Claims Clerk reviews insurance claim forms and supporting documents for completeness and accuracy and obtains missing information as necessary. Inputs claim information into system for processing. Being a Claims Clerk verifies coverage eligibility. Calculates settlement amounts according to guidelines. Additionally, Claims Clerk processes routine claim payments. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Claims Clerk works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
SALARY GRADE: Flat Rated
Knowledge of: NC general statutes; policies and procedures related to the local judicial district; civil proceedings and the Civil Case Processing System (VCAP); juvenile proceedings; Juvenile Case Tracking/Scheduling System (JWISE); eWarrants; ACIS/Criminal Court Information System (CCIS) and general office and clerical procedures.
Skills in: basic math; active listening; managing a high volume of public interaction; effectively communicating both verbally and in writing; fast, accurate data entry; and MS Word, Excel, and Outlook.
Ability to: read and comprehend legal documents; interact diplomatically with a diverse group of people; multi-task; adjust to unexpected events; meet deadlines; organize and manage files; work independently; maintain confidentiality; and provide procedural information without giving legal advice.
High school diploma or equivalent. Minimum of 18 years of age. Wilson County residents preferred.
Management prefers applicants with professional experience working in a courthouse or law office.
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