Chapter Relations Administrator jobs in Longview, TX

Job Purpose:

To oversee the daily overall operation of the facility in accordance with resident needs, government regulations and Facility policies so as to maintain excellent care for the residents while achieving the Facility’s business objectives. In this role, your responsibilities will include staffing, financial management, supervising resident care, marketing, and community outreach. A thorough

knowledge of federal, state, and local standards for long-term care is a necessity in this job.

Essential job Duties and Responsibilities:

Facility Management:

Work with the facility management staff and management consultants in planning all aspects of facility operations, including setting priorities and job assignments. Monitor each department’s activities, communicate policies, evaluate performance, provide feedback, and assist, coach and discipline as needed. Serves as the facility Compliance Officer.

Conduct regular rounds to monitor delivery of nursing care, operation of support department, cleanliness and appearance of facility, morale of staff and to ensure resident needs are being addressed.

Ensure consultants and other support resources are appropriately utilized and a high level of interdepartmental teamwork is maintained

Manage Compliance:

Maintain a working knowledge and ensure compliance with all laws and governmental regulations. Ensure compliance with all Facility Quality Assurance standards. Ensure the Facility meets or exceeds accreditation standards, and implement best practices in all departmental activities. Participate in surveys conducted by authorized inspection agencies. Initiate appropriate actions on reports and recommendations provided by authorized inspection agencies

Resident Rights:

Ensure understanding of and compliance with all rules regarding Residents’ rights.

Facility Staffing and Retention:

Monitor Human Resources practices of key staff to ensure compliance with employment laws and facility policies and to ensure practices that maintain high morale and staff retention to include effective communication, prompt problem resolution, positive supervisory practices, and maintaining a positive work environment. Manage turnover and ensure current and future staffing through development of recruiting sources, and through appropriate selection, orientation, training and staff education. Arrange for performance evaluations of each member of management staff annually;

establish annual performance goals, and monitor progress toward these goals on a consistent basis.

Business Management:

Manage facility budgets and business practices to include labor costs, payable, and receivables. Monitor business activities to ensure procedures and standards are followed, appropriate handling of funds, and that sound, credible business practices are followed at all times

Marketing and Revenue Management:

Working with Management Company’s marketing department, develop and implement a marketing strategy for the facility that reflects service opportunities, competition, potential market area changes, and which maximizes census, payor mix, and ancillary revenues. Lead and monitor key staff and facility staff to play an active role in carrying out the marketing plan.

Community Relations Management:

Develops positive relationships on behalf of the Facility with Government Regulators, families, Area Health Care Community, and the Community at large.

Other Job Functions:

Meetings and Committees:

Coordinates, facilitates, and attends meetings

Serve on, attend, and participate in Company and/or community committees as required

Staff Development:

Supervise, conduct, and participate in department and facility education activities and staff meetings

Other Duties:

Any and all duties as assigned by Supervisor and/or Management Company

Physical and Sensory Requirements (with or without the aid of mechanical device):

Walking, reaching, climbing, bending, lifting, grasping, fine hand coordination, pushing and pulling, ability to distinguish smells, tastes and temperatures, ability to communicate with residents and employees, ability to understand and follow training, ability to instruct staff in service education, and the ability to remain calm under stress.

Qualifications:

Must be a Licensed Administrator in good standing and currently licensed by the state. Prefer at least 2 to 4 years of previous experience as an Administrator in a long-term care setting.

Completion of Bachelor’s Degree or appropriate education to meet state licensure requirements, and

at a level necessary to accomplish the job.

Ability to convey, explain, or interpret complex specialized information related to long term care rules and regulations. Hence strong verbal and written communication skills are required. Ability to complete continuing education hours as required by the State.

Ability to build and maintain relationships, coordinate plans, distribute information and develop a mutual knowledge base foe effective implementation of state and deferral rules and regulations.

Must be able to relate positively and favorably to residents, families, and government regulators, and to work cooperatively with other associates at all levels.

Must be capable of maintaining regular attendance.

Must be capable of performing the Essential Job Functions of this job, with or without reasonable accommodation.

“At Will” Statement:

This job description provides guidelines only and none of its provisions are contractual in nature. The Job Description does not guarantee employment for any specific period of time or any specific terms or benefits of employment. All employment with the Company is “at will,” meaning that you or the Company may terminate the employment relationship at any time, with or without notice or cause. No member of the Company’s management staff has the authority to make oral or written promises of employment that are inconsistent with the policy of at-will employment. The at-will nature of employment may only be modified through a written employment agreement signed by the head of the Company’s governing body and the team member.

Health Insurance Portability and Accountability Act (HIPAA):

Our Facility is committed to protecting the privacy, security and integrity of individually identifiable health information received from or on behalf of our employees. The Facility adheres to the highest standards of integrity in the performance of its business and is prepared to maintain compliance with

HIPPA and other regulatory requirements by adopting and adjusting policies and processes as necessary. All employees are required to adhere to all HIPPA regulations