The Claims Investigator examines, and authorizes insurance claims investigated by insurance adjusters. Reviews, evaluates and processes insurance claims and makes recommendations for resolution. Being a Claims Investigator has contact with agents, claimants, and policy holders. Studies reports prepared by adjusters and similar claims to determine the extent of insurance coverage and validity of the claim. In addition, Claims Investigator determines settlement according to organization practices and procedures. Typically requires a bachelor's degree. Typically reports to a supervisor or manager. Being a Claims Investigator works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Claims Investigator typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Investigators have the opportunity to utilize and acquire a wide range of investigative skills while working to improve outcomes for Agency clients. You will join a team of professionals, committed to public service and protecting the constitutional rights of all Alaskans.
Your first 12 months in the Agency are probationary and considered a training period, with formal and on-the-job training with your supervisor and your colleagues.Technological Competency: Competency with standard office equipment is expected and computer literary and fluency with Microsoft Office is essential to handling the large volume of digital documents and evidence in cases and utilizing the digital case management system.
Effective Communicator: Clear and professional oral and written communication is essential to anyone working in the legal field.
Prioritization: The ability to handle shifting priorities in high-pressure situations will enable success in the position.
Ability to Maintain Confidentiality: Strict confidentiality is required due to the nature of the work performed.
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