Claims Director jobs in Cedar Rapids, IA

Claims Director directs and oversees the operations of an insurance claims department to meet operational, financial, and service requirements. Establishes policies and procedures for the administration of insurance claims for personal, property, or casualty loss based on coverage, appraisal, and verifiable damage. Being a Claims Director is responsible for the strategic processing and payment of claims. Maintains up-to-date- knowledge of legislation, regulations, and industry events which pertain to insurance claims. Additionally, Claims Director provides expert guidance and consultation to staff on the most complex claims. Requires a bachelor's degree. Typically reports to top management. The Claims Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Claims Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Entry- Level, Care Team Representative
  • Sedgwick Claims Management Services Inc.
  • Dubuque, IA FULL_TIME
  • Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Most Loved Workplace® Forbes Best-in-State Employer Entry- Level, Care Team Representative Our teams connect! We collaborate one day a week in the office for a connection day. Our Dubuque office is located at: 4141 Westmark Drive, Dubuque, IA 52002 Entry-level, Care Team Representative Are you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career? A stable and consistent work environment in an office and/or virtual setting A training program to learn how to help employees and customers from some of the world’s most reputable brands. An assigned mentor and manager who will guide you on your career journey. Career development and promotional growth opportunities through increasing responsibilities A diverse and comprehensive benefits package to take care of your mental, physical, financial and professional needs. PRIMARY PURPOSE OF THE ROLE: To provide excellent service displaying empathy to callers regarding claims for multiple lines of business, including but not limited to, expediting the claims process, and providing detailed claim notes on all calls, resolving issues with one call/one person response, and directing calls to appropriate escalation path as needed. ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic and empathetic candidates that want to grow a career. Ideal candidates will thrive in a collaborative team environment, show motivation, and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused. ESSENTIAL RESPONSIBLITIES MAY INCLUDE Provide excellent customer service to external customers and internal support to an assigned team. Act as a liaison between customers and team members; direct calls to appropriate escalation path as needed. Provide detailed notes on phone calls, and track and code documentation according to standard processes. Educate and inform customers about processes, timelines and status of inquiries via multiple communication channels. Resolve issues with one call/ one-person responses. Investigate customer feedback. Track trends Assist with developing corrective/preventative actions. Perform administrative tasks. QUALIFICATIONS Education & Licensing: High school diploma or GED required. Skills: Strong oral and written communication, computer literate – including Microsoft Office, organizational skills required PC literate, including Microsoft Office products, Windows environment. Must meet minimum typing requirements. Experience: Clerical or customer service experience or equivalent combination of education and experience preferred TAKING CARE OF YOU Entry-level colleagues are offered a world class training program with a comprehensive curriculum. An assigned mentor and manager that will support and guide you on your career journey. Career development and promotional growth opportunities A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more. APPLICATION PROCESS You will complete a recorded video interview as part of our application process. Upon completion of the video interview and application submittal, you will receive an email confirmation that your application was successfully completed. If you do not receive an email notification, please log back into your candidate account and submit your application. Our team will give careful consideration while reviewing your application and information you provided against the position’s criteria. If there is mutual interest, we will contact you directly. Work environment requirements for entry-level opportunities include – Physical: Computer keyboarding Auditory/visual: Hearing, vision and talking. Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles. Taking care of people is at the heart of everything we do. Caring counts Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Watch this video to learn more about us.
  • 2 Days Ago

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Worker's Comp Claims Adjuster
  • Heartland Express
  • North Liberty, IA FULL_TIME
  • Job description Heartland Express is seeking a Worker's Compensation Claims Adjuster for our corporate headquarters in North Liberty, Iowa. This is a full-time, salaried office position in a professio...
  • 18 Days Ago

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Claims Adjuster Trainee
  • Progressive Insurance
  • Hiawatha, IA FULL_TIME
  • Join Forbes’ 2023 Best Employer for Diversity! As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position which means you’ll ...
  • 15 Days Ago

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Claims Rep-Inside
  • UFG
  • Rapids, IA FULL_TIME
  • UFG is currently hiring for a Claims Representative who will investigate, through correspondence or telephone, assigned property or liability claims. Occasionally will make an on-scene inspection to t...
  • 1 Month Ago

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Surety Claims Manager
  • UFG
  • Rapids, IA FULL_TIME
  • UFG is currently seeking a Surety Claims Manager this individual will lead our Surety Claims team and will work closely with our VP of Surety through all claims processes. This position will oversee t...
  • 28 Days Ago

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Claims Examiner - In-Office
  • Auxiant
  • Rapids, IA FULL_TIME
  • Auxiant’s Mission Statement and Core ValuesMission:An Independent TPA investing in People and Innovation to deliver expert-driven experiences with REAL Results.Core Values: Independent Solutions. REAL...
  • 29 Days Ago

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0 Claims Director jobs found in Cedar Rapids, IA area

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Director, Reinsurance
  • Kuvare Holdings
  • Cedar Rapids, IA
  • In close collaboration with the client and internal stakeholders, the Director, Reinsurance is responsible for accountin...
  • 4/23/2024 12:00:00 AM

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Certified Pharmacy Technician
  • Hy-Vee, Inc.
  • Cedar Rapids, IA
  • At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a...
  • 4/21/2024 12:00:00 AM

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Certified Pharmacy Technician
  • Hy-Vee, Inc.
  • Iowa City, IA
  • At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a...
  • 4/21/2024 12:00:00 AM

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Director, Reinsurance
  • Kuvare Holdings
  • Cedar Rapids, IA
  • In close collaboration with the client and internal stakeholders, the Director, Reinsurance is responsible for accountin...
  • 4/20/2024 12:00:00 AM

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Server- PT Day or Evening
  • Cassialife
  • Cedar Rapids, IA
  • **Cassia** **Server- PT Day or Evening** **Stoney Point Meadows - Cedar Rapids, IA - Part Time** **Server** positions av...
  • 4/19/2024 12:00:00 AM

The city is divided into four quadrants, used in addressing. 1st Avenue (U.S. Route 151 Business) divides the north and south sides of the city, and the Cedar River divides east and west. Mays Island, in the middle of the river, is the only area of the city where addresses have no quadrant. Areas outside the city limits that have a Cedar Rapids mailing address do not use the quadrants either. Except in the downtown area, 1st Avenue and the Cedar River tend to run diagonally instead of along the cardinal directions. Due to the curving of 1st Avenue, there are some areas in western Cedar Rapids ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Claims Director jobs
$176,035 to $254,604
Cedar Rapids, Iowa area prices
were up 0.8% from a year ago

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Construction defect claims can present many landmines in terms of determining fault and coverage.
November 29, 2019
Claims Director in Everett, WA
Some claims adjusters work as self-employed public adjusters.
February 22, 2020
Claims Director in Worcester, MA
Conducts audits of the claims process to include coverage analysis, investigation, valuation, scope, estimate, reserving and the accurate disposition of claims.
February 06, 2020