Client/Server Operations Supervisor jobs in Colorado

Tallgrass was named one of the 2023 Top Workplaces USA and highlighted in Colorado's Top Workplaces for the past seven consecutive years. Tallgrass is a leading energy infrastructure company focused on safely, reliably, and sustainably delivering the energy and services that power our nation and enable our quality of life.

At Tallgrass, we value our teams and strive to create an environment where employees feel respected, and their contributions are valued. We aim to support employees' physical, mental, and financial well-being through a comprehensive Total Rewards Program.

• Industry competitive pay
• Health insurance package options that include Flexible Spending & Health Savings Accounts
• Infertility Coverage
• Parental Leave
• 401(k) with up to a 6% match that vests immediately plus an employer discretionary contribution of up to 4%
• Wellness Programs and Mental Health Resources
• Employer-paid life insurance, short-term disability, and long-term disability coverage
• Critical Illness & Accident Insurance
• Vacation, sick days, paid caregiver leave, volunteer and bereavement paid time off
• Identity theft protection
• Annual discretionary bonus
• Generous Tuition Reimbursement Program
• Company-paid holidays and floating holidays
• Company vehicle (if applicable)
• Employee discounts; vehicles, tires, cellular plans, and more
• Networking and employee engagement events
• Personal development to grow your career with us based on your strengths and interests

Primary purpose:

Responsible for the direct supervision of assigned field measurement technicians, the maintenance of assigned measurement facilities and related equipment, and the processing and reporting of measurement data for Tallgrass Energy pipelines.

Note: *Multiple reporting locations will be considered at the hiring manager's discretion

Essential duties and responsibilities:

• Directly supervise and provide support for field measurement technicians within an assigned district.
• Set work schedules and delegate assignments for the measurement technicians.
• Coordinate training classes and opportunities for the measurement technicians.
• Monitor the progress of daily measurement data processing to meet timelines.
• Ensure accurate and timely closing of measurement data each month.
• Provide direct support for troubleshooting and repair of measurement issues leading to lost and unaccounted for product and pipeline segment imbalances.
• Respond to requests from internal and external customers for measurement data information.
• Assist in the design and support of new measurement systems as well as changes and enhancements to existing measurement systems.
• Work with the technical service manager and corporate measurement to help resolve complex measurement data issues and corrections.
• Conduct performance evaluations of direct reporting measurement technicians.
• Develop short and long-range plans, goals and objectives for direct reporting measurement technicians.
• Organize work, e.g. reporting and documentation, construction activities, etc., for timely completion.
• Perform all work in compliance with company standards, procedures, regulatory and company tariff requirements.
• Respond to emergency situations at any hour of the day or night. This includes but not be limited to being in possession of required equipment and tools, designated forms, policies, regulations and manuals.
• Foster a positive open work environment.
• Manage personnel related matters including providing performance-based feedback, providing support and completing administrative paperwork as needed.
• Demonstrate and reinforce a culture of ethics, professionalism and safety in all working situations.
• Demonstrate and reinforce a culture of regulatory compliance.
• Deal with a wide variety of people with tact, courtesy and professionalism.
• Speak clearly, both in person and by telephone, using a high level of verbal skills and listen carefully.
• Maintain a regular, dependable attendance and a consistent high level of performance.
• Work non-traditional hours as needed.
• Foster a culture for employee, company and the general public’s safety.
• Other daily, weekly, monthly or special project duties as identified and defined or required.

Minimum requirements:

Education:

• Technical College degree from an accredited institution in Engineering or a related discipline.
• A minimum of five (5) years direct work experience in gas pipeline system measurement operations, including prior supervisory may be considered as a substitute for a degree.

Experience/Specific Knowledge:

• A minimum five (5) years working experience with measurement operations of gas pipeline systems.
• A minimum of five (5) years with people and project coordination.
• Knowledge and experience in operation of pipeline, measurement, compressor, pump and all related equipment.
• Knowledge and experience in the safe handling practices of flammable gases, and hazardous and highly volatile liquids.roficiency in MS Office applications including but not limited to Excel, Word, and Outlook.

Certifications, Licenses & Registrations:

• Must possess and maintain a valid driver’s license and a driving record satisfactory to the company and its insurers (for travel).

Competencies, Skills & Abilities:

• Good math skills (addition, subtraction, multiplication, division, fractions, decimals).
• Strong leadership skills and the ability to manage people at multiple locations and multiple tasks on a daily basis.
• Ability to successfully perform multiple tasks with strict deadlines.
• Solid communication (verbal and written) and interpersonal skills.
• Demonstrated ability to lead towards operational excellence.
• Strong customer focus in dealing with engineering, field operations and other internal or external groups.
• Must be able to perform all essential and marginal functions of the job.
• Must be able to work with a team as well as individually, take direction from management, adhere to required work schedules, focus attention on details, and follow work rules.
• Ability to organize and prioritize daily work.
• Position will be filled depending on the qualifications, experience and skill sets of the successful candidate.

Physical Demands:

All of the physical requirements listed below are those that may be necessary for an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting; standing; walking or moving throughout facility; driving; talking; seeing (specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus); hearing; feeling; bending or stooping; squatting or crouching; reaching; kneeling; pushing; pulling; lifting up to 25 lbs.
• Minimal safety hazards; general office working conditions.
• Must be able to sit for prolonged periods of time.
• The employee is regularly required to use hands to type, touch, handle, or feel. The employee is required to talk and hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk and climb or balance. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Working Conditions:

• Living environs may be negotiable and will typically be[LK1] within a 30-mile radius of the relevant reporting/work location.
• Frequent overnight travel may be required.
• Required to carry a cell phone and be available to respond during working and non-working hours.
• The successful candidate will be required to clear a drug screen and a complete background check, including credit report for certain positions, after an offer has been extended and prior to being employed.

Supervisory Responsibility:

Other responsibilities:

The above statements describe the general nature and level of work being performed. This position may perform other duties as assigned.