Claims Clerk, Sr. jobs in Durham, NC

Description of Work

SALARY GRADE: Flat Rated

• Process cash receipts.
• Review, prepare, and process criminal and civil cases including misdemeanors, infractions, divorce, child custody, and juvenile cases.
• Process cases, produce records, and maintain case files in the courtroom during court sessions.
• Establish and maintain case files for adoptions, determinations of incompetency, foreclosures, motor vehicle liens, etc.
• Provide sensitive information for juvenile casework to attorneys, Guardians ad Litem (GAL), the Department of Social Services (DSS), and the Department of Public Safety (DPS).
• Administer estates of the deceased and explain procedures to family members and other authorized representatives.

Knowledge, Skills and Abilities / Competencies

Knowledge of: NC general statutes; policies and procedures related to the local judicial district; civil proceedings and the Civil Case Processing System (VCAP); juvenile proceedings; Juvenile Case Tracking/Scheduling System (JWISE); eWarrants; ACIS/Criminal Court Information System (CCIS) and general office and clerical procedures.

Skills in: basic math; active listening; managing a high volume of public interaction; effectively communicating both verbally and in writing; fast, accurate data entry; and MS Word, Excel, and Outlook.

Ability to: read and comprehend legal documents; interact diplomatically with a diverse group of people; multi-task; adjust to unexpected events; meet deadlines; organize and manage files; work independently; maintain confidentiality; and provide procedural information without giving legal advice.

Minimum Education and Experience Requirements

High school diploma or equivalent. Minimum of 18 years of age. Wilson County residents preferred.

Management prefers applicants with professional experience working in a courthouse or law office.

Supplemental and Contact Information

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