Claims Adjuster jobs in Riverside, CA

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Claims Adjuster I/II
  • County of Riverside
  • Riverside, CA OTHER
  • The County of Riverside’s Human Resources Department is seeking a Claims Adjuster I/II to support the Workers' Compensation Division. 

    This position will carry a caseload of workers' compensation claims and will be responsible for establishing contact with injured workers, conducting Arising Out of Employment (AOE) and Course of Employment (COE) investigations, and determining if the injuries or illnesses are compensable. The Claims Adjuster II will also review claims for subrogation, prepare settlement documents, and calculate and approve benefit payments. 

    Positions in this class series report to the Workers' Compensation Officer and are characterized by responsibility to perform claims casework for the County's various self-insurance programs including general liability, medical malpractice and workers' compensation claims. Incumbents, within delegated settlement authority, bring such cases to resolution by recommending the acceptance or denial of claims and to adjust cases involving the County's various self-insured programs from the initial report to final resolution.

    The level at which the position will be filled is at the Department's discretion and is based on candidate qualifications. 

    A California Self-Insured Certificate issued by the State of California Office of Self-Insurance Plans (OSIP)  is required at the time of application.

    Meet the Team!
    The Human Resources Department seeks and develops talented professionals that fit a highly engaged and collaborative culture.


    Claims Adjuster I

    • Workers' Compensation Claims: Reviews, investigates and processes reports and claims concerning on-the-job injuries or job-related illness of County employees for claims filed against the County and determines if the illness or injury is compensable; arranges disability evaluation appointment and maintains medical control; responds to inquiries from excess insurance carriers, doctors, and legal professionals.

    • Prepares cases for legal defense; assists in the preparation of appeals cases before the Workers' Compensation Appeals Board; secures documentary evidence of births, deaths, marriages and divorces in fatality cases.

    • Evaluates advisory and informal ratings as a basis for claims settlement; rates permanent disabilities pursuant to California Rating Schedule; approves payment for medical services, temporary disability and permanent disability awards subject to delegated authority as determined by the Risk Management Division Manager.

    • Prepares subrogation recovery cases; analyzes investigative and police reports; arranges special investigations and medical examinations.

    • Develops, maintains, and analyzes statistical data on claims expenditure trends and provides appropriate report and recommendations; stays abreast of current Workers' Compensation and civil claims litigation.

    • Senior Workers' Compensation Claims: Assigns and reviews the work of Adjusters and Technicians; trains and provides technical assistance to new and journey-level Adjustors.

    • Examines and adjusts third party claims, via contract, for County Departments with special programs.

    • Coordinates the County's defense appeal for safety disability retirement denials and makes presentation before the retirement appeals board.

    • Assists the Workers' Compensation Officer with the implementation of special programs such as in-house litigation; determines which claims for adjudication will be litigated by in-house staff.

    • Assists in the supervision and maintenance of statistical and budget records and participates in studies of industrial accident matters.

    • Gathers and reviews data, reports and other claim documentation; requests clarifying or additional information; reviews status and performs necessary follow up.

    • Conducts investigations to determine circumstances involved in claims against the County; including interviewing witnesses and inspecting the scene of accidents, injuries or property damage; prepares investigative report of findings.

    • Conducts interviews with parties responsible for damage to County property and injuries to County employees to ensure collection of payments; contacts public and private organizations/agencies to obtain collections information; recommends actions necessary to enforce collections including court actions or liens.

    • Represents the County in small claims actions.

    • Prepare reports of costs and status on active and closed claims.

    • May authorize subrogation, court actions or liens when collections can not be obtained by other means; reviews and makes recommendations for suspension, modification, garnishment or other legal actions; corresponds with attorneys, insurance carriers and others; interprets legal procedures involved in the collection or subrogation accounts.

    • Consults with attorneys to prepare cases for litigation.

    • Serves as custodian of records; provides subpoenaed records and attests to their validity.

    • May assign and review the work of others and provide training to new employees.

