Claims Director jobs in Ann Arbor, MI

Overview

Zolman Restoration is seeking a Claims Administrator to join our team! 

Three reasons YOU should join the Zolman Restoration team:

#1 Integrity, character, and the values of our incredible team of restoration experts and professionals make us exceptional. We live and work by our core values!

#2 Zolman Restoration is committed to becoming the leader in our industry by consistently delivering outstanding customer care and best-in-class quality. Our mission is to maintain the highest level of integrity and professionalism while we restore a structure to its pre-loss condition.

#3 Zolman Restoration has been repeatedly recognized with several national and local awards, including 101 Best & Brightest Companies to Work For and Crain’s Cool Places to Work.

Responsibilities

• Must demonstrate and model Zolman Restoration’s core values
• Process incoming lead calls and forward information for deployment
• Setup leads in DASH
• Setup jobs in Vista
• Issue all subcontracts and change orders to trade partners as requested by Project Managers
• Collect all signed subcontracts, upload to Vista, and track outstanding items
• Monitor all DASH and program compliance to ensure team members are completing required tasks timely
• Compile weekly measurable statistics and generate reporting for Director of Mitigation
• Daily DASH Compliance Maintenance
• Maintain overall appearance and cleanliness of office
• Coordinate meetings and lunches as requested
• Answer incoming calls and forward to appropriate parties
• Participate in Admin On-Call rotation for incoming new leads after hours and weekends.
• Greet all visitors and assist as needed
• Contact all clients, daily, to confirm scheduling and obtain project feedback.
• Maintain daily route schedule in DASH and coordinate schedule as needed.
• Coordinate labor assignments with Project Managers and clients.
• Complete file reviews weekly and keep department leadership updated.
• Stock and assemble project related folders and marketing 

Disclosure

Our company is proud to be an equal opportunity workplace that is strives for diversity and inclusion. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other protected group. If you have a disability or special need that requires accommodation, please let us know by contacting our Diversity and Inclusion Officer, Myra Ebarb, at mebarb@sachse.net from People and Perks with any questions or requests for accommodation.

To all recruitment agencies: We do not accept non partner agreement agency resumes. Please do not forward resumes to our team members, partners, or any other company location. We are not responsible for any fees related to unsolicited resumes.