Change Attendant - Casino jobs in Massachusetts

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

• Responsible for fostering a fun environment
• Responsible for being a gracious host to all guests and co-workers
• Responsible for promoting a positive influence in the community and participating in company-sponsored events
• Exchange currency for guest
• Responsible for the monitoring of slot machine activity
• Perform routine machine repairs and service, including jackpot and ticket fill process and responding to change lights.
• Print replacement and issue new Marquee Rewards cards
• Closely monitor customer needs by visibly circulating and interacting with patrons
• Must be knowledgeable of all special events and promotions available to customers
• Must at all times demonstrate friendly, ethical cooperative behavior with customers and co-workers
• Actively seeking out opportunities to service customers
• Work in a team environment
• Maintain cleanliness of slot floor including keeping chairs pushed in, disposing of cups, and any other light cleaning responsibilities to promote a positive player environment
• While performing the duties of this job, employees are regularly required to stand and walk.
• Safeguard company assets
• Must adhere to the company policies and procedures
• Some duties performed may be outside employees normal job duties

BRING US YOUR BEST.

• Must have an outgoing, energetic and enthusiastic attitude
• Must enjoy hosting others
• Must be comfortable initiating conversations and creating a fun environment with our guests
• High school diploma or equivalent required
• Ability to work under pressure in a fast-paced environment with multiple priorities
• Wearing a 2-way communication radio with earpiece
• Multitasking with several radio calls
• Capacity to work independently with minimal direction
• Must have the ability to occasionally lift or move up to 50lbs.
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in vary work areas such as confined spaces

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer