Chief Enrollment Management Officer jobs in San Jose, CA

Are you ready to give back to the community and kickstart your career simultaneously? Look no further because Tidal is looking for qualified Sales Enrollment Specialists to join our community outreach and marketing team! Our Sales Enrollment Specialists play a pivotal role in positively impacting individuals' lives by facilitating the accessibility of essential communication tools. Ensuring that our customers have readily available means of connecting with vital healthcare services, employers, as well as their personal network of friends and family, is of utmost importance. Sales and community outreach is at the forefront of our efforts, so we need an Sales Enrollment Specialists who are passionate about forging strong relationships with our customers and making an impact. 

Our goal in partnering with AT&T is to guarantee that consumers walk away with discounted broadband service and an unforgettable experience. We have secured a reputation as a leading marketing and promotions firm due to our unmatched customer service. As a Sales Enrollment Specialist, you will be responsible for making the eligibility verification process smooth and positive. You will also have the opportunity to participate in the planning and execution of our distinct marketing and promotional events. If you love problem-solving and being involved in your community, then our Sales Enrollment Specialist role is for you!

Responsibilities of the Sales Enrollment Specialist include:

• Attending promotional events to provide detailed information to customers about the program, enrollment process, and eligibility requirements.
• Reviewing and processing enrollment applications accurately and efficiently.
• Verifying the eligibility of applicants based on established criteria and requirements given by our clients.
• Tracking and maintaining organized documentation of applicants and their enrollment status.
• Collaborating with the marketing and sales team to improve campaign strategy and ensure a smooth enrollment process for customers.
• Assisting applicants in resolving any concerns that may arise during the enrollment process.

Ideal qualities of the Sales Enrollment Specialist include:

• Bachelor’s degree in Marketing, Advertising, Communications or a related field is preferred but not required.
• Prior experience as an enrollment specialist, sales representative, or community outreach representative.
• Comfortable talking to customers to deliver sales pitches and presentations.
• Exceptional problem-solving skills with the ability to relate to any customer.
• Organized and responsible when handling customers’ personal information.
• Keen eye for detail when proofreading, correcting, and reviewing enrollment form submissions.