The Claims Investigator examines, and authorizes insurance claims investigated by insurance adjusters. Reviews, evaluates and processes insurance claims and makes recommendations for resolution. Being a Claims Investigator has contact with agents, claimants, and policy holders. Studies reports prepared by adjusters and similar claims to determine the extent of insurance coverage and validity of the claim. In addition, Claims Investigator determines settlement according to organization practices and procedures. Typically requires a bachelor's degree. Typically reports to a supervisor or manager. Being a Claims Investigator works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Claims Investigator typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Job Summary:
We are expanding our Fraud Centre of Excellence with a key focus on keeping our customers and our firm safe. We have hundreds of people working 24 hours a day to do just that, from spotting and discussing unusual activity on our customers’ accounts to recovering the proceeds of crime and stopping criminals in their tracks. Everyone in our team is proud to say they play a part in fighting crime and stopping funds getting into the hands of those that want to use them for hugely impacting crimes.
You will be a customer focused specialist, ready to progress your career in the Complex Fraud & Resolution function within Fraud Operations. The responsibilities of the Fraud Case Investigator will be to own Fraud Investigations ensuring the correct outcome is reached to protect both customers and the firm.
Job Responsibilities:
Required qualifications, capabilities, and skills:
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