Client Service Specialist jobs in Honolulu, HI

Duties include:
- Serve as the primary point of contact for clients, providing exceptional customer service to make our clients feel welcomed and appreciated
- Schedule appointments and maintain the appointment calendar for clients
- Coordinate and communicate with veterinary staff to ensure efficient and timely delivery of services
- Assist with client education by providing information on pet care, veterinary procedures, and medication administration
- Maintain accurate client records and update client information as necessary
- Process payments and handle financial transactions with clients

-Veterinary assistant/technician shifts may be available for qualified candidates

Qualifications:
- Experience in veterinary or other healthcare industry and managing multiple incoming phone lines preferred
- Knowledge of veterinary terminology and procedures is a plus
- Strong communication skills, both verbal and written, to effectively interact with clients and veterinary staff
- Excellent organizational skills to manage appointments and records
- Ability to multitask in a fast-paced environment while maintaining attention to detail

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Weekends as needed

Work setting:

• Clinic
• In-person

Experience:

• Veterinary experience: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Ability to Commute:

• Kailua Kona, HI 96740 (Required)

Work Location: In person