    • Assists the program supervisor to develop and maintain claims records and computer record keeping systems; assures accuracy conformance to policies and procedures and accessibility of claims records.

    • Assists attorneys in the preparation of complex case for litigation ensuring the availability and accuracy of all necessary documentation.

    • Assigns and reviews the work of Adjusters and Technicians; trains and provides technical assistance to new and journey-level Adjustors.

    Claims Adjuster II

    Workers' Compensation Claims:

    • Reviews, investigates and processes reports and claims concerning on-the-job injuries or job-related illness of County employees for claims filed against the County and determines if the illness or injury is compensable; arranges disability evaluation appointment and maintains medical control; responds to inquiries from excess insurance carriers, doctors, and legal professionals.

    • Prepares cases for legal defense; assists in the preparation of appeals cases before the Workers' Compensation Appeals Board; secures documentary evidence of births, deaths, marriages and divorces in fatality cases.

    • Evaluates advisory and informal ratings as a basis for claims settlement; rates permanent disabilities pursuant to California Rating Schedule; approves payment for medical services, temporary disability and permanent disability awards subject to delegated authority as determined by the Risk Management Division Manager.

    • Prepares subrogation recovery cases; analyzes investigative and police reports; arranges special investigations and medical examinations.

    • Develops, maintains, and analyzes statistical data on claims expenditure trends and provides appropriate report and recommendations; stays abreast of current Workers' Compensation and civil claims litigation.

    Senior Workers' Compensation Claims:

    • Assigns and reviews the work of Adjusters and Technicians; trains and provides technical assistance to new and journey-level Adjustors.
    • Examines and adjusts third party claims, via contract, for County Departments with special programs.
    • Coordinates the County's defense appeal for safety disability retirement denials and makes presentation before the retirement appeals board.
    • Assists the Workers' Compensation Officer with the implementation of special programs such as in-house litigation; determines which claims for adjudication will be litigated by in-house staff.
    • Assists in the supervision and maintenance of statistical and budget records and participates in studies of industrial accident matters.

    Claims Adjuster I
    $26.63 - $38.97 Hourly
    $55,392.48 - $81,070 Annually
     

    Certificate Required: A California Self-Insured Certificate issued by the State of California Office of Self-Insurance Plans (OSIP)  is required at the time of application. 

     Experience: Considerable journey-level experience reviewing and processing Workers' Compensation, on-the-job injuries, job-related illnesses, physical disability, personal injury, medical malpractice or property damage liability claims including investigating, adjusting and settling a wide variety of claims. For employees assigned to the Workers' Compensation Unit, must have achieved the level of Designated Claims Adjuster (as defined by California Code of Regulations, Title 10, Chapter 5, Subchapter 3). Possession of an IEA Certificate with a satisfactory passing grade is required within two years of appointment. 
     
    Claims Adjuster II
    $34.35 - $46.44 Hourly
    $71,439.47 - $96,596.00 Annually
     

    Certificate Required: A California Self-Insured Certificate issued by the State of California Office of Self-Insurance Plans (OSIP)  is required at the time of application. 

     Experience: Extensive journey-level experience reviewing and processing Workers' Compensation, on-the-job injuries, job-related illnesses, physical disability, personal injury, medical malpractice or property damage liability claims including investigating, identification and investigation of fraud cases, adjusting and settling a wide variety of claims. For employees assigned to the Workers' Compensation Unit, candidates must have achieved the level of Experienced Claims Adjuster (as defined by California Code of Regulations, Title 10, Chapter 5, Subchapter 3) defined as possessing one of the following: 1) Working 5 out of the last 8 years as a California Worker's Comp Claims Adjuster, 2) Has worked continuously in California adjusting claims since passing the Self-Insurance Test, or 3) Has passed the Self-Insurance test in the last 2 years. 

