Claims Investigator jobs in Norwalk, CT

Company Description

PartnerRe is a leading, privately owned, multi-line global reinsurer with a reputation of financial stability and strength, and a commitment to rebuilding businesses and communities after risk events around the world.

Our mission is to continue to be a financially stable and predictable business partner, supporting our clients with solutions tailored to their needs, delivering superior returns to our owner, providing rewarding opportunities for our people and making a positive contribution to society. To achieve this, we live by our values of Integrity, Performance, Collaboration, Straightforward Communication and Respect and Care.

Core to The PartnerRe Experience is our global nature. No matter where you sit in the company, you are part of something bigger. Our teams represent our truly international mindset, forging connections across office locations and all levels of the organization and building a network of mutual success. The result is a day-to-day experience that will allow you to:

Shape your own career

Grow in a supportive environment

Connect with a community of experts

Make an impact

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We are always looking for bright, proactive individuals to join our team!

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Job Description

About this job

We are looking to hire a Claims professional to join our claims team based in Stamford, CT reporting to our Team Leader of Insurance Claims.

We are a global, diversified reinsurer with an expanding variety of insurance products including direct MGA business. We are a centralized organization and bring a more personal approach to the marketplace with a distinctive balance of technical skills and client focus, expertise and partnership. We are a true global organization with a multicultural workforce.

In this role you will be primarily focused on administering the claims activity stemming from a portfolio which will include Casualty claims stemming from General Liability lines of business from a variety of programs. In this capacity, you will evaluate the claims, manage any litigation and collaborate with our internal and external business partners. 

About the role

In more detail your responsibilities will be to:

• Manage claims in conjunction with contracted Third Party Administrators (TPA)
• Identify, analyze and appropriately address coverage issues under the affected coverage forms. Work to effectively communicate coverage positions to insureds and brokers either directly or through TPAs.
• Manage the claim investigation and/or litigation, addressing liability and damage issues to assess exposure on potentially high severity files
• Collaborates well with internal business partners on existing/ongoing claims as well as identify general trends and developments within the portfolio.
• Sets timely and appropriate reserves within authority or makes recommendations for the appropriate action plan on potentially high severity claims.
• Provides outstanding customer service and works well with the insured, broker/MGA/TPA during the adjustment of claims.
• Travel for settlement conferences, mediations, and trials as needed.

Qualifications

About you

• Should have experience in General Liability claims issues, coverage and liability aspects  
• 5 -10 years of claim handling experience, with prior experience handling claim files in a carrier environment is required
• College degree ;  
• Ability to think and work independently
• Excellent interpersonal communications and negotiation skills.
• Ability to work with a variety of accounts and brokers in a professional manner
• Strong team player

Additional Information

PartnerRe offers its staff a hybrid work environment. You will be required to work on-site Tuesday, Wednesday & Thursday. Monday & Friday are remote work days.

PartnerRe provides a working environment in which diversity is valued, where all employees feel welcome, respected, and empowered to perform at their best.  We invite you to learn more about D&I at PartnerRe.

Thank you,

PartnerRe Hiring Team