Casino Shift Manager oversees the casino activities during an assigned shift. Coordinates with departments to ensure total customer satisfaction and operational efficiency. Being a Casino Shift Manager ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Additionally, Casino Shift Manager enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Casino Shift Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Casino Shift Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Under the supervision of the Front Office Manager, the incumbent assists with daily front office activities and provides guidance to subordinate personnel to ensure courteous hotel/resort services. High school diploma or GED as well as a minimum of one (1) year of front desk experience. Must possess proven leadership ability necessary to provide guidance to subordinate personnel and develop short-term developmental goals. Must possess a high degree of interpersonal and customer relation skills necessary to ensure total guest satisfaction. Position requires ability to stand and walk 90% of the time. Extensive periods of keyboarding is required. Must have the ability to lift up to 50lbs.