Client Service Manager jobs in Denver, CO

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IT Client Service Manager (24-061)
  • CTI
  • Denver, CO FULL_TIME
  • CTI is seeking an experienced IT Client Service Manager to join our team. As the IT Client Service Manager, you will be responsible for overseeing the delivery of IT services to our clients and ensuring their satisfaction. You will work closely with our clients to understand their needs, manage expectations, and coordinate the resolution of any issues or escalations. This is a key role in ensuring the successful delivery of IT services and maintaining strong client relationships.

    We are seeking a highly motivated and organized IT Client Service Manager to join our team. In this role, you will be responsible for overseeing all aspects of client service delivery, ensuring a smooth and efficient IT experience for our users.

    Responsibilities to include but are not limited to:

    • Manage and mentor a Junior IT Technician, providing guidance and support for their professional development
    • Track and prioritize daily IT help desk issues, ensuring timely resolution and client satisfaction
    • Oversee all aspects of IT onboarding and offboarding, including user account creation, application access provisioning, and equipment setup/decommissioning
    • Maintain a comprehensive and accurate IT inventory, including hardware, software, and peripherals
    • Manage the purchasing process for CTI workstations and IT peripherals, ensuring best value and adherence to company policies
    • Maintain and troubleshoot CTI workstations and peripherals
    • Act as a first point of contact for client IT inquiries and issues
    • Proactively identify and implement solutions to improve IT service delivery
    • Develop and maintain strong relationships with internal and external clients
    • Document IT processes and procedures
    • Generate reports and track key IT metrics to identify areas for improvement


    This is position is hybrid and located in California, Maryland

    Requirements

    Necessary skills and experience:

    • Minimum of 3 years of experience in IT service management or a related role
    • Experience managing client relationships and delivering IT services to clients
    • Experience managing and mentoring junior IT staff
    • Experience with IT onboarding and offboarding processes
    • Strong understanding of IT service desk operations and best practices
    • Strong knowledge of IT infrastructure and support processes


    Beneficial skills and experience:

    • Excellent communication, interpersonal, and problem-solving skills
    • Ability to prioritize tasks, manage multiple deadlines, and work effectively in a fast-paced environment
    • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
    • Working knowledge of IT hardware, software, and peripherals
    • A or equivalent certification
    • Experience working with government clients
    • Project management experience
    • Experience in the defense or aerospace industry
    • Knowledge of IT security and compliance requirements


    Benefits

    CTI is a rapidly growing company offering the following:

    • Medical, dental and vision insurance
    • H.S.A. (partially funded by CTI) and Flex Spending
    • Company-paid life insurance/AD&D and disability insurance
    • Optional supplemental life, critical illness, hospital indemnity and accident insurances
    • Paid vacation, sick leave and holidays
    • 401k plan with Safe Harbor contribution
    • Tuition reimbursement/professional training options
    • Employee Assistance Program
    • Travel Assistance
    • Financial Planning Assistance
    • Voluntary Pre-Paid Legal
    • Flexible schedules with telecommuting options
    • Service awards program

    CTI is an Equal Opportunity employer and shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
  • 2 Months Ago

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Registered Client Service Associate
  • Morgan Stanley
  • Denver, CO FULL_TIME
  • POSITION SUMMARY: Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Thro...
  • 2 Days Ago

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Receptionist - Client Service Specialist
  • CityVet Career Center
  • Aurora, CO FULL_TIME
  • Happy people. Healthy pets. At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each o...
  • 4 Days Ago

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Receptionist - Client Service Specialist
  • CityVet
  • Aurora, CO FULL_TIME
  • Happy people. Healthy pets. At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each o...
  • 4 Days Ago

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Veterinary Client Service Representative
  • Thrive Pet Healthcare
  • Englewood, CO FULL_TIME
  • Client Service RepresentativeHampden Family Pet HospitalEnglewood, CO Hampden Family Pet Hospital is looking for Client Service Representative (CSR) to join our team as part of the Thrive Pet Healthca...
  • 15 Days Ago

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Client Service Coordinator
  • Mile High Psychiatry
  • Aurora, CO FULL_TIME
  • Job Summary: The Client Services Coordinator at Mile High Psychiatry is often the very first point of contact a patient has with the company. CSC’s will be a liaison between our company and its curren...
  • 18 Days Ago

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0 Client Service Manager jobs found in Denver, CO area

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Customer Success Manager
  • Medcor Inc
  • Denver, CO
  • JOB SUMMARY Medcor is looking to hire a Customer Success Manager. The schedule will be Monday - Friday, 8:00am - 5pm CT,...
  • 12/14/2024 12:00:00 AM

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Project Manager - Water Modeling and Planning
  • Garver
  • Denver, CO
  • Careers Project Manager - Water Modeling and Planning Denver, Colorado Garver is seeking an experienced water industry p...
  • 12/14/2024 12:00:00 AM

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Senior Client Manager (Remote)
  • Arthur J Gallagher & Co.
  • Denver, CO
  • Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to sha...
  • 12/12/2024 12:00:00 AM

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IT Client Manager/Systems Administrator
  • Initial.IT
  • Denver, CO
  • Job Description Job Description IT consulting company seeks a Highly Skilled/Proficient IT Systems Administrator to join...
  • 12/11/2024 12:00:00 AM

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Client Manager
  • Marsh & McLennan Companies, Inc.
  • Denver, CO
  • The Client Manager will provide advanced technical support to Client Executive Service as well as continue to perform th...
  • 12/11/2024 12:00:00 AM

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Client Manager
  • Clark Insurance
  • Denver, CO
  • Company: Marsh McLennan Agency Description: The Client Manager will provide advanced technical support to Client Executi...
  • 12/11/2024 12:00:00 AM

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Client Service Manager
  • Gallagher
  • Denver, CO
  • Introduction: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's ...
  • 12/10/2024 12:00:00 AM

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Sr. Client Manager; O500 - Denver, CO(Hybrid)
  • Cigna Corporation
  • Denver, CO
  • Responsible for growing membership within existing accounts and for directly managing business relationships with client...
  • 12/10/2024 12:00:00 AM

Denver is in the center of the Front Range Urban Corridor, between the Rocky Mountains to the west and the High Plains to the east. Denver's topography consists of plains in the city center with hilly areas to the north, west and south. According to the United States Census Bureau the city has a total area of 155 square miles (401 km2), of which 153 square miles (396 km2) is land and 1.6 square miles (4.1 km2) (1.1%) is water. The City and County of Denver is surrounded by only three other counties: Adams County to the north and east, Arapahoe County to the south and east, and Jefferson County...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Service Manager jobs
$56,979 to $78,050
Denver, Colorado area prices
were up 0.4% from a year ago

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