Clerical Supervisor coordinates all clerical functions for various departments to improve efficiency and effectiveness of assigned operations. Oversees numerous office functions, including but not limited to clerical work, word processing, data maintenance, report filing, and telecommunications response. Being a Clerical Supervisor ensures compliance with established corporate standards. May require a bachelor's degree. Additionally, Clerical Supervisor typically reports to a manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.
Agency: Department of Children and Family Services
Title: Office Associate, Opt 2 (Team Clerical) - Charleston
Closing Date/Time: 04/05/2024
Salary: $3,590- $4,852 (Anticipated Starting Salary $3,590/mo-Step 1c)
Job Type: Salaried Full Time
County: Coles
Number of Vacancies: 1
Plan/BU: RC014
REQ#: 36255
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through SuccessFactors. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
IT IS HIGHLY RECOMMENDED THAT YOU UPLOAD OFFICIAL COLLEGE TRANSCRIPTS, IF APPLICABLE
The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Team Clerical. Under direction, this position will perform complex, specialized clerical services for a team of supervisors and professional child welfare or child protection staff. The position will answer phones, greet visitors, maintain files, and perform general clerical functions. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s operations. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.
1. Serves as a Team Clerical
2. Answers incoming phone calls and greets visitors.
3. Establishes and maintains case files
4. Completes and keyboards travel vouchers from handwritten materials, calculates and reviews to ensure accuracy, and returns to workers for review and signature
5. Provides clerical office support as a secretary to the team supervisors and professional staff
6. Orients professional and other clerical staff regarding Departmental rules and office procedures
7. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
1. Requires knowledge, skill, and mental development equivalent to completion of high school
2. Requires 2 years of office experience
3. Requires the ability to keyboard accurately at 45 wpm
1. Requires ability to pass a background check
Work Hours: Mon - Fri 8:30AM - 5:00PM
Supervisor: Morgan Kent
Work Location: 825 18th St, Charleston, Illinois, 61920
Agency Contact:
PIN#: 364065
Name: Denise Bean-Mathis
E-mail: denise.bean-mathis@illinois.gov
Phone: 217-524-0275 / Cell: 217-299-6242
Posting Group: Office & Administrative Support
This position does note contain “Specialized Skills” (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
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