Casino Shift Manager oversees the casino activities during an assigned shift. Coordinates with departments to ensure total customer satisfaction and operational efficiency. Being a Casino Shift Manager ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Additionally, Casino Shift Manager enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Casino Shift Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Casino Shift Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Job Purpose: Responsible for providing superior service to both the internal and external guests. Also responsible for monitoring and controlling game area to assure the delivery of guest service according to Kickapoo Casino standards, while maintaining the integrity of the games. In addition, manages staff and resources related to Slot Operations on an assigned shift, enduring compliance with established regulations.
Job Purpose: Responsible for providing superior service to both the internal and external guests. Also responsible for monitoring and controlling game area to assure the delivery of guest service according to Kickapoo Casino standards, while maintaining the integrity of the games. In addition, manages staff and resources related to Slot Operations on an assigned shift, enduring compliance with established regulations.