Catering Manager - Casino jobs in Doylestown, PA

As an HR Training Manager, you will be responsible for developing and implementing comprehensive training programs to support the learning and development needs of our diverse workforce. You will collaborate with HR stakeholders and department leaders to identify training gaps, design relevant content, and deliver engaging training sessions.

You will play an integral role in the Learning Management System (SuccessFactors) to navigate, generate reports, and troubleshoot technical issues with IT support. Your role will involve ensuring compliance with gaming regulations, promoting a culture of exceptional customer service, and enhancing Team Member performance and engagement through effective training initiatives.

Responsibilities:

• Assist with Company Orientation, Training and Development programs.
• Collaborate with HR stakeholders, department heads, and subject matter experts to identify training needs and design appropriate programs.
• Create engaging and interactive training content, including manuals, presentations, e-learning modules, and job aids.
• Deliver training sessions to employees on various HR-related topics, such as compliance, policies and procedures, customer service, and professional development.
• Ensure training programs align with gaming regulations, industry standards, and legal requirements.
• Instructional design - responsible for creating instructional content and materials, design learning objectives, develop curriculum, and use instructional design principles to create engaging and effective training materials.
• E-Learning Developer to create online training courses and modules using e-learning authoring tools, multimedia production to develop interactive and engaging online training content.
• Evaluate the effectiveness of training initiatives through assessments, feedback, and metrics.
• Continuously update and enhance training materials and content to ensure relevance and alignment with evolving business needs.
• Stay updated on industry trends, best practices, and advancements in HR training and development.
• Collaborate with external vendors or consultants as needed for specialized training programs.
• Monitor and track employee training records and certifications.
• Foster a culture of continuous learning and professional growth throughout the organization.
• Stay knowledgeable about the casino's policies, procedures, and values to ensure training content reflects organizational culture.
• Maintain a high level of confidentiality and handle sensitive information with utmost discretion.
• Perform all other duties as assigned.

Experience and Skills:

Qualifications:

• Bachelor’s degree in human resources, Business, or a related field (or equivalent experience).
• Proven experience in a training role, preferably within the casino or gaming industry.
• Strong instructional design and content development skills.
• Strong Excel skills a must.
• Experience with a variety of training delivery methods, including in-person, virtual, and e-learning.
• Excellent presentation and facilitation skills.
• Ability to engage and motivate employees at all levels of the organization.
• Strong project management skills and the ability to prioritize multiple tasks.
• Knowledge of gaming regulations and compliance is preferred

Full Time Benefits include:

Medical/Dental/ Vision after 90 days of continuous full time service

Paid Time off (Vacation, Sick, Holidays)

401K with partial company match

Brightfunds Match program

Team Member Assistance Fund

Tuition Reimbursement

Appreciation Events

Fun Company Swag

This is not a comprehensive list of benefits offered.

From: Parx Casino