    All Levels

    Knowledge of: State of California Labor Code, Workers' Compensation Law and rules and regulations (Title 8); Applicable case law of leading decisions of the Workers' Compensation Appeals Board, Court of Appeals, and Supreme Court regarding workers' compensation cases; Medical terminology, anatomy and technical terminology used in medical and legal fields regarding industrial cases; Jurisdiction, functions and procedures of the Workers' Compensation Appeals Board; Vocational rehabilitation and procedures as it applies to Workers' Compensation; Reserving practices and procedures; in-house litigation procedures; WCAB procedures; and hearing processes.

    Knowledge of: Practices, techniques and methodologies used in claims investigation, evaluation, adjustment and settlement; Basic rules, regulations, and laws regarding personal and property liability; Principles and techniques of analytical data collection; Principles of insurance reserving, risk and experience analysis and statistical record keeping; Basic mathematics including valuation and depreciation; Computer applications programs and equipment to effectively gather, maintain and report claims data.

    Ability to: Communicate, orally and in writing, effectively with a wide variety of people contacted in the course of work; Interpret and apply complex rules, regulations and memoranda of understanding; Establish and maintain cooperative and effective relationships with a broad range of professional staff including attorneys and related legal staff, department heads and managers and all those contacted during the course of performing professional responsibilities; Collect, interpret and evaluate data, develop alternatives and make appropriate recommendations within established guidelines; analyze problems and take effective courses of action; Interpret laws, regulations, and insurance policies; Make accurate mathematical computations; Prepare and present effective written and oral reports and presentations; Maintain professional credibility.

    Hybrid Telework and flexible schedule option after training requirements have been successfully completed.

    Other Requirements

    License: A valid California Driver's License is required at the time of appointment or the ability to arrange transportation for field travel.

    The incumbent may be required to use a personal vehicle and provide verification of auto insurance coverage as required by the County of Riverside.


    Reasonable Accommodations
    The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: http://dao.rc-hr.com/.

    Veterans’ Preference  
    The County has a Veterans Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. See the policy here (Download PDF reader) (Download PDF reader)(Download PDF reader)(Download PDF reader).

    What's Next?
    This recruitment is open to all applicants. Current Riverside County Human Resources employees may be considered before other applicants depending on the volume of applications received. Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted.

    Based on the amount of applications this posting may close prior to the posted closing date.

    All applicants must include a copy of their completed certificates required to qualify. Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process.


    GENERAL INFORMATION 
    For specific questions regarding this position, contact Angela Tavaglione at atavaglione@rivco.org

    If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.  

    A list of eligible candidates will be established to fill current and future vacancies throughout Riverside County.  
  • 14 Days Ago

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Claims Adjuster – Attorney Represented Injury
  • Progressive Insurance
  • Riverside, CA FULL_TIME
  • Join Forbes’ 2023 Best Employer for Diversity! This position is available in Riverside, Irvine, San Diego, Pasadena, Torrance, Thousand Oaks, Sherman Oaks, Fresno, Modesto, Sacramento, and Concord, CA...
  • 1 Month Ago

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Independent Insurance Claims Adjuster in Fontana, California
  • MileHigh Adjusters Houston Inc
  • Fontana, CA FULL_TIME
  • Exciting Opportunity for Aspiring Claims Adjusters! INDEPENDENT INSURANCE CLAIMS ADJUSTERS NEEDED NOW!Are you ready to embark on a dynamic and in-demand career as an Independent Insurance Claims Adjus...
  • 20 Days Ago

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Independent Insurance Claims Adjuster in Ontario, California
  • MileHigh Adjusters Houston Inc
  • Ontario, CA FULL_TIME
  • ADJUSTERS NEEDED NOW!ADJUSTERS NEEDED NOW FOR ALL STORM RELATED SEASONS!Independent Insurance Claims Adjusters Needed Now! This is a HUGE opportunity for you, since there is currently a HIGH DEMAND fo...
  • 7 Days Ago

