Chief Information Technology Officer establishes and directs the strategic long-term goals, policies and procedures for an information technology department. Determines an organization's long-term systems needs and any hardware acquisitions needed to accomplish the organization's business objectives. Being a Chief Information Technology Officer gives technical guidance on high priority projects and orients the company to trends in the information technology industry. Requires a bachelor's degree. Additionally, Chief Information Technology Officer typically reports to Chief Executive Officer (CEO) or the Chief Operating Officer (COO). Responsible for the development of functional or business unit strategy for the entire organization. Defines corporate vision and strategy establishes company direction and focus. Executes multiple high impact initiatives to achieve overall corporate goals. (Copyright 2024 Salary.com)
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INVITES APPLICATIONS FOR
INFORMATION TECHNOLOGY TECHNICIAN
SALARY: $3,610 - $4,405/Month
DEFINITION: Under direction of the IT Manager, the primary responsibility of the Information
Technology Technician position will be to provide Help Desk operations and
general Technology support for the City.
REPRESENTATIVE
DUTIES: All technology related trouble calls are routed through the City’s Help Desk. This
individual will log calls of the trouble reported, user and contact information, and
route to the appropriate IT staff member. Basic troubleshooting calls which fall
within the skill level of this position will be handled by this individual. Generate
daily, weekly and monthly reports on Help Desk operations. Provide basic trouble
shooting of computer equipment and repair to the board or major component
level. Work with equipment manufacture’s support to diagnose and replace
defective components. Configure and install desktop computers and other
peripheral hardware. Build and test cat5, cat11 cables and data outlets. Support
the City’s internal and external web site. Prepare and publish web based user
documentation. Assist departments in developing and maintaining web presence.
Provide basic support for the City’s VOIP Phone System. Contact vendor
regarding VOIP line trouble. Provide basic troubleshooting for user login or email
related problems. May provide user training on the general use of desktop
computers and email software. Install, configure and upgrade user application and
utility software. Provide basic support for MS Office suite (i.e., Word, Excel,
PowerPoint) or other City applications as directed. Other duties as assigned.
DESIREABLE
QUALIFICATIONS: Education and/or Experience:
Graduation from an accredited college with an AS degree in computer science or
related field and two years of experience working with desktop computers, LANs
and network equipment, Microsoft Windows 10/11, and general desktop
application software or any combination of education and training and experience
that provides the desired knowledge and abilities. Network , A desirable.
Knowledge of:
Current micro computer technology; LAN/WAN equipment, TCP/IP protocol and
ethernet concepts; VOIP principles; HTML; DOS batch scripting and PowerShell;
Microsoft Office Suite; Help Desk operations.
Ability to:
Communicate effectively on technical issues with individuals with varying degrees
of computer familiarity; Assess computer system failures, recommend solutions
and/or route to the appropriate IT Staff; Write reports, technical instructions and
documentation; establish and maintain good working relationships with others.
CONDITIONS: Environment is generally clean with limited exposure to conditions such as dust,
fumes, odors, or noise. The noise level in the server environment is usually
moderate and low in the office areas. Computer with video display monitor is
used on a daily basis. Independent local travel may be required.
SPECIAL
REQUIREMENTS: Possession of or ability to obtain a valid California Driver’s License.
SELECTION: Screening will consist of a competitive assessment of relevant education, training
and work experience to be followed by a written examination and/or an interview
before an Oral Board to determine the most qualified candidates. Applicants
meeting the minimum qualifications are not guaranteed advancement to an
interview and the decision of the screening committee is final. Those candidates
who are determined eligible for appointment to the position will be placed on the
City’s Certified Eligibility List. Applicants will receive written notification
regarding the results of all phases of the recruitment process up to the establishment
of the Eligibility List, if applicable. The City reserves the right to alter the testing
process, as needed, without notice.
TO APPLY: Apply online at www.ci.porterville.ca.us or submit a completed City of Porterville
Employment Application Form. A resume may be included, but does not substitute
for a completed application. Submit all documents along with any materials
required if noticed in this announcement, to the Human Resources Office, City of
Porterville, 291 N. Main St., Porterville, CA 93257. Applications must be received
in the Human Resources Office by 4:00 pm, Friday, January 13, 2023.
SPECIAL
CONDITION: Candidates recommended for hire will be required to undergo a background
fingerprint check and a pre-employment physical with a drug screening.
The City of Porterville is an equal opportunity employer (EEO) and is compliant with the Americans with
Disabilities Act (ADA). If you believe you need accommodation under the ADA in the testing process for any
position for which you intend to apply, please contact the Human Resources Division at (559) 782-7441 to
request such accommodation. The City prohibits discrimination on the basis of race, color, religion, creed, sex,
national origin, ethnicity, age, disability or medical condition, Acquired Immune Deficiency (AIDS/HIV) or
AIDS related conditions, political affiliation, sexual orientation, ancestry, marital or domestic partner status,
gender identity, parental status, veteran status, height, weight, or any other basis protected by law.
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