of the role involves aiding in fuel pricing administration and retail management, ensuring operational efficiency and strong customer performance metric results. The Assistant Manager also plays an active role in staff management, including training and performance evaluations, and assists in financial management and marketing initiatives. 

    The primary objective of the Assistant Travel Center Manager is to assist the Travel Center Manager with ensuring seamless and efficient travel center operations, with a strong focus on fuel pricing administration and effective retail management. The role aims to uphold high standards in customer service and operational excellence, support strategic marketing and sales efforts, and maintain compliance with regulatory standards. The Assistant Manager is expected to lead by example, fostering a positive work environment and adapting to evolving business needs, thereby contributing significantly to the overall success and profitability of the travel center.

    Qualifications
    General
    Must be 21 years or older. Must have valid driver license.

    Education
    • Associate’s degree (or higher) in business administration or a related field preferred.  
    • Relevant experience may be substituted for higher education in some cases.

    Certifications
    No certifications are required for this role. 

    Experience
    • At least 2 years of experience in retail, food service, or related experience required. At least 1 year of leadership/supervisory experience required. 
    • Relevant education may be substituted for experience in some cases 

    Knowledge, Skills, and Abilities

    Knowledge 
    • Understanding of all travel center operations, including fuel, retail, customer service, etc.
    • Familiarity with applicable tribal, state, and federal regulations as they pertain to travel center operations (e.g., safety, compliance, etc.)
    • Working knowledge of financial and mathematical concepts necessary for accurate budget management, reporting, and analysis. 
    • Basic understanding of marketing strategies and techniques, particularly in the context of retail and service industries. 
    • Basic understanding of management concepts. 
     
    Skills
    • Strong communicative skills; ability to read, write, and speak English with correct spelling, grammar, syntax, structure and delivery. 
    • Proficient in delivering exceptional customer service both in-person and over the phone, ensuring customer satisfaction and loyalty. 
    • General teamwork and collaboration. 
    • Skilled in the use of Microsoft Office Suite (Word, Excel, etc.) and other standard office equipment. 
     
    Abilities
    • Ability to identify and resolve issues swiftly and effectively, maintaining operational continuity, customer satisfaction, and a strong positive organizational image. 
    • Ability to accurately conduct and execute fuel pricing administration procedures. 
    • Ability to effectively implement and apply retail administration principles and procedures.
    • Ability to motivate, train, coach, and manage a diverse team, fostering a positive work environment and culture.
    • Capable of adapting to changing business needs, market trends, and other operational challenges. 
    • Ability to apply financial and mathematical concepts to budgetary, inventory, and other duties in a consistent and accurate manner. 
    • Ability to utilize and integrate relevant technological systems and tools to enhance operational efficiency and service delivery. 
    • Proven ability to learn new programs/technology and to employ new ability in everyday work.

    Key Accountabilities
    • Operational Assistance: Assist the TC Manager by supporting the daily operations of the travel center, including fuel desk, housekeeping, concession, and general customer service operations. Set the example of providing an excellent customer experience by meeting and reinforcing the mission of courteous and friendly service; reinforce such behavior among staff. 
    • Operational Management and Readiness: Assist and occasionally take the lead in fuel administration procedures. Assist and occasionally take the lead in managing retail, including, but not limited to, sales and product inventory. Assist and occasionally take the lead in the oversight and approval of products for fuel desk, food court, and any other travel center operations. 
    • Staff/Personnel Management: Responsible for assisting and support the TC Manager in hiring, training, coaching, discipline, and conducting performance reviews of all travel center employees. Assist in the supervision of shift managers and coordinate with other managers on maintenance, security, safety, and other issues that may arise. 
    • Budget and Financial Management: If requested, assist with the preparation and management of the annual operating budget. When requested, attend budgetary meetings alongside the Travel Center Manager.  
    • Marketing, Projections, and Sales: Assist the TC Manager in seeking out and executing strategies to meet or exceed sales targets. 
    • Quality, Compliance, and Safety: Enforce and adhere to all regulatory and company policies. Maintain a clear understanding of both customer service standards, regulatory compliance, and emergency preparedness procedures. Be prepared to train and evaluate staff on these concepts. 
    • Communication and Planning: Maintain strong communication channels with the Travel Center Manager. Inform and update the TC Manager as necessary to ensure adherence to the mission. 
  • 3 Days Ago

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CINNABON/COLD STONE - ASSISTANT GENERAL MANAGER (Orem, Utah)
  • CINNABON/COLD STONE - ASSISTANT GENERAL MANAGER - University Place Mall, Orem, Utah
  • Orem, UT FULL_TIME
  • ** ASSISTANT GENERAL MANAGER REQUIREMENTS ** IMPORTANT NOTE:The business is growing rapidly and we are looking to hire for the Assistant General Manager position immediately! The Assistant General Man...
  • 2 Months Ago

