The Opportunity:
Reporting to the Client Service Team Lead, the mission of the Client Service Specialist (CSS) is to develop, enhance, and solidify client relationships by providing exceptional customer service to internal stakeholders for our High-Net-Worth Private Client team. The CSS will continue growing and developing their insurance knowledge and professionalism to the highest level possible. This position requires extensive interaction with internal clients and some interaction with external clients, with minimal direction and supervision.
Are You A Match?
The Client Service Specialist (CSS) will have an associate degree plus three (3) or more years of personal lines agency experience (or equivalent combination of education and experience). ACSR, CISR, INS, AAI or equivalent designation is preferred and CIC, CPCU, ARM or CRM Designation is also highly desired. A valid California agent’s license and valid driver’s license are also required. The CSS will have exceptional communication and computer literacy skills with the ability to work well with others in the solution of mutual problems; respects the opinions, abilities and contributions of others.
This role will primarily service Entertainment/Business Management, Family office, High Net Worth clientele so prior or present experience with this client base is highly desired along with familiarity with Private Client markets such as AIG, CHUBB, CINCINNATI, PURE, etc.
We currently operate in a hybrid work environment with a minimum of 2 days in office and the opportunity to work remotely the remaining 3 days. In office requirements may be greater at the early stages of employment or based on business need.
In This Role You Will:
In This Role You'll Need:
Why Hylant?
A multi-year recipient of Best Places to Work in Insurance, Hylant is a full-service insurance brokerage with 20 offices in eight states. And since the founding of our family-owned business over 85 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We’re more than an insurance brokerage firm and you’re more than a client, employee or neighbor. You’re family. And that’s just the way we treat you.
Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify.
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