Client/Server Operations Manager jobs in Kalamazoo, MI

Arby’s believes in the importance of flexibility for employers and employees alike, and we believe that our employees are our greatest asset. We treat our people with respect and honesty and are committed to providing our employees with a stable, safe and enjoyable work environment so they may realize their greatest potential.

A Restaurant General Manager is an energetic leader who displays operational excellence in every area. Morning, noon, and night, we rely on Restaurant Managers to take full responsibility for managing all areas of their restaurant. A great restaurant manager sets the tone, stays calm under pressure, inspires a customer-oriented team and creates a culture of respect and collaboration.

Restaurant General Managers are responsible for:

• Leading a team of managers and crew members with all facets of the successful operations for an Arby’s Restaurant in all areas of People, Profitability and Operations
• Providing a high level of leadership to the restaurant and the employees
• Setting an example in excellent customer service by ensuring efficient and courteous customer transactions in a friendly environment
• Working with the District Manager to ensure that Arby’s and Tria company policies and procedures are practiced in a manner that is consistent with company standards and state required laws
• Performing human resource functions including staffing, training, creating work schedules and supervising all employees, while following company HR policies and applicable laws.
• Working with vendors in a professional manner, and address customer complaints promptly and politely

Additionally, candidates should exhibit the following behaviors:

• Strong people-oriented leadership skills
• Excellent communication skills
• Drive and determination
• Sound decision-making and problem-solving skills
• Desire for personal and professional growth
• Understand and be able to execute all operational procedures
• Understand, execute and enforce all company policies and procedures

Requirements
We are looking for individuals with a desire to succeed and grow with a company, preferably with at least 2 years of fast-food restaurant management experience leading a unit, 5 years of restaurant experience and the hunger to move your career to the next level!

• ServSafe Food Safety Certification preferred
• Legally authorized to work in the United States
• Possess a state issued driver’s license
• Must be able to pass a background check

Restaurant General Managers will be provided with the following:

• A competitive salary
• Thorough training program
• Flexible schedules, full and part time positions available
• Food discounts
• Pay increases as you master specific skill levels
• Ongoing performance evaluations
• Full-time benefits: vacation time, health and dental
• The support and tools you need to reach your goals

Click APPLY NOW to submit your application online!
Arby’s is an Equal Opportunity Employer

About the Company:
Restaurant General Manager