Claims Processing Clerk jobs in Bangor, ME

Description

Skowhegan Savings Bank seeks an individual to join our Deposit Services team as an Item Processing Clerk. This is a temporary position for the months of May-August. This is an onsite 40 hour position located in Skowhegan. Schedule is Monday-Friday, with a rotating shift of 8am-5pm and 8:30am-5:30pm. Position is not benefit eligible.

Position Summary:

This position is responsible for performing various duties in the automated capture, repair and processing of checks and other transit items. Performs other miscellaneous balancing and processing duties pertinent to a batch transaction environment.

Duties and Responsibilities:

• Enters data into the Jack Henry 4|sight software program, captures and balances work received from branches daily.
• Assists Branches with Branch Capture, machine or processing problems.
• Builds, proves and prints all checking and savings statements. 
• Processes statement, notice and loan bill files.
• Processes check and cash letter adjustments through the Fed-Web system.
• Processes all customer research requests.
• Places service calls on Jack Henry 4|sight software and hardware as necessary.
• Responsible for a variety of Mail Room duties.
• Provides overflow coverage for the Call Center.
• This position works in a rotating schedule.
• Provides excellent customer service both internally and externally utilizing Integrity Customer Service principles.
• Assumes additional responsibilities as assigned.

Requirements

Education and Experience:

• High School Diploma or equivalent GED required
• Six to twelve months related experience and/or training.

Skills and Abilities:

• Excellent customer service skills.
• Excellent keyboarding skills; ability to operate a 9-key adding machine.
• Ability to work in a fast paced environment.
• Outgoing, assertive, confident and enthusiastic personality.
• Strong multi tasking and communication skills.
• Excellent organizational skills and attention to detail.
• Proficient computer skills.
• Must be dependable, flexible, a team player, professional and calm under pressure.
• Ability to work with little supervision.

Working Conditions:

• General office environment
• Physical surroundings are generally pleasant and comfortable
• Moderate lifting (to 35 lbs.) required. Moderate reaching, walking, sitting and standing required.