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Supervisory Information Technology Project Manager
  • US Office of the Assistant Secretary for...
  • Salt Lake, UT FULL_TIME
  • Duties Selectee(s) will report to an assigned DOL office location on a regular basis and be eligible for telework as determined by agency policy. This is not a remote position. Offices are located in:...
  • 1 Month Ago

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Assistant Manager - Travel Center
  • Ute Mountain Casino Hotel
  • Blanding, UT FULL_TIME
  • Summary/Objective The Assistant Travel Center Manager role is crucial in supporting the Travel Center Manager at Ute Mountain Casino Hotel's travel center. This position is integral in overseeing day-...
  • 6 Days Ago

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Manager
  • Ute Mountain Casino Hotel
  • Blanding, UT FULL_TIME
  • Manager - White Mesa Travel CenterThe Travel Center Manager position entails comprehensive leadership and operational oversight of a travel center, with a focus on ensuring efficient and profitable op...
  • 4 Days Ago

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Customer Service Representative (PH)
  • Wing Assistant
  • Manila, UT FULL_TIME
  • Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails.Disclaimer: This is a generic job description for the position stated below. Actual...
  • 11 Days Ago

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Shift Manager/Asst General Manager
  • TalentCoNow
  • Las Vegas, NV
  • Job Description Job Description TalentCoNow is searching for talent in the Las Vegas Region: Day to Day Shift Manager/As...
  • 4/22/2024 12:00:00 AM

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Shift Manager- Assistant Manager-Chino Hills, CA.
  • Raising Cane's Chicken Fingers
  • Chino Hills, CA
  • **Shift Manager- Assistant Manager-Chino Hills, CA.** Chino, California **BENEFITS & REWARDS** **Benefits** * Medical * ...
  • 4/22/2024 12:00:00 AM

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Assistant Manager
  • Joinfiveguys
  • Mount Pleasant, SC
  • **Assistant Manager** **COMPANY:** Five Guys Enterprises **REQ #:** fddea837-1641345759 **LOCATION:** 1795 N US Hwy 17, ...
  • 4/22/2024 12:00:00 AM

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Shift Manager - Franchise - Eastpoint Drive Thru (Baltimore, MD)
  • Checkers Drive-In Restaurants, Inc.
  • Baltimore, MD
  • The Shift Manager assists the management team by ensuring guest satisfaction and overall restaurant performance on each ...
  • 4/22/2024 12:00:00 AM

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Assistant Manager
  • Joinfiveguys
  • Summerville, SC
  • **Assistant Manager** **COMPANY:** Five Guys Enterprises **REQ #:** d82d4ec0-1641345759 **LOCATION:** 9500 Dorchester Rd...
  • 4/21/2024 12:00:00 AM

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Assistant Manager
  • SE Co-Brand Ventures LLC
  • Concord, NC
  • Job Description Job Description Assistant Manager Job Description REPORTS TO: Store Manager JOB SUMMARY Responsible for ...
  • 4/19/2024 12:00:00 AM

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SHIFT MANAGER / ASSISTANT MANAGER
  • CHURCHS CHICKEN
  • Lawnside, NJ
  • Job Description Job Description ROLE DESCRIPTION SUMMARY: To serve as a restaurant leader and ensure that team members o...
  • 4/18/2024 12:00:00 AM

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Restaurant Shift Manager /Assistant Manager in Training
  • Locanut
  • New York, NY
  • Job Description Job Description We are healthy food restaurant and delivery service. Hiring full time and part time posi...
  • 4/18/2024 12:00:00 AM

Utah is known for its natural diversity and is home to features ranging from arid deserts with sand dunes to thriving pine forests in mountain valleys. It is a rugged and geographically diverse state that is at the convergence of three distinct geological regions: the Rocky Mountains, the Great Basin, and the Colorado Plateau. Utah is one of the Four Corners states, and is bordered by Idaho in the north, Wyoming in the north and east; by Colorado in the east; at a single point by New Mexico to the southeast; by Arizona in the south; and by Nevada in the west. It covers an area of 84,899 sq mi ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Casino Shift Manager Assistant jobs
$51,168 to $109,886

Casino Shift Manager Assistant in New Bedford, MA
Applicants must already be authorized to work in the US and must be able to obtain and maintain a casino license in the state of Colorado.
February 08, 2020
Casino Shift Manager Assistant in Clarksville, TN
During each shift, the CSM will visit each operational area and converse with guests and Team Members to promote and facilitate the highest guest service attainable.
December 29, 2019
Casino Shift Manager Assistant in Longview, TX
They act as a Table Games Leader and as a Casino Shift Manager (CSM).
December 10, 2019