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Independent Insurance Claims Adjuster in Rancho Cucamonga, California
  • MileHigh Adjusters Houston Inc
  • Rancho Cucamonga, CA FULL_TIME
  • ADJUSTERS NEEDED NOW!ADJUSTERS NEEDED NOW FOR ALL STORM RELATED SEASONS!Independent Insurance Claims Adjusters Needed Now! This is a HUGE opportunity for you, since there is currently a HIGH DEMAND fo...
  • 7 Days Ago

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Independent Insurance Claims Adjuster in Moreno Valley, California
  • MileHigh Adjusters Houston Inc
  • Moreno Valley, CA FULL_TIME
  • ADJUSTERS NEEDED NOW!ADJUSTERS NEEDED NOW FOR ALL STORM RELATED SEASONS!Independent Insurance Claims Adjusters Needed Now! This is a HUGE opportunity for you, since there is currently a HIGH DEMAND fo...
  • 7 Days Ago

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Claims Adjuster - Workers Compensation
  • Sedgwick
  • Rancho Cucamonga, CA
  • **Claims Adjuster - Workers Compensation** **Claims Adjuster - Workers Compensation** **The 'Apply with SEEK' option wil...
  • 4/24/2024 12:00:00 AM

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Claims Adjuster Senior Workers Compensation
  • Gallagherbassett
  • Rancho Cucamonga, CA
  • ** Claims Adjuster Senior Workers Compensation** **** New Gallagher Bassett is the premier provider of global claims ser...
  • 4/24/2024 12:00:00 AM

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Independent Insurance Claims Adjuster in Menifee, California
  • MileHigh Adjusters Houston Inc
  • Menifee, CA
  • Exciting Opportunity for Aspiring Claims Adjusters! INDEPENDENT INSURANCE CLAIMS ADJUSTERS NEEDED NOW! Are you ready to ...
  • 4/24/2024 12:00:00 AM

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Independent Insurance Claims Adjuster in Glendora, California
  • MileHigh Adjusters Houston Inc
  • Glendora, CA
  • Exciting Opportunity for Aspiring Claims Adjusters! INDEPENDENT INSURANCE CLAIMS ADJUSTERS NEEDED NOW! Are you ready to ...
  • 4/24/2024 12:00:00 AM

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Workers' Compensation Claims Adjuster
  • AdminSure Inc
  • Ontario, CA
  • Job Description Job Description Essential Job Functions and Responsibilities: Proven ability to meet industry claims adm...
  • 4/23/2024 12:00:00 AM

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Workers' Compensation Claim Adjuster, Senior (Hybrid)
  • CCMSI
  • Irvine, CA
  • Overview: At CCMSI, we look for the best and brightest talent to join our team of professionals. As a leading Third Part...
  • 4/23/2024 12:00:00 AM

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Independent Insurance Claims Adjuster in Brea, California
  • MileHigh Adjusters Houston Inc
  • Brea, CA
  • Exciting Opportunity for Aspiring Claims Adjusters! INDEPENDENT INSURANCE CLAIMS ADJUSTERS NEEDED NOW! Are you ready to ...
  • 4/22/2024 12:00:00 AM

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Field Property Claims Adjuster
  • Liberty Mutual Group
  • Westminster, CA
  • You are here: / US,Westminster-CA,Field Property Claims Adjuster **Field Property Claims Adjuster** **Field Property Cla...
  • 4/21/2024 12:00:00 AM

Riverside is a city in Riverside County, California, United States, located in the Inland Empire metropolitan area. Riverside is the county seat of the eponymous county and named for its location beside the Santa Ana River. It is the most populous city in the Inland Empire and in Riverside County, and is located about 55 miles (89 km) east of downtown Los Angeles. It is also part of the Greater Los Angeles area. Riverside is the 59th most populous city in the United States and 12th most populous city in California. As of the 2010 Census, Riverside had a population of 303,871. Riverside was fou...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Claims Adjuster jobs
$69,174 to $88,536
Riverside, California area prices
were up 3.0% from a year ago

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