Chapter Relations Administrator jobs in Peoria, IL

• Answer multi-line telephone system, determine caller’s needs and route to the appropriate department or location.
• Greet customers, determine their needs and contact the appropriate department.
• Maintain data in the CRM system and assist sales team and management in effective follow up and reporting needs
• Manage the QAP process for the service department and maintain organized records.

• Develop process for vehicle and equipment delivery to ensure that all paperwork is processed in a timely and efficient manner

• Organized, detail oriented and highly skilled in oral and written communication
• Ability to use network skills to generate referral sources and business leads
• High level of customer service through solution based consultative approach with clients
• CRM experience preferred and proficiency in Microsoft Office including Work, Excel and Outlook

• Hourly with Bonus opportunities
• Competitive Healthcare Plan
• Vacation and PTO time

• Paid training

• Monday to Friday

• Bonus pay

• Experience working with CRM system and proficiency in Microsoft Office preferred. QuickBooks experience welcomed.

• Springfield, Champaign, or Peoria Illinois. Can be based at any location. Occasional visits to alternate locations possible.

• Waiting period may apply. PTO credit begins at hire date.

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