Client Success Specialist in Davenport or Cedar Rapids Iowa
Company History:
To put it simply, we are a customer service company that happens to sell office solutions. In 1995, we started as a Xerox agency called Midwest Document Systems Inc. As we started to expand into other solutions beyond Xerox, we wanted to change our name to reflect all the technology solutions we offered. Just a few years later, Solutions Management Group was born.
Since our beginning, we have been delivering complete office solutions to our clients backed by the highest quality technology vendors in the industry. We partner with companies such as Ricoh, Xerox, Extron, HP, Dell, Lenovo, DocuWare, Print Audit, Papercut and Rouse Consulting.
While we are a locally owned company headquartered in Davenport, Iowa, we have been recognized as a leader by global organizations. Through organic growth, we now manage print devices in 35 states and offer life cycle management for technology and workflow automation. Our unparalleled office solutions and service is trusted by clients across various industries including healthcare, retail, insurance, financial services, hospitality, government, automotive, manufacturing, agriculture, and education. We help our clients discover the best practices to approach their problems.
We believe that each employee contributes to Solutions Management Group’s growth and success. We hope you will take pride in being a member of our team.
Job Purpose
The Client Success Specialist will be responsible for maintaining and building relationships with key clients. They will be the primary point of contact between the client and the Solutions Management Group, ensuring that their needs and expectations are met.
This position will work closely with other departments within the company to ensure that client projects are delivered on time and within budget.
Primary Job Responsibilities
Work Schedule
The employee works a full-time schedule, Monday-Friday from 8:00am-5:00pm.
This position is Exempt.
Qualifications
Benefits
Solutions Managment Group is an Equal Opportunity Employer.
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0 Client Service Specialist jobs found in Davenport, IA area