Claims Processing Director jobs in New Britain, CT

AmTrust North America Claims is looking for an experienced data and reporting thought partner and motivated self-starter to lead a team of local and remote resources to deliver on several high impact and high visibility strategic priorities. This role will be on a hybrid schedule in an AmTrust location.

This position will report to the VP, Claims Reporting & Analytics and will support the North American Claims Organization by providing data and reporting to drive operational excellence across the Claims organization. The right candidate will bring a balance of leadership, technical expertise, vision, creativity and execution to the table.

Recruit, lead and develop a team of reporting analysts
• Identify, synthesize and recommend a sustainable path for providing actionable information to drive improvement within Claims
• Partner with IT, Data Governance & Engineering, and other cross-functional teams to maximize current architecture and become the Claims data SME for all future data project needs
• Establish a self-service suite of reporting to inform claims leaders on operational KPI's including dashboards, scorecards and reports utilizing visualization and other data management tools
• Support Claims leadership team with ad-hoc reporting requests with mindfulness to driven outcomes
• Act as key point of contact and determine appropriate triage of work to external data & reporting consultants

• Bachelor's Degree ideal
• 7 years of progressively increasing experience within the financial services, insurance, consulting or other similar industry
• 5 years of previous experience working with business intelligence tools such as Power BI, Cognos or Business Objects
• 2 years previous management experience
• Ability to read and write SQL
• Experience in P&C Claims preferred by not required
• Master's Degree and/or CPCU preferred but not required
• Up to 25% travel

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AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.